Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Eastbourne

Very nice hotel

Posted Aug 27, 2015
Pros: the entertainment and the restaurant was good,
Cons: they need a laundry because there is no laundry
Location: The ranch Texas park and the aqua park
we liked the hotel, the staff were very friendly and we enjoyed our holiday and they have a very good animation team, we all had a brilliant time and want to say thanks to everyone and will defiantly come again
5 out of 5
for Families
by A verified traveler from Barcelona

Posted Aug 26, 2015
Cons: Lo único que nos estrañó es que el uso de la caja fuerte de la habitación no estaba incluído.
El hotel está muy bien, la habitación era amplia y hay muchas posibilidades para diversión.
4 out of 5
for Everyone
by A verified traveler from Madrid

Hotel grande y vacaciones con T.I

Posted Aug 21, 2015
Pros: Habitaciones silenciosas y grandes Amabilidad del personal
Cons: atención a alérgicos limpieza de habitación (sobre todo suelos) temperatura de piscina
Disfrutamos de unas buenas vacaciones en régimen de T.I , buffet en el que puedes comer de todo tanto carne pescado, pasta y verduras en cualquier momento. cerca de la playa del ancla y con para de autobus en frente del hotel y buena comunicación en coche para moverte por la isla. buen servicio de animación
2 out of 5
by A verified traveler from paris

deception, à éviter

Posted Aug 14, 2015
Chambre spacieuse, mais le ménage n'est pas fait de tout le séjour, on refait uniquement les lits. et on change les serviettes. La nourriture est immangeable, les buffets ne sont pas variés, et ce qui est proposé est juste indigeste. Parlons maintenant de leur restaurant VIP que l'on ne peux réserver que le matin entre 9h et 10h30 il n'est VIP que de nom. Les transats au bord de la piscine, il faut se lever de très bonne heure afin d'espérer en avoir un.
4 out of 5
for Everyone
by A verified traveler

Nice hotel would recommend!

Posted Aug 12, 2015
Pros: Clean, staff helpful,
Cons: More variety of food would have been nice
Location: Not much to do near hotel but not far from main town and taxi only cost 3 Euros
Had a great stay at the Hotel for one week, booked a couple of excursions which picked up from outside hotel, ate out most nights as preferred different food each evening rather than having to dish it up ourselves but that's personal choice. Rooms cleaned daily to a high standard and would recommend to a friend for sure!
4 out of 5
for Everyone
by A verified traveler from SV

Gran hotel...entretenido y el servicio atento

Posted Aug 3, 2015
Muy amena la estancia. Las piscinas muy bien.La comida era variada aunque no era de alta calidad. Las bebidas incluidas no son de marca y parecían estar aguadas. Por lo demas contento.
2 out of 5
by A verified traveler from Barcelona

Le sobran una estrella

Posted Aug 3, 2015
Pros: la Piscina
Cons: La comida y la bebida
Location: bien ubicado la isla tiene mucho que ver
El hotel no esta del todo mal, las habitaciones son amplias y estan limpias, la comida no es de un 4 estrellas, de baja calidad, la bebida, es un tema a parte, es para extranjeros, "GARRAFON PURO Y DURO" si quieres algo mejor lo has de pagar aparte. El agua es de garrafa, no de botellas individuales, no es buena. Las piscinas estan bien, no obstante la limpieza de la zona de piscina deja mucho que desear, los jardines estan bastante cuidados y la playa es inaccesible, dado qeu esta llena de piedaras.
3 out of 5
by A verified traveler from F

Photos of beach near hotel

Posted Jul 16, 2015
Photos deceiving as beach very disappointing and across a road. No fresh coffee served. Umbrellas kept blowing over ,need to be fixed in ground . Food was quite good and room was fine.
4 out of 5
for Everyone
by A verified traveler from vitoria-gasteiz

Posted Jun 30, 2015
Cons: internet gratis sin límite, la música de ambiente durante el día debería ser más variada y actual. Las instalaciones del gimnasio son un poco flojas.
8 días de relax y desconexión. Las posibilidades de moverte desde el hotel son varias, incluso con transporte público, hay una parada de "guagua" en frente de la puerta del hotel. Para las expectativas que nos habíamos creado el hotel y los servicios las han cubierto con creces, personal agradable y dispuesto a ayudar en todo momento, menú buffet variado y gran sorpresa al saber que dentro de la estancia pudimos disfrutar de una cena gratis en el restaurante a la carta que tiene el propio hotel.
5 out of 5
for Everyone
by A verified traveler from Manchester

Fantastic hotel. Evening entertainment needs work.

Posted Jun 23, 2015
Pros: Modern decor, clean spacious rooms, variety of food, great staff, sea views, 15-20 min drive from airport, great for kids and adults.
Cons: Evening entertainment needs investment. As much the kids clubs are very good there is little provision made for adults, way too short and no disco.
Location: Great location, 15-20min drive from the Airport (approx 15-20 euros in a cab). Hotel has lovely sea views, town centre 5min cab ride away / 25min walk
Lovely week away with my partner. Despite the hotel being mainly family orientated there was still plenty of activities for adults to get stuck into. The kids clubs looked really fun and kept most of the younger kids occupied all day. Food was great offering lots of variety each day, the restaurant timings were also quite long so it was difficult to miss a meal. They also ran a pool side snack bar all afternoon which we found handy most days. Staff were fantastic, always friendly with a smile on their faces. Always keeping the guests entertained throughout the day whilst at the same time not pestering you. All multi-lingual too. Only things that disappointed were the evening entertainment for adults really needs some investment. The acts were really quite low grade and never lasted more than 50 mins. Not so bad if there was dancing or something afterwards but that never seemed to happen either. Appreciate its mainly a family focussed hotel however the adults still need to let their hair down a bit too! Only other thing was the lack of a proper beach. It was more like a patch of sand and rocks across the road really. This wasn't a big drama though as the pool and hotel facilities were excellent otherwise.