Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from arrecife

esta cerca de la playa

Posted Jul 28, 2016
Pros: el personal muy agradable
Cons: le falta animación, discoteca y parque infantil
Location: una zona muy tranquila , no hay ambiente en la zona.
le falta,parque infantil,sombrillas en piscina,baile por la noche y animación para niños.
4 out of 5
by A verified traveler from Northern Ireland

Good location close to beach.

Posted Jul 26, 2016
Would have liked the Piano Bar to have been opened. Did not feel as if we could have a relaxing drink in the hotel. Some entertainment would be nice.
4 out of 5
by A verified traveler from León

Hotel muy bien situado con un personal muy atento

Posted Jul 7, 2016
Pros: Situación y personal
Cons: Uso de nevera gratuito
Location: A pie de playa
El Hotel está muy bien situado, a escasos metros de la Playa. El Intercambiador de guaguas se encuentra a 300 metros del hotel, lo cual permite desplazarse cómodamente por toda la Isla sin necesidad de alquilar coche. Personal muy amable y predispuesto a ayudarte. La habitación que me tocó era un poco oscura, daba a una calle lateral del Hotel. Desayuno y buffet bastante buenos, aunque no hubiera mucha variedad. Por ponerle un pero, la nevera estaba cerrada con llave y para hacer uso de ella tenías que alquilarla (5 € por toda la estancia y te incluía 4 botellines de agua). Resumiendo, hotel muy recomendable, especialmente si vas en plan tranquilo y sin niños (no tiene actividades para ellos). Y mi agradecimiento por la atención de todo el personal del hotel.
3 out of 5
by A verified traveler from Roma

Hotel decisamente sopravvalutato

Posted Jul 5, 2016
Se pur collocato in una area urbana centralissima, di fronte al mare, questo hotel è situato in una discutibile posizione turistica al di fuori dei principali circuiti vacanzieri. Nelle vicinanze è persino difficile trovare un ristorante carino dove cenare! Gli arredi e la strutture stesse dell'hotel sembrano un viaggio a ritroso nel tempo, datate e cristallizzate sul finire degli anni '70 e mai rinnovate da allora. Purtroppo quello che al tempo poteva risultare molto “chic” (elegante) ad oggi risulta invece alquanto “kitsch” (pacchiano) e questo penalizza notevolmente la struttura. A questo, per dovere di cronaca, dobbiamo inoltre aggiungere altre due note di demerito per la nostra esperienza presso questo hotel. La prima riguarda la prima colazione che, se pur di qualità, è stata servita in un ambiente il cui spazio è assolutamente sottodimensionato rispetto al fabbisogno. Ciò pone gli ospiti nella necessità di mettersi in fila con stoica pazienza per poter fisicamente accedere alla sala per la colazione. La seconda riguarda invece un improprio addebito sul conto finale di una decina di euro per alcune presunte consumazioni al bar mai effettuate, per cui è stato necessario questionare con il personale della reception oltre ogni ragionevole aspettativa.
3 out of 5
by A verified traveler

confortevole hotel ,ideale per girare l isola. l

Posted Jul 1, 2016
Lanzarote è un isola dove le forze della natura la fanno da padrone. Vento , mare agitato, alte scogliere, spiagge con sabbia di vari colori, paesaggi lunari...isolani gentili e disponibili.
4 out of 5
by A verified traveler from Valladolid (España)

BIEN UBICADO, TRANQUILO, LIMPIO, BIEN COMUNICADO

Posted Jun 30, 2016
Pros: Todo en general. hemos estado muy cómodas durante una semana
La relacion calidad/precio del hotel es excelente. El personal es muy amable y te resuelven todos los problemas con una sonrisa. El desayuno bufett muy bueno y las cenas variadas aunque para mi gusto faltaba la plancha. Esta muy bien situado al borde de la playa y bien comunicado tanto por bus como taxi y sin problema para el alquiler de coches y actividades de todo tipo. La habitación y el baño muy amplios, asi como la terraza con vistas al mar. La limpieza perfecta. Cambio de sabanas a mitad de semana y no faltaban nunca champú ni gel.
5 out of 5
by A verified traveler from bayern töging am inn

Sehr schönes Hotel mit einem Atemberaubenden Blick

Posted Jun 17, 2016
Sehr schöner Urlaub für sehr wenig Geld Wahnsinns Frühstück und cooler Pool am Dach
5 out of 5
by A verified traveler from London

Fantastic location

Posted Jun 10, 2016
Pros: the location was excellent. the restaurant was clean and airy. the staff were friendly, the views were stunning.
Cons: more variety at breakfast would have been nice.
Location: gorgeous beach just across the road. local bus station just 5 minutes walk away to take you to other parts of the island. beautiful walks to be had.
Lovely little hotel. Great location, friendly, helpful staff, beautiful beach and felt very safe.
3 out of 5
by A verified traveler from London

Decent Stay. Could be better.

Posted May 29, 2016
5 minutes drive from airport.We staid for 4 nights. It is by the beach but if you happened to have road works as we had during the stay, they will work until late and is very noisy no matter where you are, beach or room. We were Dissapointed by the desk ladies. They were not that welcoming. They did nothing when we complained about the bathroom fan not working which lead to a foul room smell. The room had a particular smell because of that. With the balcony door opened for the few hours we were in the room for, worked for us but was noisy because of road works. Cleaning staff were amaizing. Room was cleaned and tidy up every day. Bed was okay to sleep. King size, not two beds put together. Pillows were not that great if you were to read a book or watch some TV. Good marks for the restaurant. Buffet was diffferent every morning or evening when we attend. However, the coffee and the orange juice was attrocious from the automated machines. Restaurant staff were friendlier than the desk people. Beach is accross the street. However, It was windy and sand blasting making hard to enjoy it. You have to pay 5 Euro for a beach towel that you can keep for the stay and on the beach for the chair and umbrela every day. Restaurnats nearby a few. Not much of a selection. Overrall, the Hotel could improve. Going back? Not so sure.
3 out of 5
by A verified traveler from Costa Teguise

De turista en Arrecife

Posted May 16, 2016
Pros: Su situación en la Playa del Reducto y el buffet de desayuno estupendo y muy completo
Cons: El personal de noche necesita un cursillo de atención al publico. Una modernisación general de las habitaciones haría falta.
Location: Perfecto para pasar un día en la capital
Venimos de un viaje y por una averia no pudimos pasar la noche en casa asi que buscando dónde dormir dímos con el Lancelot. Cumplió nuestras expectativas en el sentido que despues de una reclamación fueron tan amables de dar nos una habitación tranquila en la que se podía dormir sin escuchar el ruido de trafico de las calles alindantes. El interior es muy anticuado, la cama incomoda, la impresión generalisada de que ha visto mejores tiempos. Por la noche salimos y cuando volvimos el conserje de noche nos sorprendió con unos comentarios impertinentes insinuando que deberíamos saber como funciona el minibar (cerrado a llave) después de haber estado tantas veces en el hotel. Nos quedamos sin poder utilizar la nevera y muertos de risa. Imaginense como debe sentir tal intromision ó bien a la querida ó bien a la mujer y en todos los casos al Señor si va por la razón que sea a un hotel. Nunca antes habíamos estado ni creo que vayamos a repetir la experiencia.