Ratings based on 187 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Fantastic hotel

Posted Feb 16, 2017
Pros: Room and breakfast
Cons: Slight issue with bathroom but rectified immediately
Location: Cesar Manrique houses superb
Good from start to finish hotel facilities superb Would recommend to anyone
4 out of 5
Recommended
for Everyone
by A verified traveler from bristol

close to bars and restaurants

Posted Feb 16, 2017
Pros: clean and well presented
Cons: entertainment in the evening was a bit limited
weather could have been better , that said , nice walking close to the hotel and lots of bars and shops to look around . Hotel was quiet , ie not busy . loved the fact that there were English channels on the tv . The food was well presented . I had the opportunity to meet with the manager / director over a personal matter and a potential re booking over Christmas.She was very attentive and happy to get involved personally which i liked . Natalia the director of services was very hands on and was very much interested in the finer details of the hotel operations, this really showed when you looked at the hotel in General with regards to services, staff interactions etc.So a big well done on this point . Part of the hotel is separated from the main , this part the CLUB VOLCAN. Which was offering a much more upmarket experience, (cruise ships do this as well ) that service is accessible via a different branding on line .Worth looking at if you want premium facilities , private pool etc .
3 out of 5
Recommended
for Couples
by A verified traveler from weybridge Surrey

Hotel is a big sprawling composite .

Posted Feb 13, 2017
Pros: It's character and service
Cons: Total upgrading of rooms
Location: Ideal for walking holidays
The hotel is in need of renovation.Our shower over the bath leaked water all over the bathroom floor and we learned from other guests this was quite common.The lifts did not take one down to ground level leaving one many steps or a tortuous walk to even reach the main dining room.Staff were pleasant and efficient.Breakfast was really good. Hotel is a little way out of the main area so car is needed as no local bus service available.
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

one of the best hotels i have been to

Posted Feb 12, 2017
Pros: everythimg
Cons: nothing
Location: many things but felt the many day excursions a ripoff
excellent experience so relaxing beautiful gardens
4 out of 5
Recommended
for Everyone
by A verified traveler from northern ireland

Lovely hotel situated at the Rubicon marina in Pla

Posted Feb 8, 2017
Pros: Breakfast was fab! Room great, more like a studio apartment
Cons: Would not like to stay here if I had mobility problems! So many steps! also many floors hazardous when wet
Location: Located at the marina where there were numerous lovely restaurants, bars and shops
Had a lovely relaxing week at hotel Volcan. Room lovely and spacious, vroom service every day. Great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Rooms are looking a bit tired now so could do with a refresh. WiFi now excellent compared to previous experience last year. Smell of drains in the room which needs addressed - bought our own air freshener!
5 out of 5
Recommended
for Couples
by A verified traveler from Cheshire

Great hotel next to attractive marina

Posted Feb 1, 2017
Pros: Quiet, great staff, lovely room. Spotlessly clean
Cons: Service speed around pool
Location: Club is at hotel top with steep walk to marina. Marina is pretty with bars, shops and restaurants. Playa Blanca 5 minutes by car
We stayed at Club Volcan. No children, quiet, great staff, lovely room and good weather. Marina no more than 5 minutes away with bars and restaurants. Playa Blanca 20 minutes brisk walk along a paved promenade.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester Uk

Hotel Volcan

Posted Jan 30, 2017
Lovely hotel, close to the marina. Very clean, great breakfast buffet. Fabulous pool area. Really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Great weekend in the sun. Brilliant staff and loved the buzzer you get when lying at the pool. Nice cocktails! Breakfast was vast and varied. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Leicester

Lovely Hotel in good location

Posted Jan 21, 2017
Pros: Location ambience and friendly staff
Cons: Choice of wine and beer very poor quality for a good hotel.
Lovely hotel in a relaxing location. Situated Near the marina which has a good choice of rstaurants. There is a nice walk along the sea front to the centre of Playa Blanca The hotel provides lots of activities and entertainment in an evening. (if you want to participate) All the staff are friendly and very professional. There is a good choice of foods for breakfast. I would recommend the paella demonstration which when cooked is available to purchase with sangria absolutely delicious.