Ratings based on 169 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Perfect for a relaxing getaway

Posted May 24, 2017
Pros: Location, reception staff, food were all excellent
Cons: WIFI !! The internet connectivity is dreadful. The restaurant staff could do with being a little less manic. The gym could do with an upgrade.
Location: There are shops and bars close by. There is a beach in front of the hotel, but there is no access to the sea and the sunbeds must be rented
Stayed for 7 nights for a quiet getaway from it all and it offered almost everything I wanted. The location, staff and food were excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great location

Posted May 12, 2017
Nice hotel with spacious rooms and good facilities . Not very impressed that you are charged extra to have a fridge in your room unlocked or that tea and coffee in your room is another extra cost. The reception staff were all very nice unfortunately can't say the same for the staff at breakfast and dinner . One The outdoor area is very pleasant with plenty of sun beds.
Comment from Hotel Management
May 12, 2017 by Lorea Santos - Sales Manager, Hotel Management
Dear Emma, Thank you for sharing your comments with us. It is a pleasure to know that in general your stay was good in the hotel and we hope see you again in a near future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from LONDON

Will book it again and again!

Posted Apr 19, 2017
Pros: Nearly everything: location, food, staff, beach, comfort, cleanness, welcoming, kitchen, restaurant and their staff, pools, etc.
Cons: The WiFi is very poor, and only accessible in the Reception area. Not an ideal speed, either- it takes ages to connect. Very slow and ancient.
Location: Great locations for trips and tracks, other beaches and museums and caves.
The Hotel is right on the beach, with lovely views of the sea over a lush tropical garden. The beach is a mixture of fine volcanic dark sand and volcanic rocks. A little to the right there is a perfect access to the sea over a smooth sand. Excellent location for visits to the best places on the island. There is a strip of shopping malls and countless restaurants a stone throw away, without affecting the peace and quiet of the hotel. Beautiful swimming pools. Brilliant staff in the kitchen and restaurant, and the richest tastiest buffet I have tried recently. Clean and comfortable rooms. Excellent cleaning staff. The reception staff also is very welcoming and helpful. Will go back again!
Comment from Hotel Management
Apr 27, 2017 by Lorea Santos - Sales Manager, Hotel Management
Dear guest, Thank you very much for your kind comments, it is really a pleasure to know that our customers are enjoying their stay with us, thank you for sharing your experience here. Regarding your comments about wifi, it is true that we have problems actually with the hotel network, we will try to improve in this matter. Thank you again and best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Beside beach and only 10 minutes from airport

Posted Mar 10, 2017
Comfortable and clean with good food .only disappointment was wi- fi only available in the lobby area
Comment from Hotel Management
Mar 28, 2017 by Ls, Hotel Management
Dear guest, thank you for your comments, we are glad to know that the hotel was of your liking. Regarding wifi area, as actually we have some problems with connexions, we have limited the area, but we hope we can solve it in a near future. Kind regards, Lorea Santos - Sales Manager
4 out of 5
by A verified traveler

good hotel with great pools

Posted Dec 12, 2016 on Hotels
all meals buffet style, good quality and varied and tasty. located at the end of the main strip -200mts away, Wi-Fi only works in the main lobby and lounge area behind it, both large spaces with adequate seating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clare

Great Holiday

Posted Nov 22, 2016
Bathroom very congested . WiFi not available except in limited area .
3 out of 5
by A verified traveler

HOTEL NEEDS MODERNISATION.

Posted Oct 25, 2016 on Hotels
NICE HOTEL. GOOD LOCATION. FOOD NOT GOOD. PORK EVERY NIGHT. RAW MEAT ON CARVERY. NO WIFI IN ROOMS OR AT THE POOL. WIFI ONLY AVAILABLE IN HOTEL LOBBY WHEN YOU COULD GET CONNECTED. AT CHECK OUT STAFF DID NOT THANK US FOR OUR STAY OR SAY GOODBYE.
3 out of 5
by A verified traveler

DISAPPOINTING

Posted Oct 25, 2016 on Hotels
DINNER NOT GOOD. RAW MEAT ON THE CARVERY. PORK EVERYNIGHT. WIFI ONLY AVAILABLE IN HOTEL LOBBY AND VERY HARD TO CONNECT.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Sep 17, 2016
Pros: Staff, location, cleanliness
Cons: Afternoon sun on balcony
Location: Lovely long walks in both directions
Had a great holiday experience but was disappointed not to have sun on balcony in afternoon, next time I will request this, part of my holiday is having a glass of wine on a sunny balcony before dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bedfordshire

Still a good place to stay

Posted Aug 15, 2016
Pros: Well run Hotel. Lovely spot on the edge. Great views to sea. Always a good food selection. Not 5 star but it is a large Hotel catering for all sorts
Cons: Looking a bit tired in places - needs a re-furb really
Location: Local shops, bars and food a short walk. Car hire easy. Beach superb.
10 years since we last visited. Not much has changed !.. This is good because the standards are still high, rooms good, food still a great choice. Hotel a little tired now but still one of the best to stay in for a family holiday. Bar staff a little slow but I can wait longer as I am on holiday - relax and enjoy. Hotel rules say no reserving sunbeds with towels - this is not kept to as difficult to find a sunbed when busy - it was August so we expect that - use the beach instead ! easy. Would use again no problem