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Shangri-La's Mactan Resort & Spa

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
1,593 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Magellan Shrine
    9 min walk
  • Popular Location
    Mactan Marina Mall
    7 min drive
  • Popular Location
    Cebu Yacht Club
    8 min drive
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 1 King Bed, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Ocean Wing Premier Room King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Ocean Wing Premier Room Twin

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Ocean Wing Ocean Club Twin

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Ocean Wing Ocean Club King

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Main Wing Deluxe Family Room

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Ocean Wing Panorama Suite King

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Lapu-Lapu

In the business district, Shangri-La's Mactan Resort & Spa is in an area with good airport proximity. Fuente Osmena Circle and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Traveling with kids? Consider Cebu Ocean Park, or check out an event or a game at Cebu Coliseum.

What's nearby

  • Popular Location
    Magellan Shrine - 9 min walk
  • Popular Location
    Mactan Marina Mall - 7 min drive
  • Popular Location
    Cebu Yacht Club - 8 min drive
  • Popular Location
    Gaisano Grand Mall Mactan - 8 min drive
  • Popular Location
    J Centre Mall - 13 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 9 min drive

Restaurants

  • Serves breakfast and lunch.

About this property

Shangri-La's Mactan Resort & Spa

Catch some rays on Shangri-La's Mactan Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 530 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with digital channels. Other amenities available to guests include balconies, 24-hour room service, and minibars.

Awards and affiliations

  • Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Special check-in instructions

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.
All guests must provide the hotel with their planned arrival time and flight details, using the contact details found on the booking confirmation.
This property provides limousine transfers (surcharge) to and from Mactan-Cebu International Airport. The property also offers scenic 25-minute speedboat transfers (surcharge) from the Cebu Yacht Club to the resort. For more information or to book transfers, please contact the property at least 24 hours in advance using contact information received on the booking confirmation.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2455.0 per night.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1456 for adults and PHP 728 for children (approximately)
  • Airport shuttle fee: PHP 200 per person (one way)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: PHP 2455.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
Outside food is not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Mactan Resort
  • Resort Mactan
  • Shangri-La's Mactan Resort Lapu-Lapu
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri-la's Resort
  • Shangri La Cebu
  • Shangri La Mactan
  • Shangri Las Mactan Hotel
  • Shangri Las Mactan Lapu
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Lapu Lapu
  • Shangri La's Mactan Resort Spa
  • Shangri La's Mactan & Spa
  • Shangri-La's Mactan Resort & Spa Resort
  • Shangri-La's Mactan Resort & Spa Lapu-Lapu
  • Shangri-La's Mactan Resort & Spa Resort Lapu-Lapu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PHP 1456 for adults and PHP 728 for children
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Fitness center (free access)
  • Golfing
  • Parasailing

Where to eat

  • Serves breakfast and lunch.
4.5

Excellent

5 - Excellent
990
4 - Good
436
3 - Okay
93
2 - Mediocre
48
1 - Poor
26
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 7 nights in Oct 2019

5/5 Excellent

Good service, friendly staff, will come back, recommend.

Stayed 1 night in Oct 2019

5/5 Excellent

The staff, without exception, take this property from great to outstanding!

Stayed 7 nights in Sep 2019

5/5 Excellent

The staff are very courteous and professional, availability of deck chairs are good, foods are good . We would prefer that the service charge are not included in the tip, we would prefer to give it ourselves to the person to make sure the right person will get it. Over all we enjoyed our stay here. Thank you!

Stayed 1 night in Oct 2019

2/5

You only pay for the name of this property.The bathroom is old. The rooms are not updated. The children’s playroom requires hourly fee which is very odd, it should be included in their facilities.

Stayed 1 night in Aug 2019

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