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The room was very nice, but the air conditioner was off and it took an hour for it to cool off enough to sleep. Ordinarily that would be ok, but we got in at midnight and were exhausted after 23 hours of flying and wanted to sleep right away. The staff was AWESOME. I will definitely stay again. Overall, ...
I stayed with my elderly mom and young niece end of Oct and we all had a great, relaxing time! The customer service is top notch and world class because of the level of care they show and the consistency of it amongst the staff - from the servers, concierge, housekeepers, gardeners and even security! ...
It was about a 30 min ride to the hotel. Staff welcomed us with chocolate type sweets which was very kind of them though, to be honest, didn't taste that good...(sorry!). Check-in was a bit slow because I had to show the staff the booking package I got from Expedia (they weren't notified what the ...
Wonderful Hotel but need a bit of maintenance. Love it as you don't need to think about tips, all Hotels should be like that. So pricey than Shangrila but to be honest. But will still come back next time. Thanks
We loved our stay here at Shangri-La Mactan! Food at the Tides for breakfast was excellent. I could not say enough good things to the staff at the beach who were very kind, helpful and informative. We loved feeding the fishes and had a thrill riding the jetski. Every person we meet anywhere who works ...
Hotel provided airport pickup for a charge, which was nice since we arrived at midnight. Iced tea served upon check in was a nice touch. Complimentary breakfast was very good. Roosters on adjacent property were a bit annoying in the morning, but other than that no complaints. Staff was excellent ...
The waterpark is very nice and the kids loved the pool area and the snorkeling. The rooms are large and very nice compared to the smaller rooms at Shangri-La. This resort is geared towards families with young kids.
The most comfortable stay I have ever had. Look no further than the Bluewater Hotel. My only regret is I didn't discover this hotel sooner. I already have plans to return.The views, the beachfront location to the pools and staff, thanks Bluewater!
The facility was much better than the one across the street for sure, however, they could improve their choice of menu and most importantly give the chef some lessons, or whatever it is. This time the one across the street is way better when it comes to food.
Laid back hotel and very helpful and courteous staff. I liked the Filipino decor, koi pond, swimming pools and the bar on the 8th floor that is overlooking the sea and city.
No ice, no refridge, and hard to get transportation..... staff is nice, no real coffee (don't habe coffee maker).... food is ok.... bar is seriously lacking.
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