Ratings based on 1,105 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Expedia falls lack of expectations

Posted May 21, 2017
The hotel was very good, nothing to complain. When making reservations, expedia showed that breakfast was included. But it was not.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very nice close to where I needed to be

Posted May 2, 2017
The restroom could have been cleaner-there was hairs in shower but over all nice
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice renovated hotel

Posted Mar 21, 2017
Pros: Clean room, confortable beds, nice pool
Location: Not shopping malls or restaurants at walkable distance, but is the middle of I 35, so, you can drive 4 minutes and get there easily
We booked the hotel just to stay overnight in Laredo TX on our way to Monterrey Mex, hotel, was prettey clean, my kids had a chance to enjoy the pool. I though that had free breakfast included. It wasnt included, buy for small fee (11.00 dollars) we had breakfast 4 people, and actually a very nice breakfast. Staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from SA

Thank you! Awesome weekend

Posted Mar 20, 2017
Great place! Very modern n great staff. 10min from downtown.
1 out of 5
by A verified traveler

Gave my parents a nightmare.

Posted Mar 13, 2017
I used my points to give my parents what was supposed to be a nice surprise, but when my mom woke up in the morning there was a bed bug stuck to her. They not knowing what to do decided to take it to the manager. He was sympathetic and offered a free stay, but didn't give them a voucher or anything to validate the offer extended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Feb 22, 2017
Great night sleep, bistro food was fresh and prepared as ordered. Staff was friendly
5 out of 5
by Harazet

Posted Feb 19, 2017 on Hotels
It was amazing and the staff is great
4 out of 5
by Yesenia

This traveler left a rating score only Posted Feb 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from AUSTIN

LOCATED IN GOOD PLACE EASY TO FIND

Posted Feb 13, 2017
Pros: EVERYTHING ECEPT BED WAS TO SOFT
Cons: BED
Location: SHOPPING WAS CLOSE AND GOOD RESTUANTS CLOSE
JUST A QUICK BUSINESS TRIP BUT A GOOD STAY, NOT MUCH MORE TO SAY OTHER THAN VERY FRIENDLY STAFF
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2017 on Hotels