Ratings based on 928 Verified Reviews

4.0 out of 5
70% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the store's and restaurants

Posted Dec 29, 2017
I have been in this hotel 3 time's and I have not complains , great service excellent place,I will recommend it
Comment from Hotel Management
Jan 2, 2018 by Marti Cardenas, Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo
4 out of 5
Recommended
for Everyone
by A verified traveler from Brandon SD

Made the right choice...

Posted Dec 7, 2017
Pros: The bed was very comfortable, the walls were thick so I couldn't hear others around me, the staff was polite and helpful.
Cons: the TV cable system seemed to have some glitches periodically but was fixed by the next morning each time.
Location: Lots of places to shop and eat all within walking distance and the area seemed much safer than most places around Laredo.
After my truck broke down on a friday afternoon I needed a hotel for the weekend at least and ended up being a 5 night stay. Searched the internet thoroughly for an hour before deciding on this hotel. After talking to other drivers the following wednesday and hearing the horror stories of places they stayed at while waiting for their trucks to be fixed I realized how right I was to choose the Hampton Inn.
Comment from Hotel Management
Dec 28, 2017 by Marti Cardenas, Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
4 out of 5
by Alfonso

Posted Nov 6, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
1 out of 5
by Jorge

Posted Sep 18, 2017 on Hotels
GOT A KING SIZE ROOM THAT DIDN'T HAVE A MINI REFRIGERATOR. POOL WATER WAS DIRTY VERY DIRTY. HAD TO WAIT 20 MINUTES WITH RUNNING WATER TO GET HOT WATER. FOUND A COCKROACH IN RESTROOM. BASICALLY THE STAY WAS HORRIBLE.
Comment from Hotel Management
Oct 12, 2017
Thank you for taking time to give us your feedback. We at Hampton Inn value your opinion and take every critique/comments seriously and with the up most respect. It appears you had an issue during your stay. As far as the issue you had during your stay, I do apologize for the oversight and have passed on to the rest of the team here at Hampton Inn Laredo to make them aware so this mishap doesn't happen again. I do apologize on behalf of the management team and do hope you come back so we can give you the service you deserve and leave here satisfied with your stay. If there is anything we can assist you with in your future stays or have any additional comments/concerns, please don't hesitate to ask.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Nice, affordable, and comfortable. Very conveniently located - closing distance to shops and restaurants.
Comment from Hotel Management
Sep 5, 2017 by Marti Cardenas, Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
5 out of 5
by Robert W.

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
5 out of 5
by A verified traveler

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
4 out of 5
by A verified traveler

Posted Jul 11, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
2 out of 5
by Wendell

Posted Jun 15, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017
Thank you for choosing Hampton Inn Laredo
3 out of 5
by Kathy

Posted May 29, 2017 on Hotels
Comment from Hotel Management
May 31, 2017
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.