Nice hotel with shopping nearby
Posted Feb 14, 2017
The hotel staff was very nice. The breakfast buffet was very good, lots of choices and variety. There were 2 problems we encountered with the room, which were told to the front desk staff. Unsure if they were remedied for the next guest. There was a bar sticking out from the bed frame that would hurt your calf if you hit it. The second problem was that the wall light sparked badly one night and then went out. Overall, a very good stay.
Comment from Hotel Management
Feb 23, 2017 by Marti Cardenas, Hotel Management
Thank you for taking time to give us your feedback. We at Hampton Inn value your opinion and take every critique/comments seriously and with the up most respect. It appears you had an issue during your stay. As far as the issue you had during your stay, I do apologize for the oversight and have passed on to the rest of the team here at Hampton Inn Laredo to make them aware so this mishap doesn't happen again. I do apologize on behalf of the management team and do hope you come back so we can give you the service you deserve and leave here satisfied with your stay. If there is anything we can assist you with in your future stays or have any additional comments/concerns, please don't hesitate to ask.