Ratings based on 946 Verified Reviews

4.0 out of 5
71% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Laredo

Nice hotel in Laredo

Posted Jun 1, 2018
Everyone was really nice and I had no issues. Rooms are a little older but still good
Comment from Hotel Management
Jun 6, 2018 by Marti Cardenas, Hotel Management
We here at Hampton Inn are always pleased to hear our guests left happy. We hope to have you back soon.
4 out of 5
by A verified traveler

Posted May 29, 2018
close to the interstate and an amazing breakfast. My grandson loves the pool
Comment from Hotel Management
Jun 6, 2018 by Marti Cardenas, Hotel Management
Thank you for taking the time to review the hotel. We are always please to hear our guests enjoyed their stay. So happy to hear your grandson enjoyed swimming . We hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel next to shopping plaza

Posted Apr 23, 2018
Nice hotel nexrt to shopping plaza*******************,**,**
Comment from Hotel Management
Apr 24, 2018 by Marti Cardenas, Hotel Management
Thank you so much for taking the time in submitting a review. We here at Hampton Inn Laredo value our guest opinions. We hope to have you back soon,
4 out of 5
Recommended
for Everyone
by A verified traveler from Laredo TX

Nice clean hotel well located in town

Posted Apr 12, 2018
Room clean and up to date. Staff very friendly and helpful. Manager personally addressed minor problem quickly and effectively
Comment from Hotel Management
Apr 12, 2018 by Marti Cardenas , Hotel Management
Thank you for taking the time and reviewing our property. I'm so glad that your problem/issue you had was handled and that the general manager was able to address this issue herself. On behalf of Hampton Inn Laredo we would like to thank you for staying with us and that you enjoyed your stay. We looking forward to serving you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from México

Nivel hotel

Posted Apr 3, 2018
Everything was Ok, the staff, the room, breakfast.
Comment from Hotel Management
Apr 3, 2018 by Marti Cardenas , Hotel Management
We are always pleased to hear our guests comments and to hear that they left our hotel satisfied with their stay. Its surveys and feedbacks from our guests that helps us to ensure that the services and amenities we are providing are set to exceed our guest expectations. Hope to see you soon on your next trip to Laredo.
4 out of 5
by A verified traveler

Upgrades

Posted Mar 21, 2018 on Hotels
There are a few things that need upgrades like the toilet seats and the shower head.
Comment from Hotel Management
Mar 30, 2018 by Marti Cardenas , Hotel Management
Thank you for taking time to give us your feedback. We at Hampton Inn value your opinion and take every critique/comments seriously and with the up most respect. It appears you had an issue during your stay. As far as the issue you had during your stay, I do apologize for the oversight and have passed on to the rest of the team here at Hampton Inn Laredo to make them aware so this mishap doesn't happen again. I do apologize on behalf of the management team and do hope you come back so we can give you the service you deserve and leave here satisfied with your stay. If there is anything we can assist you with in your future stays or have any additional comments/concerns, please don't hesitate to ask.
4 out of 5
by A verified traveler

Posted Mar 21, 2018 on Hotels
Comment from Hotel Management
Mar 28, 2018 by Marti Cardenas , Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laredo, Texas

Great stay

Posted Mar 16, 2018
Very comfortable and clean and great location and freash breakast set up with lots of options.
Comment from Hotel Management
Mar 28, 2018 by Marti Cardenas, Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
4 out of 5
by A verified traveler

baseball tourney

Posted Feb 25, 2018 on Hotels
stay was very nice ..fantastic location ..felt safe ..we had lots of family with us in a strange town but we were made welcome
Comment from Hotel Management
Feb 27, 2018 by Marti Cardenas , Hotel Management
We are always pleased to hear our guests’ comments and to hear that they left our hotel satisfied with their stay. It's the surveys and feedback from our guests that help us to ensure that the services and amenities we are providing are set to exceed our guests’ expectations. Hope to see you soon on your next trip to Laredo.
2 out of 5
by A verified traveler

Hotel on rebuilding mode

Posted Feb 19, 2018
They wanted to give us a smoking room And we didn’t pay for that. We got a room didn’t accommodate the number of guests we asked for. The shower was leaking pretty bad
Comment from Hotel Management
Feb 27, 2018 by Marti Cardenas , Hotel Management
Thank you for taking time to give us your feedback. We at Hampton Inn value your opinion and take every critique/comments seriously and with the up most respect. It appears you had an issue during your stay. As far as the issue you had during your stay, I do apologize for the oversight and have passed on to the rest of the team here at Hampton Inn Laredo to make them aware so this mishap doesn't happen again. I do apologize on behalf of the management team and do hope you come back so we can give you the service you deserve and leave here satisfied with your stay. If there is anything we can assist you with in your future stays or have any additional comments/concerns, please don't hesitate to ask.