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Reviews of Holiday Inn Express Hotel & Suites Laredo-Event Center Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Laredo-Event Center Area, an IHG Hotel
7223 Bob Bullock Loop, Laredo, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 707 reviews" "
Rating 8 - Good. 210 out of 707 reviews" "
Rating 6 - Okay. 76 out of 707 reviews" "
Rating 4 - Poor. 29 out of 707 reviews" "
Rating 2 - Terrible. 22 out of 707 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Reginald

Liked: Staff & service
staff was very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Stayed 1 night in Jan 2024

2/10 Terrible

Regina C

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new suite - nothing worn and all in perfect operating condition. But not a single utensil in the kitchenette. No toilet plunger. Large, friendly cockroach.
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Roxie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in May 2023

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Stayed 1 night in Mar 2023

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no title
The first night we were next to the elevator, not good! And we were not able to regular the heat as it was extremely cold for Laredo. The people above us were very rowdy! I asked to be switched to the top floor and away from the elevator and I was accommodated. The second night was much better, quiet, warm and a little more updated. The staff was great making sure we could switch rooms. Close to the airport and many eateries, which was a plus.
Stayed 2 nights in Feb 2023

10/10 Excellent

Fredrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2023

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue the hall smelled like people had been cooking in their rooms. Carpets in the hallway stunk!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
too hot
Rooms were hot and the A/C controls did not function. Units control knobs were removed and the wall controls didn't work.
Stayed 1 night in Nov 2022

8/10 Good

Mario

Stayed 1 night in Nov 2022

10/10 Excellent

Cristian

Stayed 1 night in Nov 2022

6/10 Okay

Samer

Stayed 1 night in Nov 2022

8/10 Good

Adriana

Stayed 1 night in Nov 2022

10/10 Excellent

Blanca, ROSHARON

Stayed 1 night in Nov 2022

4/10 Poor

Isabel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was soooooooooo dirty the floor the bathroom everything
Stayed 1 night in Oct 2022

10/10 Excellent

MISRRAYM

Stayed 4 nights in Oct 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Bernardo

Traveled with family
Liked: Staff & service
Restroom tub had chips. Mold spots ceiling above tub. Body language from front desk staff changed once they found out I used Expedia. Makes me wonder if that the reason we were assigned that particular room. AC wasn’t the best either.
Stayed 1 night in Aug 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Juan

Stayed 1 night in Aug 2022

4/10 Poor

Gerald

Traveled with family
Liked: Property conditions & facilities
Front staff very friendly and helpful. Breakfast staff not so much. By 8:05 several people asked for breakfast food and were told they had run out . They only had one single cup coffee maker for weekend use!
Stayed 1 night in Aug 2022

4/10 Poor

World Atlantic Airlines, miami

Stayed 1 night in Mar 2022

10/10 Excellent

World Atlantic Airlines, miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, convenient
Stayed 7 nights in Jan 2022

2/10 Terrible

Alessandra

Stayed 1 night in Dec 2021

4/10 Poor

Ebosetale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had mold in our bathroom!
Stayed 2 nights in Dec 2021

10/10 Excellent

Magaly Aguilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice , comfortable and clean
Stayed 1 night in Nov 2021

10/10 Excellent

Cruzito

Stayed 1 night in Nov 2021

6/10 Okay

Horacio

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Chikako

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing
Stayed 1 night in Oct 2021

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Leslie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under construction
Stayed 1 night in Aug 2021

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jul 2021