Ratings based on 215 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by angela

Older hotel with a lake view friendly staff

Posted Jun 12, 2017 on Hotels
Older hotel and lots of construction going on. Room was on the small side but nice staff. .
5 out of 5
by Stacey

Posted Jun 12, 2017 on Hotels
Very nice, clean, appeared to be a fairly new hotel. Friendly staff.
5 out of 5
by Egerton

This traveler left a rating score only Posted May 3, 2017 on Hotels
2 out of 5
by Ben

Some good and some bad

Posted Apr 24, 2017 on Hotels
Day 2 of my visit included pipe bursting up stairs of my room and flooding my room. I have not heard yet from hotel on compensation for my loss and me having to move in the middle of the night to another room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great service

Posted Apr 10, 2017
Nothing beyond basic Marriot service, friendly staff, good vibe, and clean
5 out of 5
by Earl

Overall excellent

Posted Jan 30, 2017 on Hotels
Very nice property, with an excellent and friendly staff.
4 out of 5
by JoAnna

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
by Christopher

Great Staff!

Posted Jan 3, 2017 on Hotels
My experience was wonderful. Great value for a wonderful hotel with a awesome staff!
5 out of 5
by A verified traveler

Excellent

Posted Dec 18, 2016 on Hotels
The stay was excellent. I stayed with my husband and five kids, they manage to put us on the same floor and they were extremely nice about my whole brood of children. I just loved it.
1 out of 5
by A verified traveler

total crap

Posted Nov 28, 2016
HD tv did not work on college football rivalry weekend and management would not comp anything for it...upon checking in the lady gave me room that already had people staying in it and almost walked in on them and then had to go back down to get room assignment fixed...holiday weekend and they had poor attention to detail...will stay elsewhere next time!
Comment from Hotel Management
Nov 30, 2016 by CJ, Hotel Management
My apologies that your stay was not to your satisfaction. Marriott has high guest expectations and we did not meet those expectations. Your feedback is important since it helps us to improve our service and product and is shared with our entire team. We hope to have the opportunity of serving you better should your travels bring you back to the Irving area.