Ratings based on 62 Verified Reviews

4.5 out of 5
77% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Veronica

Posted Feb 17, 2017 on Hotels
Great location next to the Parque Arauco Mall
5 out of 5
Recommended
for Everyone
by A verified traveler

Met all of our expectations

Posted Jan 25, 2017 on Orbitz
Pros: Location to daily needs
Cons: elevators
Location: Shopping and dinning near by
The staff was very accommodating. Gorje was the best.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2016 on Hotels
5 out of 5
by A verified traveler

Confort and location

Posted Aug 1, 2016 on Hotels
Very good location close to Parque Arauco and confotable
4 out of 5
Recommended
for Everyone
by A verified traveler

Huge rooms, clean, renovated, great!

Posted Oct 25, 2015
Pros: Size of rooms, location, view.
Cons: Cleaning on time.
Location: Business center, mall nearby, food options, easy transportation.
Only issue was the room wasn't cleaned until 5pm.
5 out of 5
Recommended
for Families
by A verified traveler from Lima

The best price - bennefit for sure

Posted Oct 7, 2015
Pros: It´s very well located. It´s very spacious.
Location: Shopping, bussiness, dinning.
The hotel it´s an appartment with all the hotel facilities. The personal is very friendly, breakfast is served everymorning on the room. Valet Parking. Very spacios.
3 out of 5
by A verified traveler

Posted Apr 20, 2015
Pros: Just the location
Cons: Other than the location, everything needs improvement.
Location: Good
Pros: Good location; the room is large/more like a one bedroom apartment with a living room, small kitchen; bedroom and bathroom; the folks at the reception is friendly, until you need them to do something for you. Cons: the rooms are VERY old/outdated; the Air Conditioning system is very noise and does not cool the room very well; the bed is very uncomfortable; there is NO restaurant or a cafe at this hotel so you need to go elsewhere for everything; the business center is the size of one bathroom and has one desk with three computers; the WiFi is very slow; if you want a late check out (just two hours extra) you must pay half of the daily rate but they will store your bags, however when you go to pick up your bag if you would like to change clothes before you flight, you must go to Marriott Hotel next door as they don't have a restroom at the lobby. There are plenty better hotels in the area for similar or even better prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Apr 13, 2015
Great location, clean, the staff was friendly and accomodating. Will definitely stay here again on next trip
5 out of 5
by Alfonso from Houston

GREAT

Posted Feb 17, 2015 on Hotels
Great hotel. On top of the great price you can't beat the location. Hotel is next to everything. The service was also outstanding.
2 out of 5
by A verified traveler from Woodside, CA

Needs refurbish URGENTLY!!!

Posted Sep 25, 2014
Pros: Nothing
Cons: Everything
Location: Nice location, near to a good shopping mall with great restaurants, stores, theatre and a next door supermarket.
I had a problem with the cd player and they said that I had to wait until the next day because they don't have maintenance during Saturday night... I was leaving the next day!!!! Finally they sent someone with another player. The kitchen door didn't close... impossible to cook and don't smell food all over the place. Living room with old sofas simulating leather... pathetic. For USD 350 per night you can get much more. NEVER AGAIN!!!