Ratings based on 1,060 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

As good as usual

Posted Dec 11, 2017
Pros: The rooms, the location.
Cons: Breakfast should add more options, like pancakes. Gym could be better. Early check in should be free when available.
Location: Plenty of restaurants nearby, and a metro station. Nice area.
I have been using these hotel for years, and it keeps being as good as always. I recommend it as a very good and comfortable option.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Very pleasant, modern hotel in Los Condes

Posted Nov 28, 2017
Pros: Well furnished room, excellent bed and bedding, kitchenette and the friendly staff.
Cons: Check-in/out is fast when there is no line, but it can be a bit of a wait if more than 6 parties show up simultaneously.
Location: Latin America's highest building is a 10 minute walk away, and its observation deck worth a visit. 30 min. Walk to Cerro San Cristobal cable car.
We spent 3 nights here while attending a Santiago wedding. Our very comfortable suite on the 5th floor of this 17 floor highrise hotel was very quiet and offered a pleasing view onto the tree-lined Ebro street below. Reception staff were extremely helpful in directing me to an excellent hair dresser salon a 5 minute walk away. The concierge helped explaining subway logistics and figuring out sightseeing options. Their ground floor restaurant's seafood menu made dining on the premises a delight. The 17th floor breakfast room/evening bar has splendind views of "Sanhattan" high rises and greater Santiago, making up for the rather unexciting - but sufficient - breakfast buffet. We are fluent in Spanish, so communication was no problem, and the reception staff do command functional English. There is a Line 1 subway station 10 minutes away, which helps beating rush-hour street traffic.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Oct 22, 2017
Clean and comfortable. The rooftop breakfast was a great way to start the day. Nice location. Away from the hustle and bustle of the market place but easy to access with the subway line close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kfar Yona, Israel

4* hotel at real 5* hotel level.

Posted Sep 8, 2017
Great location, very comfortable and well equiped rooms, excellent WiFi, amazing Breakfast and high level not expensive restaurant. Perfect. Walking distance from Costanera Mall and Metro. Simply great.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago, Illinois

Posted Sep 6, 2017
Very nice area and comfort room service are fast as possible and room staff understand english property, food are pleasant , a huge mall around private parking, banks around, and much more
5 out of 5
by Don

This traveler left a rating score only Posted Aug 13, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2017 on Hotels
5 out of 5
by Victor

Posted Jul 6, 2017 on Hotels
very comfortable and convenient
5 out of 5
by A verified traveler from UK

Well positioned hotel for business

Posted Jul 4, 2017
Pros: The location is excellent
Cons: Slightly dated but it lends an air of elegance. Wi-fi is ok.
Location: Easy access to the business district and subway connections. Plenty of local restaurants, subway is five minutes walk as is the mall.
It was my third or fourth visit to this hotel, positioned in Las Condes a five minute walk from the subway and close to local amenities. The room was clean and well furnished, food good and staff helpful. I will most likely use it again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2017 on Hotels