Ratings based on 339 Verified Reviews

4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, comfortable.

Posted Oct 31, 2017
Pros: Everything!
Cons: none
Location: Nice area. Close to shopping, metro.
I had my reservation but forgot to add a day since we were coming in at the early morning hours of the day of our reservation and they were able to accomadate us. They were very helpful in giving you directions for places. Outstanding.
Comment from Hotel Management
Nov 2, 2017 by veronica, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Verónica Méndez Barriga, Sales Manager, Regal Pacific Hotel – Santiago
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Aug 27, 2017
Good. Friendly, and informative and staff were very respectful.
Comment from Hotel Management
Aug 29, 2017 by veronica, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Verónica Méndez Barriga, Sales Manager, Regal Pacific Hotel – Santiago
4 out of 5
by Michael

Great stay !

Posted Aug 13, 2017 on Hotels
Everything was clean and the room was very nice. The bed was perfect ! I would definitely stay again. Great value for the cost.
Comment from Hotel Management
Aug 15, 2017 by Veronica, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Verónica Méndez Barriga, Sales Manager, Regal Pacific Hotel – Santiago
5 out of 5
by Donna

Couldn't ask for more

Posted May 24, 2017 on Hotels
Great location, clean room, helpful staff, and a delicious breakfast.
Comment from Hotel Management
May 26, 2017 by Veronica, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Verónica Méndez Barriga, Sales Manager, Regal Pacific Hotel – Santiago
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel close to subway station

Posted Apr 12, 2017
In general I had a good experience! The room was big and very comfortable. The hotel is next to a train station which is very convenient! My only dislike is the fact that you only get two small free bottles of water the first day and the next day you get charged if you ask for more, As an Expedia silver member I was expecting more!
Comment from Hotel Management
Apr 17, 2017 by Veronica, Hotel Management
Dear Guest: Thank you for your positive comments and for having taken time to share with EXPEDIA community. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Verónica Méndez Barriga, Sales Manager, Regal Pacific Hotel – Santiago
4 out of 5
Recommended
for Everyone
by A verified traveler from sao paulo

nice hotel in santiago, close dowton and sbway

Posted Mar 17, 2017
Pros: nice people, excelent breakfast
Cons: air condicioner very noise, have to make a good maintance
Location: close subway, nice restaurants
the site offer a room but give me a little one !!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, NH USA

Well situated with great staff

Posted Mar 8, 2017
Pros: The hotel is conveniently located; the metro subway if a block away, and there's plenty of stores within walking distance. The staff was excellent.
Location: There is a wonderful park on a hilltop overlooking parts of downtown Santiago affording and excellent view---"Jardin Darwin" close to the metro line.
I was at the hotel last October and the stay was great. My room had a wonderful view of some of the Andes mountains.
3 out of 5
by A verified traveler from valparaiso

We has a problem with the taxes

Posted Feb 27, 2017
Many detail was not good, for example the elevator and other things
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Canada

Helpful and very attentive staff

Posted Jan 29, 2017
Pros: My room was very modern and I was told it had recently been refurbished. The hotel breakfast was very good, and the dining itself felt comfortable, wi
Cons: The gym/fitness area is quite small and dated. I did not try the pool but it looked well kept.
I arrived late and was immediately greeted. As a gold plus member, I received the full upgrades as previously notified. On short notice the hotel also arranged airport transfer. The location is very good, as it is right next to a modern metro station.
5 out of 5
by Sanjeev

Posted Jan 28, 2017 on Hotels
very nice and comfortable