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We found the concierge, Robinson, excellent. He was helpful and obliging. We also really appreciated that although we had checked out, they accommodated us when the water was switched off in a certain area, to use another hotel room to take a shower before our flight home.
Great location, very comfortable and well equiped rooms, excellent WiFi, amazing Breakfast and high level not expensive restaurant. Perfect. Walking distance from Costanera Mall and Metro. Simply great.
Visited on my birthday, staff went above and beyond to make it special. Very helpful arranging tourist activities, took care of me, I was able to see exactly what I'd hoped to. Short walk to wonderful mall with lots of restaurants. Close to wonderful large park behind mall. Located in nice neighborhood. ...
Very nice hotel but will be even better when the Mandarin Oriental group have refurbished it. Disappointing no kettle in room for making hot drinks, I was in 1511 with an amazing view and would have liked to enjoy it with a coffee. Excellent Thai restaurant in hotel grounds.
Just used this hotel for one day layover in Santiago, before flying to Australia. It takes a taxi 30-40 min ride from the airport.
Very good hotel. Neat and tidy. I had been for a conference to Chile and enjoyed the stay here. Highly recommended++++
Excellent, apartment-style hotel experience, located in an upscale district, close to the major foreign embassies in Santiago.
You check in across the street and they are not open on the weekends. Someone came to our room to tell us how to check out as we left on a Saturday. Facilities were exactly as expected, except we were unaware that there is no air conditioning. The weather while we were there was quite comfortable ...
Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above ...
Firt of all, the booking through Expedia allowed me to reserve and pay at the hotel, which I did! The booking on the website said that the average price per night was US120.00 including WIFI, breakfast and parking. I reserved a king size bed in the city view room. When I got there, first they said ...
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