Ratings based on 159 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby Victor H from Houston, TX
Good value for the pricePosted Mar 10, 2015 on Hotels
Hotel personnel were courteous Room was clean and neat Breakfast was adequate.
for Couplesby Leanna
Posted Mar 4, 2015 on Hotels
by A verified traveler from Arizona
DisappointingPosted Mar 3, 2015
Cons: Update room supplies.
I am a Marriott rewards member and try to stay in Marriott brands when I travel. This hotel fell far short of my expectations. The check in desk clerk could not answer my questions about my Marriott awards and an upgrade for my Platinum status. Once in the room, it was very noisy during the stay with annoying sounds from the rooms next door and upstairs heard easily. The towels were thin, almost threadbare. The sheets were old and scratchy and had obviously shrunk over many times of being laundered to the point they popped off the edges of the bed every night. Breakfast was adequate but not worth my ever staying at this hotel again.
Comment from Hotel Management
Mar 12, 2015 by Luis Cordero, Hotel Management
Hello Carol, I'm truly disappointed that we didn't fulfill your expectations, we strive everyday to provide the best accommodations possible, which this was not case. We constantly rotate and renew our Terry and linen always with the goal of providing our guests with the best amenities. Hopefully you might consider the opportunity to serve you again on your next trip to Las Cruces. Best Regards, Luis Cordero. General Manager.
for Familiesby Karen from Durango
Good hotelPosted Jan 31, 2015 on Hotels
Fit ours needs and conveniently located. Would stay there again?
for Business Travelersby Michael from Phx
Quick Biz TripPosted Jan 25, 2015 on Hotels
Business stay, very comfortable, recognizable brand and good location off the freeway. Decent neighborhood.
for Couplesby A verified traveler
Nice and convenientPosted Jan 25, 2015 on Hotels
Nice place for a couple's getaway. Hotel staff very friendly and accommodating. Would definitely stay here again.
for Everyoneby A verified traveler from denver, co
NicePosted Dec 31, 2014
No hot tub. Breakfast great. Soft beds, easy to get to room.
for Familiesby John
Posted Dec 31, 2014 on Hotels
for Everyoneby A verified traveler
Great accommodations for a good pricePosted Dec 29, 2014
Pros: The beds were super comfortable.
Location: It's off the main street but still convenient to shopping and restaurants.
We stayed 3 nights and found the staff helpful and pleasant, the room clean and comfortable, the beds awesome and the towels thick and plentiful. It was quiet in the room, even when people were in the hallways. We'll stay at this hotel again.
for Familiesby Steven
Posted Dec 27, 2014 on Hotels