Ratings based on 273 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Posted Feb 10, 2016
It was not one of the nicer springhill suites I have stayed in.
for Everyoneby A verified traveler from Conroe, TX
Great location in Las CrucesPosted Jan 26, 2016
Pros: Its location was near restaurants, the city, freeway access, the mall.
Location: It's near NMSU, the mall, and freeway access both north & south.
Besides being in a super location, everything about the hotel was great. We stayed there 2 different times, as bookends on our trip to Ruidoso, NM. The staff couldn't have been nicer, from front desk to waitstaff in the restaurant.
for Everyoneby A verified traveler
TorresPosted Jan 7, 2016
Very beautiful and sophisticated and thank the staff on the good handling and claimed I live again hotel
for Business Travelersby A verified traveler
Posted Jan 7, 2016
Pros: Staff. Easy to park.
Cons: The room heater fan is a bit noisy. The beds are supposed to be adjustable in terms of firmness. It was hard to tell whether that feature worked.
Location: Milagro Y Espresso coffee is nearby and very good.
All staff members were very friendly. Location is away from everything by a little bit but well connected by fast roads to all parts of town, so I think this is actually a very good location.
by A verified traveler from juarez
IncomodaPosted Jan 2, 2016
El colchón hay que cambiarlo porque tiene un hoyo casi enmedio del lado de la ventana; la calefacción muuuuy ruidosa y no permite escuchar bien la tv
for Everyoneby A verified traveler from Gilbert, AZ
Posted Nov 30, 2015
Bed is uncomfortable, too hard, even after adjusting.
for Couplesby Leland from Pacifica, Ca.
Overnight stay, stop over pointPosted Nov 10, 2015 on Hotels
Found clean and comfortable for a stop over on our way to San Antonio. Did not stay in town long enough to do nightlife or sightseeing.
for Couplesby Tami from Phoenix
Great one night stay, would stay againPosted Nov 8, 2015 on Hotels
Stayed overnight, service was good l, room was clean, noise want an issue. We would stay here again
for Couplesby Danny from San Antonio
Not Staying at Hiltons AgainPosted Nov 4, 2015 on Hotels
Noticed the first evening that a foul smell came from the drain in the bathroom sink. The smell did not come from the shower. The hinges to the bathroom door squeaked, just loud enough to wake me up in the middle of the night when my wife got up. We told the hotel manager about the issues in the morning. They sent the maintenance man in and he sprayed the hinges and said he cleaned the p-trap. He said that the smell appeared to be coming from the water, he was going to check the water system. Later that evening we turned on the water and water began running all over the floor. A different maintenance man attemped to repair the issue with some glue. It didn't work, we used a trash can to catch the water. Breakfast was a different matter. None was offered, apparently I needed a breakfast voucher that I was not given. We ordered our breakfast and then waited for it to get done. When we went to the kitchen window, our breakfast was sitting there getting cold. No orange juice, had to ask for it.
for Everyoneby A verified traveler from tucson, az
Posted Oct 25, 2015
Beautiful, clean hotel. Staff was wonderful. Breakfast could have a little more attention paid to freshness of bread, coffee had grinds in it and cup was dirty. I am a former chef so I am very particular to food quality. Let the not take away from staff friendliness and professionalism at all. I would stay again.