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Reviews of Holiday Inn Express & Suites Las Cruces North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Las Cruces North, an IHG Hotel
2142 Telshor Ct, Las Cruces, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 821 reviews" "
Rating 8 - Good. 213 out of 821 reviews" "
Rating 6 - Okay. 41 out of 821 reviews" "
Rating 4 - Poor. 24 out of 821 reviews" "
Rating 2 - Terrible. 16 out of 821 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Esther

Stayed 1 night in Apr 2024

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff!!
Stayed 2 nights in Apr 2024

10/10 Excellent

THEODORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Diana- General Manager on Apr 17, 2024
Thank you!

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Diana- General Manager on Apr 16, 2024
Thank you Stacie for the 5 STAR rating!!

10/10 Excellent

phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meets all of my expectations
Stayed 1 night in Apr 2024
Response from Diana- General Manager on Apr 11, 2024
Thank you for the 5 Stars, Phillip!

6/10 Okay

Sharon

Stayed 1 night in Apr 2024
Response from Diana- General Manager on Apr 4, 2024
Thank you for your review.

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very good
Stayed 1 night in Mar 2024
Response from Diana- General Manager on Apr 8, 2024
Thank you for your feedback!

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few hours only but it was good and clean.
Stayed 1 night in Jan 2024
Response from Diana- General Manager on Mar 22, 2024
Thank you for your feedback.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff- we enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great staff!
Stayed 2 nights in Mar 2024
Response from Diana- General Manager on Mar 11, 2024
Thank you, Patrick!!

10/10 Excellent

patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady at the front desk that helped me was amazing!
Stayed 1 night in Jan 2024
Response from Diana- General Manager on Mar 7, 2024
Thank you for your feedback

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hot water. Way too many pillows.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on Feb 28, 2024
Thank you!

10/10 Excellent

stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and located near anything you would need.
Stayed 1 night in Feb 2024
Response from Diana- General Manager on Feb 28, 2024
Thank you for your feed back, stacey!

10/10 Excellent

Graciela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Room was comfortable, very hospitable.
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat difficult to turn into hotel due to traffic. Checkin was quick and staff very friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Andy, Topeka

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Deb

Liked: Amenities
Very attractive from the outside. Clean grounds
Stayed 1 night in Feb 2024

10/10 Excellent

Francis

Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept great!
Stayed 1 night in Feb 2024

6/10 Okay

Glenn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Okay…but hand held shower in handicapped accessible room had disintegrated and needs to b replaced.
Stayed 1 night in Jan 2024

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. One of the best HIE’s I have stayed. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Good breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice.
Stayed 2 nights in Jan 2024

2/10 Terrible

Anita

Stayed 1 night in Jan 2024

10/10 Excellent

Nola, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property! Wasn’t the best I’ve ever stayed in but it was nice.
Stayed 3 nights in Jan 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness issues. Please have management contact me. Left my email with the FDA at checkout. Thanks
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Jan 2024

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Time Here!!! Very Nice
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
The staff was fabulous, but the temperature control in my room was not great (I had to turn on the AC despite temps getting down to freezing overnight). 15 minutes into breakfast they were out of coffee and the juice machine was broken. I do always enjoy the food at Holiday Inns and the staff was very good at keeping the hot dishes stocked.
Stayed 2 nights in Dec 2023

10/10 Excellent

MALIA, ANCHORAGE

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Bonnie

Traveled with family
Stayed 2 nights in Dec 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stop
The room was comfortable except for the pillows which were all soft despite the names on the cases.
Stayed 1 night in Dec 2023

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, RAMONA

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is polite, knowledgeable and efficient. Room is clean with very adequate space. We traveled with our dog. We had plenty of room to walk her safely. AND breakfast was delicious!
Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check in super late and even at close to midnight they were smiling and friendly; clean room; comfortable beds; and nice hot breakfast with lots of options. It was a nice spot on our trip across country.
Stayed 1 night in Dec 2023

10/10 Excellent

domingo d

10/10 Excellent

JOSE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Angelic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have felt safe and quite comfortable each time I've stayed there.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lance

Stayed 1 night in Nov 2023