Ratings based on 710 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Dad to Help Daughter Relocate

Posted Jun 6, 2017
Pros: Felt welcomed and comfortable.
Traveled from Texas to help youngest daughter settle into new apartment near campus. Needed cool, relaxing place to stay after lugging boxes, so my room was perfect.
Comment from Hotel Management
Jun 9, 2017 by General Manager, Hotel Management
Dear Mike, Thank you for taking the time to write about your experience. We are glad you had a positive experience while staying with us. We wish your daughter good luck in school and hope to see you next time you visit. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SA, TX

Very Nice!

Posted May 18, 2017
Hotel was clean and comfortable. Staff was welcoming and competent. Highly recommend.
Comment from Hotel Management
May 22, 2017 by GM, Hotel Management
Dear BW, Thank you for your review! We look forward with providing you with a positive experience each and every stay. I will be sharing your kind words with my team in our next huddle. I am sure they will be thrilled! Thanks again for taking the time to write a review. We will see you soon! Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobbs, NM

Great location, walking distances...

Posted May 11, 2017
The hotel was clean inside and out. We stayed in room 115 which is close to the front desk. It was nice because we didn't hear the front desk traffic when in our room. Although I didn't use it, the pool area was clean. Continental Breakfast was good and there was plenty of food to go around.
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Las Cruces - Organ Mountain. And we are pleased you enjoyed your stay in room 115. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

service

Posted May 10, 2017
Pros: The bed.
Cons: Tv remote control.
Location: Walmart near by, McDonald's .
I put a bottle of water in refrigerator and next morning found it frozen. The remote for tv wasn't what I am used too. Had to wait a minute before I could change channel. Unless you don't mind the noise. You can hear the freeway. Wish they had bacon or some meat for breakfast. The lady that was taking care of the breakfast was nice and joked with fellow guests. Staff was friendly, after breakfast I got into elevator with 2 workers, a man and woman. The woman was the only one who greeted me. They talked about work things, when elevator stopped only the lady let me go first and the man just walked out first. I work in retail and customer service is always what they preach.
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for your feedback. This is not the experience we want you to have. We want to take care of these issues to prevent them from happening to other guests. I have alerted my room attendants to keep an eye out for the temperatures of the refrigerators and to make sure they check all the TVs and remotes. As for my team, I would like to offer you our sincerest apologies. This is not the attitude we encourage our employees to follow. I will make sure to speak with the two males we have on staff to make sure this does not happen again. Thank you for taking the time to review us and give us feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

nice hotel on the way to San Antonio from Las Vega

Posted May 9, 2017
Every thing they said was working. Nice pool kitchen and room was comfortable
Comment from Hotel Management
May 9, 2017 by Front Office Manager, Hotel Management
Dear Allen, Thanks for taking the time to let us know about your most recent stay. I'm pleased to hear you had an enjoyable stay, and that everything was up to par; from our pool to our rooms. Thank you again for the feedback, we hope to see you again in your future travels. Sincerely, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice motel for an overnight stay.

Posted May 6, 2017
Pros: Easy access from I-10.
Location: Old Mesilla village.
Good place for an overnight stay near the interstate.
Comment from Hotel Management
May 8, 2017 by Front Office Manager, Hotel Management
Dear Anonymous, Thank you taking the time to let us know about your stay. I'm pleased to hear you had a wonderful evening here at our property. Thanks again for your feedback. Sincerely, Front Office Manager
3 out of 5
by A verified traveler from Pioneer

Not the most comfortable hotel

Posted Apr 27, 2017
The pool was not heated, too cold for my wife to swim and there was no privacy at the pool, it was situated in the front parking lot right at the entrance.The air conditioner worked when it felt like it. The trucks backing up in the parking lot (the beeping) would wake you up at 5 am. The receptionist at the desk was extremely rude to a couple that came in to use the restroom. Not really recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from BK

Older but nice

Posted Apr 25, 2017
Staff was great, room was great. Just wish there was a microwave in the room.
Comment from Hotel Management
Apr 28, 2017 by Front Office Manager, Hotel Management
Dear Great place, Thank you for taking the time to give us feedback on your stay. I'm pleased to hear that it was very pleasant. We are currently in the process of adding microwave and mini refrigerators to all the rooms, however, it does take some time. Thanks again for your time and feedback. Sincerely, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous night's sleep! Great pillows!

Posted Apr 25, 2017
Pros: Bed and pillows were super comfortable.
Cons: N/A
Location: We were just passing through on a road trip and really needed rest. It was clean, reasonably priced and we were very pleased.
The breakfast was more than just the usual items, and the eating area was well attended, and very clean.
Comment from Hotel Management
Apr 28, 2017 by Front Office Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to let us know about your stay. I am so pleased to hear that everything from the room to our breakfast was exceptional. I will be sure to share your comments with my team! I hope that in your future travels we'll see you again. Thanks again for your time and feedback. Sincerely, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Excellent overall. The breakfast was particularly wonderful. Most hotels don't offer the variety that they had here.
Comment from Hotel Management
Apr 28, 2017 by Front Office Manager, Hotel Management
Dear Anonymous, Thanks for taking time to give us feedback on your stay. I'm pleased to hear you had a wonderful stay, and that you enjoyed our breakfast. We recently added our biscuits and gravy to the menu, and we're actually looking into adding even more items. We hope that in your future travels you'll stay with us again. Thanks again for your time! Sincerely, Front Office Manager