Ratings based on 282 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay with friendly staff

Posted Apr 27, 2018
Hotel is very nice with comfortable beds. I do recommend they work on the meals, breakfast items were on the cold side and they ran out of items early during the evening hospitality hours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected

Posted Apr 20, 2018
Surprised on how well the property was kept I would recommend highly. The staff very friendly.
Comment from Hotel Management
Apr 23, 2018 by Cameron, Hotel Management
Hey there, we are definitely proud of our Hotel's impressive curb appeal and equally excited to show off our beautiful guest suites alike. Similarly, I am glad to know you were greeted with open arms by our exceptional staff members. I hope you will stay with us again! Assistant General Manager Cameron McVann
5 out of 5
Recommended
for Families
by A verified traveler from Truth or Consequences

Family event

Posted Apr 12, 2018
Pros: We got a two bedroom suite, it was great to have my sister in her own room and bathroom. The kitchen was very accommodating.
Cons: beyond your control, Parking
Location: Our family event was not close by, however, the is a Walmart close by,
The room was excellent. The parking was a bit hectic, as my sister is special needs and the parking on the downward sloop which was the closed entrance to our room., was a bit of a challenge. The staff was very friendly and helpful. We enjoyed our stay and if in the future need accommodations in Las Cruces we will stay there.
Comment from Hotel Management
Apr 24, 2018 by Cameron, Hotel Management
Becky, Thank you for the 5 star rating! I too love our very large two bedroom suites. I appreciate the privacy provided with the partitioning of sleeping areas, as well as 2 separate restrooms for accompanying guests and/or families. Please visit us again! Assistant General Manager Cameron McVann
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
GOOD GREAT AREA EASY ACCESS NICE POOL AREA GOOD BREAKFAST FRIENDLY STAFF!!
Comment from Hotel Management
Apr 24, 2018 by Cameron, Hotel Management
Hi, Thanks for staying with us! I hope you enjoyed yourself so much that you will stay with us again next time you are in the area. Next time if permissible, stay during the week and enjoy an equally delicious dinner every Monday, Tuesday, and Wednesday 5:30pm-7:30pm. Assistant General Manager Cameron McVann
4 out of 5
Recommended
for Everyone
by A verified traveler

Could've been perfect

Posted Apr 4, 2018
Pros: Great breakfast, love the 2 bedroom suite. Decent location.
Cons: SERVICE! People were very nice, but no-one could find a light bulb because it was the weekend. Had a dark kitchen the whole stay.
Location: Right of the highway. Easy access to everything.
We had a 2 beedroom suite with kitchen. As advertised, it has a sofa with pullout bed. The sofa bed didn't have any linens on it, nor were there extra linens available in the suite. We had to call, and they were delivered the next day. The overhead kitchen light didn't work - the bulb was burned out. The desk clerk couldn't find another bulb and didn't know how to change it... so my husband had to climb up on a barstool to show her the bulb type. This wasn't an issue during the day, but made using the kitchen at night a problem. No one seemed overly concerned or apologetic about it. There was also a glass with a significant chip in it, which I left out with a note. The space is great for families and would've been perfect had we had linens for each of us and a kitchen that was fully functional.
Comment from Hotel Management
Apr 15, 2018 by Cameron, Hotel Management
Hello, and thanks for your review! I am pleased to hear that you were able to enjoy one of our spacious two bedroom suites! I do apologize for the array of challenges you faced during your stay, however. We certainly strive to deliver excellent service to all our guests, and I am sorry we dropped the ball this time. I hope you will give us another chance to show you this was an exception. Sincerely, Assistant General Manager Cameron McVann
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2018
Convenient location, scrupulously clean, accommodating staff, great breakfast!
Comment from Hotel Management
Apr 7, 2018 by Cameron, Hotel Management
Thank you very much for leaving us a candid review. We are very proud of our hotel and staff members alike! We hope to see you again! Assistant General Manager Cameron McVann
4 out of 5
by A verified traveler

Did someone say traffic?

Posted Feb 22, 2018 on Hotels
Right by the highway! You will hear the traffic all night long. There is a Peter Piper Pizza right next to the property. Breakfast was decent. Hotel was clean.
Comment from Hotel Management
Feb 22, 2018 by Cameron, Hotel Management
Oh no! I do apologize for the disturbances you endured during your stay. We appreciate your feedback and will use your comments to improve your stay next time you visit. Upon check in let us know your suite preferences, be it room location or room type we will certainly do our best to ensure these needs our met. Assistant General Manager Cameron Mcvann
5 out of 5
by A verified traveler

Posted Feb 20, 2018 on Hotels
Comment from Hotel Management
Feb 22, 2018 by Cameron, Hotel Management
Hey Adam, Thanks for leaving us a 5 star rating we loved serving you! Please come stay with us again next time you are in the area. Regards, Cameron McVann
5 out of 5
by A verified traveler

Stay too short

Posted Feb 20, 2018 on Hotels
Wish we could have stayed longer.
Comment from Hotel Management
Feb 22, 2018 by Cameron, Hotel Management
Hello, We too wish you could've stayed longer! Thanks for the great rating and fond wishes. We hope to see you soon! Assistant General Manager Cameron McVann
5 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Very nice, spacious suite well laid out. Nothing special about local area, and the on-off from the main road to frontage was a little confusing.
Comment from Hotel Management
Feb 22, 2018 by Cameron, Hotel Management
Thank you, we appreciate you taking the time to leave us a 5 out of 5 review. We hope to see you again! Assistant General Manager Cameron McVann