Ratings based on 199 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was very nice, quiet and well kept

Posted May 22, 2017
Pros: quiet, convenient
Cons: Maid should have changed the bedspread before we checked in. It had a small spot which looked like a drop of coffee.
Location: Location convenient
Room was very clean except there was a spot on the bedspread when we checked in.
Comment from Hotel Management
May 24, 2017 by Zach H., Hotel Management
Thank you for letting us know about your stay. I do apologize about the spot on your bedspread, I will be sure to address that with housekeeping. I am glad that overall you enjoyed your stay however. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Our new go-to!

Posted Apr 25, 2017
Loved this place and the size of our room. It was like a mini apartment. Seemed to be newly updated. Will definitely return. Hoping it continues to be affordable.
Comment from Hotel Management
Apr 27, 2017 by Zach, Hotel Management
I am so glad to hear that you enjoyed your stay with us! Our rooms are set up to be like a home away from home, and we are in the process of renovating all of our rooms and public spaces so we look like a brand new hotel! We look forward to seeing you again soon. -Zach Holcomb Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from CO

Disappointing

Posted Apr 18, 2017
This is our second stay at the property. The woman who checked us in (Kory???) seemed put off. No one ever sits at the front desk to greet guests and they arrive or depart. They sit in an office without windows behind the front desk. They have a camera to monitor the front desk. I am sure we got our desert/busy street facing room becasue we booked "3rd party". This hotel was not booked. Carpets are filthy and they are replacing furniture in the rooms that is way over do. Breakfast both mornings was decent. The pool was dirty. I had to ask for pool towels and was told someone would be out to vacuum. They never came. Staff must not like their jobs. They all seemed miserable.
Comment from Hotel Management
Apr 23, 2017 by Zach, Hotel Management
I am very sorry to hear about the problems you experienced during your stay. I assure you we do not assign rooms based on booking channels, all rooms are assigned based on preferences and availability. All carpets and furniture are being replaced as part of our renovation process. We appreciate you taking the time to let us know about your experienced so we can improve on our quality of service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua, Mexico

Very good hotel

Posted Apr 4, 2017
Clean, good breakfast, nice bedroom with amenities and very good space. Overall a good experiencie. Definitely will come back again. Thanks
Comment from Hotel Management
Apr 5, 2017 by AGM, Hotel Management
Thank you for taking the time to let us know about your stay with us! I am very glad you had a good experience. We look forward to seeing you again soon! -Zach Holcomb
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Kids loved it!

Posted Apr 1, 2017
We travel quite a bit as family and the 2 bedroom suite was a great find, and wonderful for the value
Comment from Hotel Management
Apr 3, 2017 by Zach H., Hotel Management
Thank you for the 5 star rating! Our two bedroom suites are a great option for families that are staying with us, so that there is room for everybody! Zach Holcomb Assistant General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Southern California

Great for families

Posted Mar 13, 2017
Pros: Having two room suites.
Cons: It would have been very helpful to have an elevator at both ends of the building. Also parking can be a problem if the hotel is full.
We were traveling with my older daughter and having two was great. I have stayed here before and will stay here again if I come through New Mexico.
Comment from Hotel Management
Mar 15, 2017 by Zach, Hotel Management
Thank you for letting us know how your stay went, I am glad to hear that the two bedroom suite met your expectations and that you had an excellent stay with us. We look forward to seeing you again on your next visit to Las Cruces. -Zach Holcomb Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay in Cruces

Posted Mar 8, 2017
The rooms are nice with comfortable beds and good linens. A comfortable breakfast room provides a homelike environment and a wide array of tasty breakfast options. The pool area is nicely designed and there is a lovely fire pit and barbecue area. The staff is friendly and helpful Conveniently located to the highway, but I really didn't hear any highway noise. I highly recommend this hotel if you are in Las Cruces.
Comment from Hotel Management
Mar 8, 2017 by agmlascruces@lodginghost.com, Hotel Management
Thank you very much for taking the time to let us know about your stay. We are very proud of our hotel and always strive to provide a home-away-from-home experience. Our breakfast, pool, fire pit/barbecues and location are all part of our on-going effort to give our guests the best possible experience during their stay. We appreciate you recommending us and look forward to seeing you again on your next trip to Las Cruces. -Zach Holcomb Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay for Work

Posted Feb 8, 2017
Hotel is very nice and clean. Good breakfast. I enjoyed the deep bathtub. Water pressure and temp was perfect. My only criticism would be that the water drained really slow leaving me standing in shin high water during my shower. Just the one little thing...
Comment from Hotel Management
Feb 10, 2017 by Zach, Hotel Management
I am very glad to hear that you enjoyed your stay with us, and that the shower had a good temp and pressure. I will have our maintenance teams check drains to ensure that they are all working properly to avoid that annoying problem! We hope to see you again soon.
5 out of 5
by Estela

Thumbs up for the Staybridge.

Posted Jan 30, 2017 on Hotels
My stay was extremely enjoyable. Our room was very comfortable, clean and accommodating to our children's needs. The front desk staff were very cordial, knowledgeable and helpful. Will definitely stay again.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to post a review of our hotel. All of our staff works very hard to give each and every guest a great experience, and I am glad we accomplished that with your stay. We hope to see you again soon! -Zach Holcomb Assistant General Manager
5 out of 5
by Manuel

Best Hotel in Las Cruces, NM

Posted Jan 30, 2017 on Hotels
Staff was very friendly and room comfortable. Great place to stay in Las Cruces and close to stores and the Mall.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to let us know how we are doing. I am very pleased to hear that the staff and accommodations were to your liking. We hope to see you again soon! -Zach Holcomb Assistant General Manager