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Very happy with the service. The rooms were clean and the staff were very helpful. However there needs to be more activities around the area for things to do to complete the holiday!
There is a limited number of sunbeds by the pool. People start reserving them early and quite often not use them until the afternoon when the sun reaches the area. Extremely unfair.
The relaxed atmosphere we attributed to the staff( reception to restaurant ) first rate, attentive and helpful. The hotel is handily placed for local facilities( beach etc). The rooftop pools and jacuzzi / cafe/bar were very nice. All round views from the rooftop were special.
Hotel is conveniently located in Las Palmas but needs upgrading. More information on local travel, tours and entertainment at reception helpful. Tea/ coffee maker and minibar should be included in rooms. Good for a short stay.
The hotel is convenient, I was able to go out and about easily- taxis and bus stops are all around and in walking distance. The receptionist speaks good English and he was very helpful and hospitable. Also the hotel offers a good breakfast for EUR 7 and it's worth it due to the wide variety of choices. ...
Loved our room overlooking beautiful sandy beach and falling asleep listening to the sound of waves outside . the only negative thing is the kids playground directly opposite the hotel , kids screaming well after midnight . Everything else was great
A great location, comfortable foyer and adequate rooftop facilities. The rooms are basic but clean with good bathroom facilities. The apartments are near a variety of restaurants, and the best part of the Las Canteras beach is at the end of the street.
After an initial very positive impression the stay was pretty ordinary. There's lots that the hotel should do that would not cost a lot but would change the impression from ordinary to luxury...which it wasn't. Pretty good choice for breakfast and terrace restaurant was a very pleasant experience ...
Staff was very friendly and attentive. We were unable to open our safe and it only took 2 minutes from a call to reception for a caretaker to come and fix the problem. Plentiful of various choices at breakfast and yet again staff always ensuring you had all that you wanted. Did not eat in either ...
the hotel is small & friendly situated in a great shopping area a few meters from the beach & bus station. It is surrounded by bars & cafes & is ideal for a short stay or business trip it is basic but clean/tidy with nice rooms
This is a 'what you see is what you get' Hotel - Its' 3* - but its'close to the Beach, Bars & Restaurants, very clean through-out, nice staff and the Continental Breakfast was more than expected. Free internet. Beds fine nice size room - small kitchen so you could make a drink and pop things into ...
Very nice hotel in good location. Staff all very friendly and helpful. Room really excellent - spacious and clean and the chance to make our own tea and coffee was very welcome. We thought it might be noisy as it was over the square but it is well sound insulated as the noise wasn't noticeable at ...
Needed a place to crash overnight. Room was clean, beds comfortable, bathroom clean. Being in the middle of the city next to an expressway, it was noisy but closing the window (early January, so not too hot outside) worked well. Lots of tile/marble/granite meant no allergen-harboring carpets, etc. ...
single room like a prison cell and bathroom too small to sit on loo. Double room fine but on floor 6 with frosted windows and not enough electric light to see to put on lipstick still a bit cell like. But staff were wonderful with excellent English and did all they could to be helpful. No other English ...
Very comfortable and breakfast is out of this world. Here goes: pancakes, maple syrup, fried eggs, bacon, tomato, sausage, orange juice, tea, coffee, juices, champagne, melon, toast, yogurt, museli, corn flakes, boiled eggs, jamon, cheese, croissants, pain au chocolate, dates, apricots, omelette, ...
The hotel is right next to the beach so close to restaurants, bars and a local supermarket. Staff were friendly and helpful. The beds were so comfy and rooms were spacious and clean. We was sad we had no balcony or view but it was a minor as we still had a great time :)
Lovely modern clean and comfortable rooms staff extremely friendly and helpful in a nice quiet street although close to beach and centre of Las Canteras Beach would stay there again great place for a relaxing holiday.
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