Ratings based on 135 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler


Posted Jun 30, 2017 on Hotels
Nothing worked the way it was supposed to. Not enough staff - terrible customer service. Very poor value for money.
3 out of 5
for Everyone
by A verified traveler from Boise

Suite type hotel near hwy and rail station.

Posted Oct 21, 2016
Beautiful marbled spacious hotel 30 minutes from downtown Madrid by train or auto. Very spacious suites with sitting room and marble flooring. Breakfast good and reasonable. Dinner less desirable and expensive. We had bad experience with someone in next moving furniture on marble floors in the middle of the night.
4 out of 5
by irene from Newton Abbot

Ckean hotel

Posted Jun 6, 2016 on Hotels
Clean hotel but couldn't supply us with an extra pillow so gave us a towel
4 out of 5
by Carla from New York

Great but loud

Posted May 23, 2016 on Hotels
Great place but we did not get to rest much due to loud noises from the outside either cleaning or repeating from the hotel
4 out of 5
by Nick

This traveler left a rating score only Posted Dec 3, 2015 on Hotels
5 out of 5
by David from Wisconsin

Posted Jul 13, 2015 on Hotels
Good Room comfort
3 out of 5
by Juan s from Mexico

Posted Jul 5, 2015 on Hotels
We were supossed to have room service and it was not. We couldnt get anything to eat at the hotel, not even in the restaurant. Just at some specific time
4 out of 5
for Families
by A verified traveler from Caracas

perfect for stays with family if driving

Posted Feb 2, 2015
very freindly and polite staff. The room is spacious and clean. You need to hjave a car though since the hotel is 20+ miles away from Madrid.
4 out of 5
by osvaldo from usa


Posted Nov 21, 2014 on Hotels
Perfect but rooms services shortly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2014 on Hotels