Ratings based on 25 Verified Reviews

3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Jan 9, 2015
Every single staff member was excellent. Very friendly, very helpful, I stayed here for 2 weeks and not once had a bad experience with any of the staff members.
5 out of 5
by Patrick from Leicestershire

A diamond if you can find it.

Posted Sep 11, 2012
Pros: Twice as much room as the average Camponile.
Cons: Finding it.
Location: It is extremely well hidden.
This is an excellent hotel with secure underground parking and friendly staff. The hotel is way above usual Camponile standards BUT it is ruined by being almost impossible to find. Why Camponile, with its massive resources has not sorted this problem out and why it allows ASDN internet access (I couldn't get my computer to work) when it has a very good wifi system available in France is beyond me. If you want to risk the search put "Las Rozas" into your sat/nav and select "Madrid". That will take you close enough to see the hotel but if you are the wrong side of the motorway you have another half hour of searching to find the entrance.
4 out of 5
Recommended
for Families
by A verified traveler from Istanbul, Turkey

Very attractive price

Posted Jun 9, 2010
The room was clean, and looking to the pine forest, with higway noise barely audible. The price was attractive, but it is not easy to find te ntrance through the highway; altough the hotel is located just next the main road, there is no direct access from the higway, the traveler have to enter the auxiliarry road first and then drive slowly to not miss the entrance; otherwise it takes a couple of kilometers to be able to return on the same spot. The hotel is not convinient for travelers without automobile.
4 out of 5
Recommended
by A verified traveler from Kriens, Switzerland

Decent hotel

Posted Apr 6, 2009
Decent hotel with good maintenance. People are helpful. A bit difficult to find. Hotel is far from city. Ok if you drive. Room is a bit small.
4 out of 5
Recommended
by A verified traveler from San Francisco Bay Area

Hotel

Posted Sep 7, 2008
Hotel staff helpful and room size comfortable for three
1 out of 5
by A verified traveler from London

Far cry from Madrid..Not impressed

Posted Aug 4, 2008
The hotel was relatively far from any kind of civilisation, to get a taxi to the outlet cost quite a bit of money. Then when we did decide to get the train were confronted with rocks, dry and unmaintained land, no clear indication of where the station was located. We had to walk very near the train tracks and pass a sewage area to get to the station. On the way back to the hotel in the evening we had to walk on the motorway because the route to the hotel had no lights so we could not see the path or anybody around us. The hotel did not have any room service; they did not keep track of where their iron was so we wore creased clothes for the time we were there; the room telephone did not work. The hotel food was fairly expensive considering where we were. The room was not hoovered for the four days we were there and the bed linen was not changed. The was a dead fly on the curtain nets when we arrived that could have been cleaned. On the other hand the staff were friendly and helpful. The hotel was rated as 3 star but we would say it was a 2 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien situado

Posted Jul 25, 2016
el hotel está muy bien, uno de los problemas es que a veces se escucha a los de al lado.
Comment from Hotel Management
Nov 1, 2016 by Subdireccion, Hotel Management
Gracias por su valoración; esperamos que tenga la ocasión de volver a alojarse en nuestro establecimiento, y no dude en informar a la recepción, en caso de cualquier molestia. Gracias y Saludos cordiales.
4 out of 5
Recommended
for Everyone
by A verified traveler from Galicia

cómodo y práctico

Posted May 25, 2016
Pros: todo fácil y sencillo
Con aparcamiento incluido. Todo muy práctico, agradable y sencillo.
Comment from Hotel Management
Jun 13, 2016 by Departamento de recepción, Hotel Management
Estimado Alberto. Gracias por su puntuación y valoración de nuestro establecimiento. Para nosotros el bienestar y la satisfacción de nuestros clientes son primordiales. Esperamos verle de nuevo muy pronto. Reciba un cordial saludo
5 out of 5
Recommended
for Everyone
by A verified traveler

Qualche km di troppo

Posted Feb 15, 2016
Che dire.. L'hotel eccellente sotto quasi tutti i punti di vista, ma le uniche due cose se vogliamo un po meno positive sono il cibo che purtroppo è tutto congelato (quindi meglio mangiare fuori )e la distanza dal centro,perché' servito bene da un treno ma una bella camminata per arrivarci in una strada secondaria di campo!
Comment from Hotel Management
Apr 4, 2016 by Ana, Hotel Management
Grazie per aver condiviso i tuoi commenti tramite Expedia.com. Si prega di notare che il nostro hotel è collegato con i mezzi pubblici nei seguenti modi: - Bus 622 o 629 dallo svincolo Moncloa e fermarsi alla porta dell'hotel. - In treno: Stazione "El Pinar" è a meno di 10 minuti a piedi dall'hotel al rave un percorso che è dietro l'hotel e si collega alla stazione ferroviaria; ma anche ha un altro accesso pedonale (c'è anche un autobus), Carrefour attraverso la rotatoria in direzione Leroy Merlin; E 'un po' di più (ho camminato sarà di 15 minuti), ma illuminato e di accesso asfaltata. Tuttavia, vorrei dire, per le altre persone a vedere le note, il che è del tutto auspicabile in qualsiasi momento, non ha paura; si tratta di una strada chiusa al traffico, in quanto davanti alla struttura più di 1.000 sedi e molti dipendenti vanno e vengono a piedi lungo la via più breve per risparmiare tempo. Abbiamo una cucina internazionale con uno chef; che prepara i piatti del nostro menu, quindi non è il cibo caldo qualcuno in un forno a microonde, infatti, sarebbe impossibile fare un tale servizio in un hotel di 120 camere. Tuttavia, ci piacerebbe ci tornerei e hanno la possibilità di cenare presso il nostro ristorante; e lo avrebbe invitato a visitare il "coraggio" della nostra cucina. Ci chiedono di dire la migliore alternativa possibile al loro necesidades.No Tuttavia, se non hanno offerto il servizio a tutti i nostri clienti meritano, mi scuso per l'inconveniente che abbiamo causato, e scusate il mio italiano. Grazie e cordiali saluti.
3 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Tranquilo, bonito y limpio, sólo le falta nevera

Posted Nov 2, 2015
Pros: La cama
Cons: Tener nevera y quitar o limpioar la moqueta que tiene alguna mancha
Location: La ubicación es buena, al lado de las rozas, con carrefour al lado y carretera de la coruña
Hotel tranquilo, cama comodísima con baño limpio. Estuvimos solo una noche, aunque ya habíamos estado previamente. Tiene parking para dejar el coche.
Comment from Hotel Management
Feb 27, 2016 by Dpto de recepción, Hotel Management
Estimada Isabel. Gracias por sus comentarios. La limpieza de las instalaciones y la comodidad de nuestros clientes para nosotros es muy importante. En referencia a la falta de nevera en la habitación, comentarle que en recepción ofrecemos a los clientes guardar cualquier medicamento o alimento especial que precise conservación. En la actualidad estamos llevando a cabo varias reformas y mejoras que incluyen el cambio de las moquetas más deterioradas. Agradecemos de nuevo su comentario, y esperamos verle pronto en nuestro establecimiento. Reciba un cordial saludo.