Ratings based on 211 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from manhattan ny

The food is very good

Posted Oct 6, 2017
This hotel is wonderful i love everything I will come back next year whit my grandson
Comment from Hotel Management
Oct 19, 2017 by Braulio Vásquez, Hotel Management
Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo, we are glad that you have enjoyed your visit with us. We hope to receive you soon in our little paradise. Sunny regards!
5 out of 5
by amaurys

Excellent

Posted Sep 5, 2017 on Hotels
Nice , clean , friendly , great service , the food was excelent , me and my family love this place , I'm sure we are come back soon
Comment from Hotel Management
Sep 26, 2017
Dear Guest, Thank you for let us know your impressions about your stay in our hotel, please receive a warm greeting from all the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Awesome amenities, food and activities!

Posted Sep 3, 2017
Pros: Everything! it was a lovely hotel.
Location: Location is wonderful, lots of nature to enjoy. The hotel will assist w/excursions.
We had a wonderful stay. Everything was as described on the website. The beach was beautiful, so clean and calm, it was very relaxing. Wish I was still there.
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Dear guest, In name of our managers and staff we want to thank you for your beautiful comments. We hope to receive you soon in our little paradise. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel all included next to beach

Posted Sep 3, 2017
Cuando llegamos bien, pero tienen un fallo y es con la caja fuerte que ay que pagarla aparte. Se supone que es todo incluido y aparte también pagar el internet para tenerlo en el hotel completo sino sólo se puede tener wifi en el lobi, y deberían ampliar el mini bar, porque solo ponen cervezas, refresco y agua. Después todo bien, espero tomen este comentario en cuenta.
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Estimado huésped. Muchas gracias por sus comentarios y sugerencias, estos son los que nos ayudan a mejorar para dar a nuestros visitantes la mejor de las atenciones. Gracias por habernos visitado, esperamos poder recibirle pronto en nuestro pequeño paraiso. Saludos cordiales,
5 out of 5
Recommended
for Everyone
by A verified traveler from dom rep

Posted Aug 29, 2017
Beautiful resort good food friendly staff. Would return amd recommend.... fghbvfvbbbbbcgggggggggggggggggggg ggggggggg gfggggggg vvhgggggggggg ggggggghggg
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Dear guest, Thank you for let us know that you had an amazing experience with us. Warms regards
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, WA

We had a wonderful and restful time at the Bahia.

Posted Aug 25, 2017
All we had was positive experience. Looking forward to return.
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Dear guest, Thank you for your beautiful comment. We hope to receive soon to thank you in person. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from nj

Great resort

Posted Aug 23, 2017
Very nice and family oriented. The staff is very friendly. 2 things that the resort should work is the internet service it completely SUCKS and resort should acknowledge if u are a repeating customer do something nice.
Comment from Hotel Management
Oct 2, 2017 by Braulio Vásquez, Hotel Management
Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We take the comments of our guests very seriously, for that reason we have sent it to our head directors. Thank very much!
4 out of 5
by Maria

Wonderful experience!

Posted Aug 23, 2017 on Hotels
Outstanding staff but hotel needs updating, more entertainment
Comment from Hotel Management
Sep 26, 2017
Thank you for your feedback, we appreciate your comments and we will give to our managers to take notes and improve. Thank you for appreciate the effort of our staff. We hope to receive you soon and our little paradise. Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beatiful beach

Posted Aug 23, 2017
The hotel is nice first date i was having ac problem at my room but they change my room and the other room was perfect
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Dear guest, Thank you for feedback, is for your comments that we can improve to give to our guests a great experience. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn ny

Great location good food

Posted Aug 22, 2017
I stay with my 3 children we love the food the people were so friendly the room was spacious and very clean, excellent for family vacations
Comment from Hotel Management
Sep 26, 2017 by Braulio Vásquez, Hotel Management
Dear Mrs. Joselin. Thank you very much for your beautiful comments, we will share it with our staff, they will love to know that their effort was appreciated and enjoyed for you and your family. We hope to receive you soon in our paradise. Regards.