Ratings based on 76 Verified Reviews

3.3 out of 5
48% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hungary

Nice pool

Posted Jan 24, 2018
Nice friendly staff. Well situated experience was overall good.
Comment from Hotel Management
Jan 24, 2018 by Direction, Hotel Management
thank you very much for your comment. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel close to shops, rest and the beach

Posted Jan 22, 2018
Pros: Close to beach, shops and restaurants
Cons: More Towels in the bathrooms
Location: Beach, Restaurants and Shops.
Very Good accommodation. Personal very attentive. Great Swimming Pool.
Comment from Hotel Management
Jan 22, 2018 by Philippe, Hotel Management
Dear Mr. Thank you very much for your comment. Hope to see you again. Best regards, Direction
4 out of 5
by A verified traveler

Posted Dec 29, 2017
Bathroom was not clean and there is no comforter. Pillow and sheets was so bad quality
Comment from Hotel Management
Jan 2, 2018 by PHILIPPE, Hotel Management
Dear Guest, Good morning and thank you for your comment. we will check your room and will speak with the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo

I was there to spend some time with my girlfriend

Posted Dec 12, 2017
I did not demand much from the hotel facilities, so I cannot comment on everything. The rooms were spotless, everything worked, they were cleaned when we returned in the evening, the furniture was in top condition and the staff was very nice. When I left, they presented me with a calendar as a gift, which was a sweet detail. For a very affordable, enjoyable stay, I recommend La Residencia del Paseo.
Comment from Hotel Management
Dec 12, 2017 by Philippe, Hotel Management
Thank you very much for your comment. Best regards, Direction
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach and shopping

Posted Mar 27, 2017
Pros: Location, gardens around the pool
Cons: Needs some facelift. Would be nice if the bar by the pool was open
Location: Close to beach, restaurants, shopping
Very quiet and pleasant, helpful staff. This was my second time I stayed there, good value overall.
Comment from Hotel Management
Mar 28, 2017 by philippe, Hotel Management
Thank you very much for your comment.
3 out of 5
by A verified traveler from New York, NY

Great location but full of bugs

Posted Feb 22, 2017
Pros: The location, having a kitchen and the friendly and helpful staff.
Cons: They need to fix the doorway entrance and the gaps around the windows to prevent bugs from entering in large numbers.
Location: Central to many bars, clubs and restaurants and the beach.
The hotel is well situated and the staff friendly and helpful. The facility in general was OK except...and this was a big problem...there were tons of these little moths, fleas and mosquitoes in my room and not just because of the nature of the environment the hotel is situated in. For some strange reason there are gaps above and below the windows of 2 to 3 inches and there is about an inch of space under the doorway entrance. This allows easy access for bugs to move into your room and they do. Everyday I was swatting them off the walls, ceiling and floors and furniture...not pleasant. And the cleaning lady was probably told to leave the door wide open when they clean your room...this allows them to enter as well. I gave the room comfort a rating of 1 because it's not pleasant being in a room invaded by moths and mosquitoes and fleas.
Comment from Hotel Management
Mar 1, 2017 by philippe, Hotel Management
Dear Mr. Thank you for your comment and so sorry for the problems with bugs.
2 out of 5
by A verified traveler from DR

Disappointing!

Posted Oct 31, 2016
Location: Las Terrenas is an awesome place, lots of wonderful beaches and food and cafes everywhere, it is great for pleople looking for a family vacation.
Spent hours in reception area (instead of enjoying my stay with my family) because they "could not find my reservation" -let alone my frustration and indignation-, even though I printed out my confirmation and handed it to them. I had to contact the travel agency MYSELF (they then contacted the hotel to sort it out) as the lady at the reception desk said "it was not their problem" and I had to sort it out myself. When I asked her name, in order to file a complaint she refused to give me her last name, she said: "I will reserve my last name". I had been to that hotel before and the installations in general were in better condition, the pool needs urgent attention and beds and all were not hotel quality. It is a shame to have spoiled such a beautiful weekend in such a beautiful place!
3 out of 5
by A verified traveler

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by residencia del Paseo, Hotel Management
Thank you very much for your comment.
3 out of 5
by A verified traveler

GREAT SPOT!!!

Posted Jan 16, 2016 on Hotels
It had too many mosquitoes...I bet they have it taken care of by the time you stay there though....it should be fixable.
Comment from Hotel Management
May 7, 2016 by residencia del Paseo, Hotel Management
thank you very much for your comment. We do two fumigacion per week. We are always aware of this situation , and the reception you can get to your room insecticide if you need it. We hope to see you again. Best regards.
3 out of 5
by victor

Posted Dec 29, 2015 on Hotels
Comment from Hotel Management
May 7, 2016 by residencia del Paseo, Hotel Management
Muchas gracias por su evaluacion