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Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 4126 out of 8983 reviews
5 - Excellent 46%
Rating 4 - Good. 2838 out of 8983 reviews
4 - Good 32%
Rating 3 - Okay. 1080 out of 8983 reviews
3 - Okay 12%
Rating 2 - Poor. 524 out of 8983 reviews
2 - Poor 6%
Rating 1 - Terrible. 415 out of 8983 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
The property was fine. But what I didn’t like was when the neighbors flushed their toilet our bathroom smelled like sewage. We had to keep a towel over the drain in the bathroom floor.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxed and comfortable and clean!
Stayed 3 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
We didn’t like that there wasn’t a fridge in the room or coffee maker. We loved the shuttle service to the Rodeo, and the staff were Great!
Stayed 3 nights in Dec 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms didn’t have hand cream or body wash.
Stayed 3 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay especially if you have to watch shows
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service
All is good.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved this hotel. It was extremely clean and smelled sooo good. Our check in and check out process was very easy. Our rooms were always cleaned to our standards and I would recommend to any and everyone I know.
Stayed 3 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room with everything you might need. Location in excellent and super convenient. Don’t have any complaints - except for the towels who everyday didn’t smell clean - not sure what happened there but all my daily towels had a bad smell.
Stayed 7 nights in Nov 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is actually a very gorgeous hotel, but my review is poor because of three reasons. (1)The mattress was too soft and I had to sleep on the floor. This is not a cheap motel, they should have higher quality mattresses such as Seally, Beauty Rest or Temperputic. (2)Around the parking building is rather confusing. Right after you exit from the self parking, you make a left turn, then there is a stop sign. But the view is blocked by the hotel sign. Unless you have a passenger in your vehicle, there is no way to check safely. (3) The parking building is designed poorly. The area t to insert the room key to open the gate is quite steep. If you completely stop and insert the card, even if you are driving an automatic car, you will go backward at least a little. If you use only a foot break to do it, it's very dangerous. You should always use the parking break in case you may have to step out of the car to insert the key. The stuffs, restaurants and others deserve much higher rate, but the safety and sleep comfortableness was very bad.
Stayed 5 nights in Nov 2021
Response from Matthew on Dec 7, 2021
Dear Miki, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about your experience during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They nickel and dime you for everything in the room even when you don’t use or eat the stuff.
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with partner
Smells bad
Stayed 4 nights in Nov 2021
Response from Matthew on Dec 7, 2021
Dear Jose Jafet Palacios, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about your experience during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice location, wonderful experience.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found nothing wrong, maybe a couple of coffee shops would be better
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room was nice and big. Great workout room. I usually don't spend a lot of time during my vacation at my hotel but I had no complaints. Everything was nice
Stayed 7 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Dolfins, the pool areas. Food a drinks are very expensive
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were terribly expensive
Stayed 6 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Might be back.
Stayed 6 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the strip, easy access to shopping and other casinos and entertainment.
Stayed 4 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near to all entertainment venue, just walking distant. Hotel has no micro wave oven, no fridge for guest
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the different dining. The pool was so cool
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked Stack and Blizz and the Dolphin and Big Cat shows & shopping
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 3 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenience to everything. Smoking allowed inside will keep us from returning here.
Stayed 1 night in Nov 2021

2/5 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We had black hair all over the bathroom and room, us 3 girls are blonde. There were stains in the tub and on our pillow cases. The Mirage is in a good location but definitely won’t be staying there again.
Stayed 2 nights in Nov 2021
Response from Matthew on Nov 30, 2021
Dear Kelli, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about the condition of your room and we sincerely apologize for your room not reflecting our standards for room cleanliness and preparedness. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the views inside the hotel and in the center of the strip to walk around
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
With the times as they are the resort fee is just too much! I had two rooms and would have been nice to not of had that expense.
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2021

1/5 Terrible

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location but too noisy chambermaids, the key locks is noisy each time to come in that made our dogs barks!
Stayed 4 nights in Nov 2021
Response from Matthew on Nov 30, 2021
Dear Arthur, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about your experience during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and the staff was great but the casino seemed to be a lot smokier that others we played at.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location of the room, facing the pool and the strip. Restant "The Stll" bartender made a great "old -fashioned" and provided great service.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed 2 nights at Mirage, I noticed their staff are very friendly very helpful, our room is clean and neat, short walk from parking to registration. I will be staying there again.
Stayed 2 nights in Nov 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness and great service
Stayed 5 nights in Nov 2021

3/5 Okay

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prices too expensive. We already payed to be there and you would think at least the stuff in the room would be complimentary. It was so overpriced.
Stayed 5 nights in Nov 2021
Response from Matthew on Nov 30, 2021
Dear Justina Maria, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about the impressions your gained during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
First time at mirage. It could use some upgrading. I’m glad we were in the Stay Well floor. It was amazing. I think I would be disappointed if we were on a regular floor. Happy with the stay well room
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomw! Will stay again
Stayed 5 nights in Nov 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Upon arrival I was told that the room I reserved weeks ago was overbooked?? Was given a room with a considerably smaller bathroom. Not happy, 2 people couldn't fit comfortably
Stayed 3 nights in Nov 2021
Response from Matthew on Nov 30, 2021
Dear Darnell, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about your experience during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Key Cards being used to access property amenities
Stayed 1 night in Nov 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The electrical outlets for the computer (USB outlets at the desk) didn’t work, and the lighted mirror in the bathroom didn’t work. The desk reduced fees for this... bathrooms are really cramped for two people. For four people it would be chaos. Staff in the restaurants were friendly and helpful.
Stayed 4 nights in Nov 2021
Response from Matthew on Nov 30, 2021
Dear Kevin N, Thank you for taking the time to review your stay with The Mirage. We are saddened to learn about the impressions you gained during your stay and we value your feedback. We appreciate the chance to have hosted your visit and we look forward to improving your impressions of our resort in the future.

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and excellent service!!
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient location.
Stayed 4 nights in Nov 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness
No good room smell, room and common areas carpets need to be clean. Last night cant sleep because bed was itching, going to the dr tomorrow due a rash on my back, tummy and lower body. So disappointed.
Stayed 4 nights in Nov 2021