Ratings based on 2,257 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Very disappointed about this hotel, never again!

Posted Jul 30, 2016
Pros: Nothing
Cons: Everything
I was very disapppointed in this hotel, I would never stay there again, I would like a refund...here are the reasons why: 1) Expedia said it was 2 miles from the Las vegas Strip, and it was actually 11-12 miles away 2) The first night I almost suffocated from the AC not working, the deluxe suite has not AC in the bedroom, so I couldn't even sleep, it was 115 degrees outside 3) I called the front desk 7 times, and everytime it asked me to leave a voicemail 4) the staff there was very unpleasant and I was disappointed in the customer service 5) The TV remote didn't work, on top of everything else 6) the drain in the shower didn't work, so the water was blocked 7) On top of it all, housekeeping knocked on my door at 10:45 am, when I requested to check out at 12 Never staying there again
1 out of 5
by A verified traveler

An extremely uncomfortable experience

Posted Jul 26, 2016
1) the surrounding area & in the pool area had drug dealers & prostitutes soliciting I felt in danger for myself and my children 2) my room had bugs 3) on a daily basis individuals who appeared to be homeless and on a chemical substance were roaming the property 4) the swimming pool had a thick layer of greasy dirt around the entire thing where people had even carved grafitti into it. 5) my teenage son was approached by several people offering him drugs 6) I witnessed a truck driver hire a prostitute in the parking lot outside out room, as well as four "junkies" hop the pool fence and bathe in the pool
2 out of 5
by A verified traveler

never again

Posted Jul 23, 2016
We were on tight schedule so we couldn't leave without messing up whole trip! Room stank, we had to call for maid service and clean towels, beds were NEVER made up in a whole week's stay!
Comment from Hotel Management
Jul 27, 2016 by Jamie - Digital QA, Hotel Management
We apologize for your experience. We will work harder to keep our rooms clean. We are hoping for another opportunity in short future.
3 out of 5
by A verified traveler from Georgia

Posted Jul 21, 2016
Pros: Great food at all veniues
Cons: Offer assistance to room on check in
Did not have handicap acessable room requested. Room far from main casino and dinning
Comment from Hotel Management
Jul 21, 2016 by Jamie - Digital QA, Hotel Management
Thank you for your stay here in Arizona Charlie's. We apologize for the inconvenience you experienced. We will work harder to assist our guests more accurately. We will be hoping to see you again.
3 out of 5
by A verified traveler from Arizona

Typical Las Vegas local casino with hotel

Posted Jul 20, 2016
Pros: Location is convenient for local businesses. Good covered parking lot.
Cons: Décor needs upgrading
Location: Usual casino tables in house.
Very slow check in due to Chinese tour group operator checking in a long list of guests with some difficulty.
Comment from Hotel Management
Jul 20, 2016 by Jamie - Digital QA, Hotel Management
We are glad that our location was convenient for you. We will work harder to assist our guests in timely manner. We will be hoping for your next visit.
1 out of 5
by A verified traveler

Scam. Stay away !

Posted Jul 16, 2016
I had booked 4 nights here in July 2016. They cancelled my reservation without informing me !
Comment from Hotel Management
Aug 3, 2016 by Jamie - Digital QA, Hotel Management
We apologize for the inconvenience you experienced. We will definitely work harder to assist our guest more accurately. We are hoping for another opportunity in short future.
5 out of 5
by A verified traveler from c. CA.

Good hotel for price. Away from strip.

Posted Jul 15, 2016
I have stayed at this hotel few times. This is first time hotel rooms was sold out on my arrival date. They put me smoking room instead of non smoking room. Bed was very good. The shower was clean and outside was good. Except TV is very old analog Tv and no channel was working.
Comment from Hotel Management
Jul 15, 2016 by Jamie - Digital QA, Hotel Management
We apologize for your experience during check in. We are glad that you had comfortable stay. We will be hoping to see you again.
5 out of 5
by A verified traveler

Muy Bueno accessible y. Comodo

Posted Jul 13, 2016
Estuve. Desde. El. Viernes pasado en Las Vegas . Hasta. Hoy. Q. Regrese. A. Nueva York Julio 13 2016 exelente me gusto
3 out of 5
by A verified traveler

Posted Jul 2, 2016
Can't get better for the price... Nice we realy like it!!
Comment from Hotel Management
Jul 6, 2016 by Jamie - Digital QA, Hotel Management
Thank you for staying here in Arizona Charlie's. We are glad that you had nice experience. We will see you again soon.
2 out of 5
by A verified traveler from nevada

beware of prostitutes and gangsters

Posted Jul 2, 2016
room was gross...air conditioner made more noise than it did producing cool air... almost wss assaulted by gangsters when i walked to 7/11