Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from S

Had everything we needed within a couple miles.

Posted Aug 15, 2016
The hotel staff were so nice & very helpful. I'd definitely return to stay longer.
5 out of 5
by A verified traveler

No tengo quejas.....

Posted Aug 13, 2016
Mi experiencia agradable, no dudo regresar en mi sguiente viaje.
1 out of 5
by A verified traveler

Only good for storing your suitcase

Posted Aug 8, 2016
On arrival the toilet was clogged and toilet not clean. Went to the front desk and they said someone will be right up. Hour later called the front desk who again repeated "someone will be right up". Then another hour.... Story goes on like this. No one ever showed up. My wife and I had to go al the way to the lobby to use the restroom. I will never stay here again.
Comment from Hotel Management
Aug 10, 2016 by Jamie - Digital QA, Hotel Management
We apologize for your experience. We will work harder to assist our guest with timely manner. We are hoping to see you again.
3 out of 5
by A verified traveler

Posted Jul 29, 2016
AC in our room didn't cool very well and the phone in the room was dead. With the temps in Vegas being 115 the room was no comfortable. To.
Comment from Hotel Management
Jul 29, 2016 by Jamie - Digital QA, Hotel Management
We apologize for the inconvenience you experienced. We will work hard to fix the issues you had within your stay. We will be hoping to see you again.
3 out of 5
by A verified traveler

Lower end but great price!

Posted Jul 15, 2016
Pros: No resort fee!
Cons: Update rooms
Location: Next to autpo repair convenient for me.
No resort fee so you pay what they advertise. Easy check in! Bed was uncomfortable. Old but functional fixtures. Great price.
Comment from Hotel Management
Jul 15, 2016 by Jamie - Digital QA, Hotel Management
We are glad that your stay was convenient for you. We definitely will update our rooms soon. We will be hoping to see you again in short future.
2 out of 5
by A verified traveler

Posted Jul 13, 2016
If you enjoy staying way of the strip, then this place is exactly that. Old, run down, room smelled terrible...
Comment from Hotel Management
Jul 21, 2016 by Jamie - Digital QA, Hotel Management
Thank you for choosing Arizona Charlie's. We apologize for the inconvenience you experienced within your stay. We are going to have renovation soon, hope we see you again.
1 out of 5
by A verified traveler

very dissatisfied customer

Posted Jul 7, 2016
My guest literally slept on the floor. I'm highly dissatisfied. this was both expedia's fault for not telling me and the hotel for not being able to accommodate us properly.
Comment from Hotel Management
Aug 3, 2016 by Jamie - Digital QA, Hotel Management
We apologize for the inconvenience you and your guest experienced. We will work hard to fix this type of issue. We are hoping to see you again.
4 out of 5
by A verified traveler from virginia beach va

Close to where I needed to be.

Posted Jun 27, 2016
Okay place to stay. Casino very smoky. Check in/out in casino.
Comment from Hotel Management
Jun 29, 2016 by Jamie - Digital QA, Hotel Management
We are glad that you enjoyed our location. We will be hoping for your next visit in short future.
5 out of 5
by A verified traveler

Posted Jun 26, 2016
Si quieres descansar, los cuartos son confortables y tranquilos
2 out of 5
by A verified traveler from Albuquerque, NM

Bad Experience

Posted Jun 25, 2016
I was in Vegas for the first time with my boyfriend and best friend. The hotel didn't seem to have a ventilation system because as soon as you walk inside (you have to enter through the casino) the stale smoke is thick and heavy. I couldn't find the elevator to get up to the hotel rooms so I asked a security personnel inside the building and he accused me of being a hooker! I was asked why I "couldn't just call him" and if I knew his room number. When we did find our room, the first thing we did was open the window because it smelled like someone tried to use a flowery lysol to cover up the funky smell. To reach the very small pool, you of course have to walk through the entire very unpleasant casino. Even though it caters to an older local crowd, I was still woken up around 4am from loud noisy patrons below my window (the gamblers being bussed back to their respective homes). I really enjoyed Vegas, but next time I'll put up more money and stay on the strip since it's jlust as noisy and I would probably have a better experience.