Ratings based on 1,010 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Feb 10, 2016
Cons: smoke free
You get what you pay for. (not much) would not stay there in the future.
1 out of 5
by A verified traveler

From The Start It was A Disappointed

Posted Feb 8, 2016
Pros: The Rooms were Clean.
Cons: EveryThing
At check-in I asked if the room had a refrigerator. She said all the rooms had them. Has soon as I enter the room I looked for it and it was no were to be found. And I had to get to a meeting. When I got back it was late and all I wanted to do sleep however all I could heard was people on the floor above and the wall were paper thin and my neighbors were loud. What a disappointment.
2 out of 5
by A verified traveler

Ikke et sted jeg besøger igen....

Posted Jan 26, 2016
Pros: Intet....
Cons: Alt....
Location: Det er total dødt område, der er intet andet end en Walmart tæt på.
Stedet var nedslidt og gammelt, lugtede af cigaretrøg fra 70'erne og havde ikke set en renovering siden samme årti. Wi-fi kostede $11,99 per døgn, hvilket er en joke i det 21. århundrede og kunne kun bruges på ens værelse og ikke engang på hele hotellet. I det store hele bestemt ikke et sted jeg vil anbefale til nogen der vil nyde et hotel-ophold, hverken til forretningsrejse eller privat.
4 out of 5
by A verified traveler from texas

Posted Jan 26, 2016
I pd 300.00 for upgrade it was,terrible no hot water . Carol hotel staff was,wonderful they double and triple charged still trying to get my deposit back. I call staff was,rude. I go there once a month worse experience ever won't go back! Thanks carol you were wonderful front desk carol.
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
We are sorry we didn't meet your expectations during your stay. We value our repeat guests, so it disappoints us to hear that we let you down during your last visit. We sincerely apologize and want to assure you that we hold high standards for the helpfulness and friendliness of our staff as well as the quality of our rooms. As a repeat guest, we hope you reconsider and give us another opportunity to better serve you in the future.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2016
Enjoyed my stay. Great price! Friendly and courteous staff.
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
We are glad your enjoyed your stay and look forward to seeing you in the future!
2 out of 5
by A verified traveler from Ontario, Canada

A smokers haven

Posted Jan 14, 2016
Pros: Once you got onto the non-smoking floor, the room had a comfortable bed and was spacious. Decore was outdated, but it was functional.
Cons: Simply filtering the smoky air on the main floor for those that enjoy breathing would dramatically improve this hotel. Secondarily, update the rooms
Location: The location is a mile east from any good restaurants and about three miles from the convention center and Las Vegas Blvd. Not much to do close by.
If you like to smoke, this is the ideal place for you. Why waste money buying your own? The lobby area is so thick with cigarette smoke, that you will get a nicotine high just walking through. If you are not a smoker, time your check-in for when the line is short, or you may become nauseated and sick from the smoke. The price of breakfast and lunch is a throwback to the old Las Vegas, where they subsidized food to keep you gambling. As a non-smoker, I could not take advantage though, for my health's sake. They have non-smoking floors, but your clothes stink like a smoker just walking through the main floor to the elevator even though it was only 50 feet to the elevator area from the side door.
Comment from Hotel Management
Jan 29, 2016 by Natalie- Digital QA, Hotel Management
Steve, we are sorry that we didn't quite meet your expectations. We are sorry for any inconvenience you experienced in the casino floor due to the smoke. We can assure you that we do have an air filtration system in the casino floor as well as a non-smoking section. We hope this makes your next stay more pleasurable!
5 out of 5
Recommended
for Couples
by A verified traveler

Center of everything

Posted Dec 12, 2015
Pros: Location, easy to check in and check out.
Easy to find, great location, seemsed like 10 minutes from everything!
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
We are glad to hear that you found our location and check-in/check-out services to be convenient during your stay! We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Arizona Charlie's was a good choice

Posted Dec 2, 2015
Pros: I liked the Sourdough Cafe. Prices were reasonable and service was great.
Cons: Maybe a little quicker machine service in the slots area.
Location: Close to shopping and attractions. Good central location. Also was close to relatives for visiting.
Excellent service. Convenient location. Very good coffee shop. Had a good time
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
Thank you for your fantastic review! We are glad you found our location ideal during your stay. Our excellent staff strives to give every guest a memorable experience, so we are thrilled to hear that they were able to do that for you! We look forward to your next stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from az charlies decatur

Very comfy clean very nice maid service

Posted Dec 1, 2015
It was very nice clean place close to family house I'll reserve next time hope the pice goes down
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
Deloris, we are glad to hear you enjoyed your stay! We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley, CA

Klondike tower

Posted Nov 30, 2015
Pros: It had a non-smoking gambling area.
Cons: Nothing.
Location: I really don't do much in Vegas. I go there to visit my son so I really didn't pay attention to what was near the hotel.
I upgraded to the Klondike Tower. The room was nicely appointed, bed was very comfortable with terrific pillows (which I always have a problem with) and it was a non-smoking room on a non-smoking floor! Wonderful!
Comment from Hotel Management
Jan 28, 2016 by Natalie- Digital QA, Hotel Management
Kerry, we are glad we could give you an excellent stay during your trip to visit your son! We are thrilled to hear that you enjoyed your room, especially that fantastic pillows we have in our rooms! We look forward to seeing you again!