Property entrance

Reviews of Lexi Las Vegas

3 out of 5
Lexi Las Vegas
1501 W Sahara Ave, Las Vegas, NV

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 8 out of 33 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel good price. Staff was nice and will return.
Stayed 1 night in Apr 2024
Response from Edwin G. on Apr 18, 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay with us and found our staff friendly. We look forward to welcoming you back on your next visit!

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed in a one night stay. Nice location, good staff
Stayed 1 night in Apr 2024
Response from Edwin G. on Apr 18, 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay with us and found our staff friendly. We look forward to welcoming you back on your next visit!

10/10 Excellent

lizette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay if you just want to sleep and explore vegas. Room was clean and met my needs. Would stay again.
Stayed 2 nights in Mar 2024
Response from Edwin G. on Apr 6, 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our place to be a suitable spot for your stay in Vegas. Ensuring cleanliness and meeting our guests' needs are always our top priorities. We're delighted to hear that you would choose to stay with us again in the future. Should you return to Vegas, we'd be more than happy to welcome you back for another comfortable stay. Safe travels, and we hope to see you again soon!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Edwin G. on Apr 6, 2024
Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to see that you had a positive overall experience during your stay. If there are any specific areas in which we can improve and earn that extra star in the future, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing us for your stay.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
The outside looked a little run down and the elevator scared me but made me laugh. The room was clean and honestly, judging from the outside, I was surprised at how nice and clean the room was. Guy at the desk when checking in was friendly and answered all my questions. I didn’t stay on the 4th floor where it’s cannabis friendly but that’ll be for the next stay. 😊 Overall a nice experience.
Stayed 1 night in Mar 2024
Response from Edwin G. on Apr 6, 2024
Thank you for sharing your experience with us. We appreciate your valuable feedback and are pleased to hear that you found our room clean and comfortable. It's encouraging to know that our staff provided friendly and helpful service during your check-in process. We take note of your observations regarding the exterior appearance and the elevator, and we are committed to continuously improving all aspects of our property to ensure a positive guest experience.Your consideration of staying on our cannabis-friendly floor during your next visit is greatly appreciated. Should you choose to do so, we will ensure your stay is comfortable and enjoyable.If there are any specific areas you believe require attention before your next stay, please do not hesitate to share them with us. Your satisfaction is our top priority, and we are here to address any concerns you may have.Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant experience in the future.

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Edwin G. on Apr 6, 2024
Thank you very much for taking the time to rate your experience with us. We are thrilled to see that you had a fantastic stay! Your perfect rating means a lot to us and serves as a testament to our commitment to providing exceptional service and accommodations. Should your travels bring you back our way, we would be honored to host you again. Thank you for choosing us, and we look forward to welcoming you back in the future!

2/10 Terrible

Shannae

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I booked a classic double queen room but they dont actually have queen sized beds. Theyre full size. Beds only had sheets on them. Bathroom door wouldnt close. Showers only have half a door. Sink wouldnt drain. They had to move us to a different room but didnt accommodate us any other way. We saw like 5 other people the entire stay. Club was dead and they never hosted any pool parties. Its far from the strip and nothing to do or eat nearby. Also, the freeway is extremely loud and walls are paper thin. Dont waste your time or money.
Response from Edwin G. on Apr 6, 2024
Thank you for sharing your experience with us. We value all feedback from our guests and use it to continuously improve our services. We apologize for any inconveniences you may have encountered during your stay. Please know that your comments will be shared with our team for further review and consideration. We appreciate your patronage and hope to have the opportunity to better serve you in the future.

4/10 Poor

Min

Business traveler
Disliked: Property conditions & facilities
They charge you extra money for facility service that customer don’t need it.
Stayed 1 night in Feb 2024
Response from Edwin G. on Apr 6, 2024
Thank you for your feedback. We apologize for any confusion regarding our hotel service fee. We strive to be transparent about all charges before booking to ensure our guests are fully informed. The 25/night service fee covers essential amenities such as self-parking, internet access, gym access, pool access, as well as complimentary offerings like two bottles of water per day and morning coffee.We understand that not all guests may utilize every amenity included in the service fee, but we aim to provide a comprehensive package to enhance the overall experience for our guests. However, we appreciate your feedback and will take it into consideration as we continually review and adjust our offerings to best meet the needs of our guests.If there are any specific concerns or if you have further questions about our service fee, please don't hesitate to reach out to our guest services team. Your satisfaction is important to us, and we are here to address any issues you may have. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Edwin G. on Apr 6, 2024
Thank you very much for taking the time to rate your experience with us. We are thrilled to see that you had a fantastic stay! Your perfect rating means a lot to us and serves as a testament to our commitment to providing exceptional service and accommodations. Should your travels bring you back our way, we would be honored to host you again. Thank you for choosing us, and we look forward to welcoming you back in the future!

2/10 Terrible

Ping

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a convenient location. Nothing available in the rooms. No bar soap holder, no cups, no coffee , it was strange
Stayed 2 nights in Jan 2024
Response from Edwin G. on Feb 14, 2024
Hi Ping, Thank you for providing us with your feedback. We’re disappointed to hear that your stay didn’t meet your expectations. We hope you give us another chance soon, so we can offer a more positive experience. Please feel free to contact us directly.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2023
Response from Edwin G. on Feb 14, 2024
Hi Matt, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

2/10 Terrible

maureen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The worst stayed ever in Vegas my husband went on a last minute trip to bring in the new years so lex was the closest hotel and with availability or first night no hot water it was reported and was told the the boiler been turned off and on in the middle of the night the toilet was overflowing from because of some backup and flooding that was happening two rooms from us next day the one of the lights was blinking really bad like it wanted to blow out on New Year’s Eve night time to get ready and hot water was off again got reported and was told they waiting for maintenance so we went out without showing it was so awful!! new years day time to check out and hot water was off again was told they will switch our room so we can go take a shower this was a huge inconvenience for us and fustrated!! Lex I love the painting in your rooms but we can never give you our support again get your hotel up to-date
Stayed 2 nights in Dec 2023
Response from Edwin G. on Jan 28, 2024
Hi Maureen, thank you for letting us know about about the boiler issue. On behalf of our team, we apologize for any inconvenience caused during your recent experience/stay at The Lexi Las Vegas. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for our guests in the future. If you wish to let us know about anything else, please reach out to us directly. Thank you for bringing this to our attention.

2/10 Terrible

Robin

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Jan 2024
Response from Edwin G. on Jan 22, 2024
Hi Robin we’re sorry to hear that your experience at The Lexi Las Vegas was not what you expected. We’d love to hear more about how we can improve. Please send us an email directly.

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Edwin G. on Jan 16, 2024
Hi Frank, Thank you for sharing your experience at The Lexi Las Vegas! We are pleased to hear our hotel was to your liking and look forward to welcoming you back again soon.

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The marketing vs reality are not even close. It’s a dark, dank hotel that someone is trying to revive and not close to reviving. The room had an electrical problem, flickering ceiling lights. The replacement room had the same problems. Electrical issues…how are they licensed?
Stayed 3 nights in Jan 2024
Response from Edwin G. on Jan 16, 2024
Hi David, thank you for letting us know about about the lights issue. On behalf of our team, we apologize for any inconvenience caused during your recent experience/stay at The Lexi Las Vegas. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for our guests in the future. If you wish to let us know about anything else, please contact us directly. Thank you for bringing this to our attention.

6/10 Okay

Jose

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Edwin G. on Jan 16, 2024
Hi Jose, we’re sorry to hear that your experience at The Lexi Las Vegas was not what you expected. We’d love to hear more about how we can improve. Please contact us directly.

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Edwin G. on Jan 16, 2024
Hi Maxwell, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

10/10 Excellent

JASMINE

Liked: Cleanliness, staff & service, property conditions & facilities
This place was cute and clean, the elevators may try to chew on you so beware. But other than that, I would stay here again.
Stayed 1 night in Dec 2023
Response from Edwin G. on Jan 8, 2024
Hi Jasmine, Thank you for sharing your experience at [property name]! We are pleased to hear our Hotel was to your liking and look forward to welcoming you back again soon.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Edwin G. on Dec 30, 2023
Hi Jessica, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

10/10 Excellent

Levon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Lexi Las Vegas Hotel, and it was truly a delightful experience from start to finish. Tucked away just a stone's throw from the bustling Las Vegas Boulevard, this boutique hotel is a hidden gem that exceeded all my expectations. From the moment I entered the stylish lobby, I was greeted by the warm and friendly staff. The check-in process was seamless, and the attention to detail was evident throughout the entire property. The interior design is chic and modern, reflecting a sophisticated yet inviting atmosphere. The room I stayed in was nothing short of luxurious. Impeccably clean, tastefully decorated, and equipped with all the amenities one could need for a comfortable stay. The plush bedding and attention to comfort made it a haven to return to after a day exploring the lively streets of Las Vegas. One of the standout features of Lexi Las Vegas Hotel is its proximity to the Strip. While it's not right on Las Vegas Boulevard, the short walk was actually a welcome respite from the hustle and bustle. It allowed me to enjoy the best of both worlds – the excitement of the Strip and the tranquility of a more secluded retreat.
Stayed 2 nights in Dec 2023
Response from Edwin G. on Dec 30, 2023
Hi Levon, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

6/10 Okay

Korey, Missouri City

Traveled with partner
Liked: Cleanliness
The property was updated recently as some of the paint was still not finished. The elevator numbers were incorrect and confusing to find your floor. The television was cast only and shower function was opposite of hot and cold.
Stayed 1 night in Dec 2023
Response from Edwin G. on Dec 30, 2023
Hi Korey, we appreciate your honest review! We're happy to hear that everything was great during your recent stay at The Lexi Las Vegas. We'll be sure to take your feedback into consideration and discuss it with our team.

10/10 Excellent

Visay

Stayed 2 nights in Dec 2023
Response from Edwin G. on Dec 30, 2023
Hi Visay, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

8/10 Good

Amir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the 4th floor. It was very clean and the floor itself was very quiet. The yung lady who checked me in was very personable and friendly. She was also on staff the nxt morn upon checking out. I would go bck witout hesitation.
Stayed 1 night in Dec 2023
Response from Edwin G. on Dec 16, 2023
Hi Amir, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WWWY weekend
Checked in Friday and noticed how clean and new the rooms were. Mini Fridge was retro and perfect for keeping our drinks. The pool was clean and water felt amazing, great bar tender and even better drinks. The place has an awesome vibe, next time well stay in the 420 rooms but 10/10 for my fiance and i.
Stayed 3 nights in Oct 2023
Response from Edwin G. on Dec 14, 2023
Hi Ramon, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!

2/10 Terrible

Serina

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Edwin G. on Feb 14, 2024
Hi Serina, Thank you for providing us with your feedback. We’re disappointed to hear that your stay didn’t meet your expectations. We hope you give us another chance soon, so we can offer a more positive experience. Please feel free to contact us directly.

6/10 Okay

Tileka

Traveled with group
Disliked: Staff & service, amenities
I expected the property to be more updated as it is advertised as being newly renovated. The tables in the lobby were mismatched and appeared to be old. The room and hallway on the 3rd had a bad odor and the ceiling light near my door flickered during my entire stay. The AC unit did not blow out cold air and it was set at 65 but was still muggy and warm in the room. The front desk clerk conveyed that they did not have extra pillows to provide and face towels were not placed in our room after cleaning and we had to ask for them. The only holiday decor were poinsettias plants with curly sticks sticking out of them. I would definitely not frequent the hotel again.
Stayed 2 nights in Dec 2023
Response from Edwin G. on Dec 14, 2023
Hi Tileka, Thank you for providing us with your feedback. We’re disappointed to hear that your stay didn’t meet your expectations. We hope you give us another chance soon, so we can offer a more positive experience. Please feel free to contact us directly directly.

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Feb 2024
Response from Edwin G. on Feb 21, 2024
Dear Maria,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be enjoyable. Your comments are important to us as we're always seeking ways to enhance our services and guest experiences. If there are any specific areas where you feel we could improve your stay, please don't hesitate to reach out directly. We look forward to the opportunity to welcome you back in the future and provide you with an even better experience, ensuring that your stay exceeds expectations.

2/10 Terrible

AGUSTIN

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No hay agua caliente ni teléfono
Es la peor experiencia que he tenido en Las Vegas; el cierto no tenía luz y me cambiaron a otro, que no tenía agua caliente. Los cuartos no tienen teléfono y nadie hace nada por ayudarte: la verdad jamás me había pasado algo así en Las Vegas. NO RESERVEN este hotel por favor, no tiren su dinero, aparte que te cobran el impuesto de más de 30 dólares.
Stayed 1 night in Dec 2023
Response from Edwin G. on Jan 8, 2024
Hola Agustin,Gracias por brindarnos tus comentarios. Lamentamos saber que tu estancia no cumplió con tus expectativas. Esperamos que nos des otra oportunidad pronto para ofrecerte una experiencia más positiva. No dudes en ponerte en contacto con nosotros directamente.