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Reviews of Baymont by Wyndham Las Vegas South Strip

2.5 out of 5
Baymont by Wyndham Las Vegas South Strip
55 E Robindale Road, Las Vegas, NV

Reviews

6.2
Rating 10 - Excellent. 258 out of 1126 reviews" "
Rating 8 - Good. 229 out of 1126 reviews" "
Rating 6 - Okay. 205 out of 1126 reviews" "
Rating 4 - Poor. 213 out of 1126 reviews" "
Rating 2 - Terrible. 221 out of 1126 reviews" "

5.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Glen

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Jkarim on Apr 24, 2024
Hello Glen, Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and had a safe trip home. Best Regards,Baymont Management

4/10 Poor

Rey, Grand Terrace

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room said smoke free but it smell very strong..they change the room but still smell but its better than the first one..
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 14, 2024
Dear Rey, I am sorry to hear you were unhappy with your room. I am glad we were able to relocate you. I hope you enjoyed Las Vegas & had a safe trip home. Best Regards, Baymont Management

4/10 Poor

Max

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty. Sat on side of the bed upon arrival and the bed flipped off the frame. Super friendly staff though and 1 block from airport rental car drop off. Very convenient for early morning departure.
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 11, 2024
Dear Max,Thank you for taking the time to rate us and for your feedback. I happy you enjoyed our friendly staff and great location. Stay tuned for our full renovation coming soon. We hope you will visit again. Best Regards,Baymont Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 11, 2024
Dear Daniel,Thank you for you 10/10 rating! :)I am so happy you enjoyed your stay with us and hope to see you again soon. Best Regards,Baymont Management

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice greeting and check in.
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 5, 2024
Thank you, Keith for your 5 star review. I hope you will visit us again soon!Best Regards,Baymont Management

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Lots of food and shopping near by.
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 5, 2024
Thank you, Ryan for your 5 star review!I hope you will visit us again. Best Regards,Baymont Management

10/10 Excellent

Andre

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delivered what promised
Stayed 1 night in Apr 2024
Response from Jkarim on Apr 5, 2024
Hi Andre,Thank you for your 5 star rating! I am happy you enjoyed your stay with us. I hope you will visit us again. Best Regards,Baymont Management

2/10 Terrible

Stacey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late after a 5 hour drive from Phoenix, they had given away our two queen bed room and left us with one king bed for 3 people. Room was disgusting. Bedding was dirty. Carpet was dirty. But the worst was the smell of smoke. Totally disgusting hotel.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 30, 2024
Dear Stacy,I am saddened to hear you were unhappy with your stay. I am so sorry we were out of our double queen rooms. I hope we were able to accommodate you with bedding for the pull-out sofa.Best Regards, Baymont Management

6/10 Okay

Andrew

Business traveler
Liked: Staff & service, amenities
Front desk lady was very nice! Carpet wet In room by window.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 30, 2024
Hello Andrew, Thank you for taking the time to rate us.I am happy you received nice reception from the front desk upon check-in. :) I am so sorry to hear about the wet floor. :(I hope you had a safe trip home. Best Regards, Baymont Management

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2024
Response from Jkarim on Apr 18, 2024
Thank you Gabriel for your five-star review. I am so happy you enjoyed your stay with us and hope you will visit us again soon.Best Regards,Baymont Management

6/10 Okay

Janie

Traveled with family and small children
Dirty
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 28, 2024
Dear Janie,Thank you for taking the time to rate us and for your feedback. I am so sorry the hotel did not meet your standards. I hope you enjoyed Las Vegas. Best Regards,Baymont Management

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 29, 2024
Dear Heidi,Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and had a safe trip home. Best Regards,Baymont Management

6/10 Okay

Ryan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
First impression wasn't a good one. All carpets need replacing or at least cleaning. Staff at front desk was friendly. The place just needed a good cleaning.
Stayed 2 nights in Mar 2024
Response from Jkarim on Mar 25, 2024
Dear Ryan,Thank you for your feedback. I am glad you found our staff friendly. Stay tuned for our full renovation coming soon. Best Regards,Baymont Management

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 25, 2024
Dear Heidi, Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and will visit us again. Best Regards, Baymont Management

6/10 Okay

Janice

Need more towels
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 24, 2024
Hello Janice,Thank you for taking the time to rate us and for your feedback. I hope we were able to provide you with more towels once you requested them from the front desk. I hope you enjoyed Las,Vegas and had a safe trip home. Best Regards,Baymont Management

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Jkarim on Mar 24, 2024
Thank you, David for your 5 star review.I am so happy you enjoyed your stay with us.Best Regards, Baymont Management

4/10 Poor

Heidi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down. The light in the bathroom only worked half the time and had to tap it to come on. The faucet in the tub was broken and coming apart. The sheets and comforter were yellow and stained. The TV didnt work and nobody showed up to fix it when we called.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 23, 2024
Hello Heidi,Thank you for taking the time to rate us and for your feedback. We are a newly purchased property and will be undergoing a full renovation very soon. We hope you will visit us again. Best Regards,Baymont Management

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 23, 2024
Dear Shaun, Thank you for your 5 star review. I am so happy you enjoyed your stay with us. :)We hope you will visit us again.Best Regards,Baymont Management

6/10 Okay

Barbara Ann, South Haven

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not very clean - there was dirt, dust and coins around the bottom of the bed frame. When we were driving around the building to find a place to park, we saw a racoon coming from the trash. Made us feel like the property wasn't very clean.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 23, 2024
Dear Barbara Ann, I am sorry to hear your room was not up to your expectations upon your arrival. I hope we were able to assist you with your concerns once you informed our front desk staff.I hope you had a safe trip home.Best Regards, Baymont Management

6/10 Okay

Justin

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jkarim on Mar 19, 2024
Dear Justin, Thank you for taking the time to rate us and for your feedback. I hope you enjoyed Las Vegas and had a safe trip home.Best Regards,Baymont Management

4/10 Poor

Jesus

Traveled with family
Liked: Staff & service
Disliked: Amenities
Check in was the best part, had a friendly young lady tend to us. Was quick and efficient. Room was clean and stocked, but as we were looking for an air pods holder my daughter found a dirty sock from the previous guests I would assume. We requested toilet paper the second night and they were not able to deliver it due to not enough staff on duty per reception. Only reason I would recommend is the centralized location for the different venues we had to visit.
Stayed 2 nights in Mar 2024
Response from Jkarim on Mar 18, 2024
Dear Jesus,Thank you for taking the time to rate us and for your feedback. I am so sorry the room was not up to standards upon check-in. I hope we were able to assist you with your concerns once you informed our front desk staff. I am happy you enjoyed the location. Best Regards,Baymont Management

10/10 Excellent

Morgan

Liked: Cleanliness
Response from Jkarim on Mar 18, 2024
Thank you, Morgan for your 5 star rating! I am so happy you enjoyed your stay with us and hope you will visit us again soon. :)Best Regards,Baymont Management

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a concert so the area was pretty close to the stadium and there is a lot of accessible amenities in the area. Staff was very helpful and friendly. Room was clean
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 18, 2024
Dear Shelby,Thank you for your 5 star rating. I am so happy you enjoyed your stay with us and hope you will visit us again soon. Best Regards,Baymont Management

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made the best experience better was the staff who checked us in.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 18, 2024
Dear Roberto,Thank you for your 5 star rating. I am so happy you you enjoyed your stay and had a great experience with our friendly staff. I hope you will visit us again. Best Regards,Baymont Management

8/10 Good

Allan

Traveled with family
Staff at check in was amazing Staff at checkout needs more training.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 23, 2024
Thank you Allan for the 4 star rating. We appreciate your patience while we are currently training new front desk staff. Best Regards,Baymont Management

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff has exceeded expectations at every interaction. Great friendly staff
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 11, 2024
Hello Jeff, Thank you for the 5 star review! I am so happy you enjoyed your stay and our friendly staff. :)We hope to see you again soon. Best Regards, Baymont Management

4/10 Poor

Wai Hon

Disliked: Cleanliness, property conditions & facilities
For the money you spend, it is not worth it.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 11, 2024
Hello Wai Hon, Thank you for taking the time to rate us. I hope you had a safe journey home. Best Regards, Baymont Management

8/10 Good

Brian

Stayed 3 nights in Jan 2024
Response from Jkarim on Mar 11, 2024
Thank you, Bryan for taking the time to rate us, I hope you enjoyed Las Vegas and will visit us again. Best Regards, Baymont Management

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Wish I had read more reviews. This place was very dirty and not well maintained.
Stayed 1 night in Mar 2024
Response from Jkarim on Mar 9, 2024
Hello Jason, I am sorry to hear you were unhappy with your stay. I hope we were able to assist you with your concerns once you informed our front desk staff. I hope you had a safe trip home. Best Regards, Baymont Management

2/10 Terrible

Stan

Liked: Staff & service
Disliked: Cleanliness
Rooms were terribly dirty I’m sure the bedding wasn’t changed and the people staying there were very sketchy
Stayed 1 night in Feb 2024
Response from Jkarim on Feb 29, 2024
Hello Stan, Thank you for taking the time to rate us and for your feedback. I am so sorry to hear that your room was not up to your standards. I hope that we were able to assist you once your informed the front desk. I hope you enjoyed Las Vegas and had a safe trip home.

4/10 Poor

Laura

Business traveler
Liked: Staff & service, amenities
transients in the parking lot sleeping near and ON guest vehicles in the parking lot. guest unfortunately did not feel safe in the hotel or surrounding areas
Stayed 1 night in Feb 2024
Response from Jkarim on Feb 29, 2024
Hello Laura,Thank you for taking the time to rate us. I hope you had a safe trip home. Best Regards,Baymont Management

2/10 Terrible

Michael

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel when I was driving to the property. When I arrived there was a former inmate walking around outside in his jumpsuit. When I went into the lobby he walked in after me. My wife was waiting in the vehicle with our daughter and did not feel comfortable staying at the hotel. We tried to cancel but because we were within the 24 hr window the manager told me we could not get our money back. I told her about the situation and she said it’s not unsafe here and he must have just needed to use the bathroom. Didn’t get our money back and we went to a much nicer place for what would have only been $40 a night more. I will never recommend this hotel or this area of town to anyone. Very sketchy area.
Stayed 2 nights in Feb 2024
Response from Jkarim on Feb 29, 2024
Hello Michael,Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and had a safe trip home. Best Regards,Baymont Management

8/10 Good

Gustavo

Traveled with family
Liked: Staff & service
Great location
Stayed 1 night in Feb 2024
Response from Jkarim on Feb 29, 2024
Hello Gustavo,Thank you for taking the time to rate us and for your feedback. I am happy you enjoyed our convenient location and we hope to see you again. Best Regards,Baymont Management

6/10 Okay

Patricia

Disliked: Property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Jkarim on Feb 27, 2024
Hello Patrica, Thank you for taking the time to rate us. I hope you enjoyed Las Vegas & had a safe trip home. Best Regards, Baymont Management

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Jkarim on Feb 29, 2024
Hello Adam,Thank you for taking the time to rate us. I hope you had a safe trip home. Best Regards,Baymont Management

2/10 Terrible

Manuel, Whittier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Jkarim on Feb 21, 2024
Dear Manuel,Thank you for taking the time to rate us. I apologize you were unhappy with your stay. We hope you enjoyed Las Vegas and had a safe trip home. Best Regards,Baymont Management

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean right across the street from everything you eed
Stayed 2 nights in Feb 2024
Response from Jkarim on Feb 17, 2024
Dear Qiana, Thank you for your 5 star rating. We are happy to hear you enjoyed your stay & we hope you will visit us again soon. Best Regards, Baymont Management

2/10 Terrible

Lisbeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on the mattress. Staff stated no additional rooms were open. Was moved until the following day. The mattress was not cleaned. Bathroom floor was wobbly. Room did not look clean at all.
Response from Jkarim on Feb 9, 2024
Dear Lisbeth, I am sorry to hear you were unhappy with your stay. I apologize we were unable to move you to another room until the following day. I hope you had a safe journey home from Las Vegas. Best Regards,Baymont Management

8/10 Good

Brian

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities
The cleaners only clean certain areas. Lots of dust. Hallways smell. Some staff are rude. Some are wonderful.
Response from Jkarim on Jan 27, 2024
Hello Brian,Thank you for taking the time to rate us and for your feedback.We hope you enjoyed Las Vegas and had a safe trip home. Best Regards,Baymont Management

2/10 Terrible

Letty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff at the front desk was friendly.
Stayed 1 night in Dec 2023
Response from Jkarim on Jan 20, 2024
Dear Letty,Thank you for taking the time to rate us and for your feedback on the front desk staff. Please stay tuned for our renovation coming soon. We hope you will be able to visit us again once complete. Best Regards,Baymont Management

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Utah High School Rugby
Check in was quick and convenient. Hotel rooms were clean, beds and towels were clean and the front desk was awesome in accommodating with 25+ high school boys.
Stayed 1 night in Jan 2024
Response from Jkarim on Jan 20, 2024
Dear Anonymous,Thank you for taking the time to rate us and for your feedback.I am so happy you found our staff helpful and you enjoyed the cleanliness of the rooms.We look forward to seeing you again! Best Regards,Baymont Management

10/10 Excellent

Donell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jkarim on Jan 20, 2024
Dear Donell,Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and we look forward to your next visit. Best Regards,Baymont Management

2/10 Terrible

Crystal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jkarim on Jan 20, 2024
Dear Crystal,Thank you for taking the time to rate us. I hope you had a safe return home. Best Regards,Baymont Management

2/10 Terrible

America

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jkarim on Jan 17, 2024
Dear America,I am sorry you were unhappy with your room & the hotel but I am pleased we were able to accommodate you with your checkout. Best Regards,Baymont Management

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Jkarim on Jan 17, 2024
Dear Anonymous,Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and had a safe trip home.Best Regards,Baymont Management

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Didn't give enough towels for the both of us. Did not come clean room or change towels. Did not empty garabge or provide extra garabge bags.
Response from Jkarim on Jan 17, 2024
Dear Marvin,Thank you for taking the time to rate us and for your feedback. I hope we were able to assist you with your needs once you informed our front desk staff.I hope you had a safe trip home and look forward to seeing you again. Best Regards,Baymont Management

8/10 Good

Maria G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jkarim on Jan 17, 2024
Dear Maria,Thank you for taking the time to rate us. I hope you enjoyed Las Vegas and will visit us again soon. Best Regards,Baymont Management

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was a bit limited. Most of the parking lot lights were burnt out. Very dark in the parking lot.
Stayed 2 nights in Jan 2024
Response from Jkarim on Jan 11, 2024
Dear Wayne,Thank you for taking the time to rate us and for your feedback. I am surprised you found our breakfast limited as we follow our required Wyndham guidelines so we provide a variety of choices for all. We are a newly purchased property and are currently replacing broken light fixtures. I hope you had a safe trip home. Best Regards,Baymont Management

2/10 Terrible

Yasmin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overal not very good :(
The pool was broken The toilet water was hotter than the water from the shower The shower head was busted and would not work as it should The bathroom itself is very old and in desperate need of repair so is most of the hotel The bed sheets smell and feel very old The Windows have no protective screen so guests should be careful The only good thing was the service, they are very freindly and accommodating
Stayed 3 nights in Dec 2023
Response from Jkarim on Jan 11, 2024
Dear Yasmine,Please accept my overall apology. I am sorry your stay was not up to your standards. I hope we were able to switch your room for you once you informed our front desk staff. I hope you had a safe trip home. Best Regards,Baymont Management

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jkarim on Jan 11, 2024
Thank you for taking the time to rate us and for your positive marks. We hope you enjoyed Las Vegas & had a safe trip home.Best Regards,Baymont Management