The Bellagio is overrated
Posted Mar 25, 2017
The Bellagio needs to send their dealers, the front desk staff, and concierge to training. When you pay extra for the best rooms you expect to be treated extra - not the case. Plus the room was broken, from the TVS to the doors - it was not what was billed. What makes this worth writing about is that no one on staff even tried to make it right with a little gratuity. It's Vegas. you make a mistake throw a guest you let down a bone - a voucher, a meal, a chip. Bellagio - Nothing. They could have done a better job al around and they had many opportunities when they failed to restore our impression of the hotel but they fell so short. Disappointing.