Ratings based on 332 Verified Reviews

3.7 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

convenient to everywhere

Posted Jan 17, 2017
Pros: convenience to every where
Cons: the breakfast!
Location: Again, a very short distance to airport, The Strip, local stores, etc
The hotel was a short walk to the strip and other areas such as grocery, CVS, Walgreens, etc. Also a very short ride, which the hotel provides, to the airport.
Comment from Hotel Management
Jan 18, 2017 by GM, Hotel Management
Gene, Our location is certainly one of the many reasons travelers choose to stay with us. We are glad our convenient location allowed you to better enjoy your stay, placing everything you wanted to visit at your fingertips! Thank you for sharing your kind comments and we look forward to any opportunity to host you again.
3 out of 5
by A verified traveler from Washington

You get what you pay for

Posted Jan 11, 2017
Pros: Convenience
Cons: Talk to those housekeepers and ask the to keep it quiet.
This was closer to the airport than I realized it would be, I guess you get what you paid for, don't you? The facilities were typical of a best Western Hotel: came with a continental breakfast etc. What was very disturbing however, was that the housekeepers, as early as 7 o'clock in the morning were walking up and down the hallway chattering, giggling and laughing aloud; it was very bothersome when one was trying to rest. I would not recommend this facility except as a last resort or if you were on an extreme budget. I must say however, that the front desk personnel were very accommodating and polite.
Comment from Hotel Management
Jan 17, 2017 by GM, Hotel Management
It is wonderful to hear that our friendly staff was accommodating to your needs. We're sorry there were issues with the housekeeping staff being noisy in the halls. We will be sharing your concerns with our housekeeping management team. This way they'll know about the issue and work to resolve it for future guests. If you were to choose to stay with us in the future there are free earplugs in each room. Hopefully this would help you get a good night's sleep.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Handy to the airport, quiet and clean

Posted Jan 4, 2017
Pros: Friendly staff, clean, quiet
Cons: More safety features in bathroom and more hot water pressure in shower
Location: Stayed one night to reach airport for early flight
Stayed only one night. Only one complaint, there is no water pressure for a shower.
Comment from Hotel Management
Jan 5, 2017 by GM, Hotel Management
Thank you for choosing to stay with us when visiting Las Vegas! We appreciate you taking a moment to provide your feedback. We are happy to hear you were satisfied with all aspects of your stay aside from the shower's water pressure. We will look into your concern as we value the comfort of each of our guests. We are appreciative of your review and we hope to welcome you back the next time you are in the area.
2 out of 5
by A verified traveler

To Noisy people talking working noises no sleep

Posted Dec 23, 2016
See above Noisy noises Noisy noises all night long
Comment from Hotel Management
Dec 27, 2016 by Best Western Hotels & Resorts, Hotel Management
We are sorry to hear your recent stay with us did not exceed your expectations. We appreciate your feedback regarding the noise, and we will continue to work to improve our guest experience. We hope you give us another chance in the future to make it right.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport not far from strip.

Posted Dec 20, 2016
Worked out well for us. The shuttle was nice for getting to and from airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Pros: Location
Cons: cleanliness, brighter
Location: convenient
Convenient. rooms comfortable. hotel could be brighter
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Friendly staff, convenient to airport, car stays free while we travel - awesome!
Comment from Hotel Management
Dec 20, 2016 by GM, Hotel Management
Thank you for trusting Best Western McCarran Inn to deliver the value you were seeking during your travels. We are happy to know we facilitated your travels by providing convenience to the airport and the added amenity of parking your car. Our friendly staff looks forward to welcoming you back for any future hospitality needs!
5 out of 5
Recommended
for Families
by A verified traveler from San Diego, Ca.

Nice Experience

Posted Dec 2, 2016
Pros: The kindness and respect of the staff and the confy rooms. Even though we had a little noisy people on the second floor.
Cons: The parking area was a little dark.
Location: The location was a little far from activities, but it was convenient for the tour we were on.
I have to tell you that it was a very nice experience, the staff was very friendly, everything was very clean. The breakfast was more than enough. We had the opportunity to compare with tourists from other hotels, well known and fancy hotels, they were not very happy.
Comment from Hotel Management
Dec 6, 2016 by GM, Hotel Management
Blanca, We thank you for taking a moment of your time to share your approving comments! We appreciate your praise of our friendly staff members, as well as your compliments to our tasty breakfast selection. Hearing that, compared to other travelers' descriptions, we delivered a better experience, fills us with pride! We will continue to make an effort to keep providing all the aspects you enjoyed during your stay. Thank you, once again, for your positive comments. Come again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Our room was a lemon!

Posted Nov 26, 2016
Pros: The close proximity to the airport made it very handy to catch our morning flight.
I don't think this is characteristic of the hotel as a whole, but the room we stayed in definitely needed some maintenance. The air conditioner ran all evening, all night, and all morning, and still the room wasn't cool enough. The toilet didn't flush well, and the tub drained very slowly. The pillows were all like sleeping on a sack of grain (very hard), with no softer ones to choose from. This was our second night within two weeks at this hotel, and the first night was much, much better! I think it was just this particular room. We mentioned all of this to the staff and they said they appreciated us letting them know.
2 out of 5
by A verified traveler from Arizona

Posted Nov 26, 2016
Outdated hotel. Only positive thing is that it's close to the airport