Ratings based on 1,615 Verified Reviews

3.7 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Clean and close to airport

Posted Feb 23, 2017
Nothing fancy but quiet, clean, and very friendly staff! Great location and shuttle to and from airport!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for getting back and forth to airport.

Posted Feb 20, 2017
I stay at this hotel for use of getting back and forth to the airport when I have an over night meeting to attend.
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks so much for taking the time to provide us with your feedback on your stay at Best Western McCarran Inn. We hope that we've been able to provide you with the service and comfort that you deserve. We can't wait to see you back in again.
2 out of 5
by A verified traveler

Not that grand

Posted Feb 18, 2017
Pros: the halls were wide
Cons: Have it ready when the customer comes
Location: adjacent to the airport
The room was too hot and noise there was no shampoo and only one towel.
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
We appreciate receiving guest feedback because it provides us the opportunity to continually improve our customer experience and service. We apologize that you were not able to get the temperature in the room, or noise volume to a level that you were comfortable with. Please know that our staff is available 24 hours a day to help resolve issues like this to ensure that your stay is as comfortable as possible. In regards to the availability to bathroom amenities, we will make sure to share your concerns with our housekeeping staff. Thank you again for your feedback and we hope that you will provide us another opportunity to deliver the experience you deserve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Clean, convient to airport and strip, friendly heplful staff.
Comment from Hotel Management
Feb 13, 2017 by GM, Hotel Management
Dear LB, Thank you so much for your feedback! We're so glad that you enjoyed our location and wonderful staff. We would love the opportunity to host you again should travel bring you to our area. We are very grateful for your comment and hope to see you in again very soon.
1 out of 5
by A verified traveler from Mesquite

Nice hotel close to the airport. In fact too close

Posted Jan 31, 2017
Pros: Able to arrange parking for our truck while away at a reasonable rate less than 1/2 the cost of airport parking.
Cons: Don't allow tour buses to park close by and shut down their motors.
Location: Fly away. Vegas is losing its appeal, too many fees for this and that.
Great staff very helpful, unfortunately too close to the airport. We lay awake listening to aircraft landing and taking off, also was told the next morning that the compressors we could hear all night long were tour buses parked close by. Zero sleep, may as well stayed home and travelled in the 100 miles from home to make the early flight. Know better next time.
Comment from Hotel Management
Feb 1, 2017 by GM, Hotel Management
Our staff appreciates your compliments. We are glad that our team's service was a positive aspect of your stay. Though, it saddens us to hear we did not manage to provide you with the restful night you deserve. Because of our location so close to the airport, some rooms are exposed to the noise caused from the airplanes. We apologize that this impeded your sleep and we hope you were made aware of the earplugs provided in your room. Next time you need to travel, we hope you will consider giving us another chance and we will be sure to try to find you a quieter room. Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, close to everything

Posted Jan 27, 2017
The staff were all very friendly, our family enjoyed ourselves.
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
It is delightful to hear we were a part of creating an enjoyable experience for you and your family. Thank you for choosing Best Western McCarran Inn and for taking a moment to share your comments. We would love to host you all again the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice room close to airport.

Posted Jan 25, 2017
I loved that the hotel had earplugs waiting for me on the night stand. Slept great with no noise
Comment from Hotel Management
Jan 26, 2017 by GM, Hotel Management
Charlie, It is wonderful to hear you put the earplugs to good use! We are thrilled you took advantage of the earplugs available in your room. Next time you are in the area, we would love to host you again and provide you another great night's sleep!
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

convenient to everywhere

Posted Jan 17, 2017
Pros: convenience to every where
Cons: the breakfast!
Location: Again, a very short distance to airport, The Strip, local stores, etc
The hotel was a short walk to the strip and other areas such as grocery, CVS, Walgreens, etc. Also a very short ride, which the hotel provides, to the airport.
Comment from Hotel Management
Jan 18, 2017 by GM, Hotel Management
Gene, Our location is certainly one of the many reasons travelers choose to stay with us. We are glad our convenient location allowed you to better enjoy your stay, placing everything you wanted to visit at your fingertips! Thank you for sharing your kind comments and we look forward to any opportunity to host you again.
3 out of 5
by A verified traveler from Washington

You get what you pay for

Posted Jan 11, 2017
Pros: Convenience
Cons: Talk to those housekeepers and ask the to keep it quiet.
This was closer to the airport than I realized it would be, I guess you get what you paid for, don't you? The facilities were typical of a best Western Hotel: came with a continental breakfast etc. What was very disturbing however, was that the housekeepers, as early as 7 o'clock in the morning were walking up and down the hallway chattering, giggling and laughing aloud; it was very bothersome when one was trying to rest. I would not recommend this facility except as a last resort or if you were on an extreme budget. I must say however, that the front desk personnel were very accommodating and polite.
Comment from Hotel Management
Jan 17, 2017 by GM, Hotel Management
It is wonderful to hear that our friendly staff was accommodating to your needs. We're sorry there were issues with the housekeeping staff being noisy in the halls. We will be sharing your concerns with our housekeeping management team. This way they'll know about the issue and work to resolve it for future guests. If you were to choose to stay with us in the future there are free earplugs in each room. Hopefully this would help you get a good night's sleep.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Handy to the airport, quiet and clean

Posted Jan 4, 2017
Pros: Friendly staff, clean, quiet
Cons: More safety features in bathroom and more hot water pressure in shower
Location: Stayed one night to reach airport for early flight
Stayed only one night. Only one complaint, there is no water pressure for a shower.
Comment from Hotel Management
Jan 5, 2017 by GM, Hotel Management
Thank you for choosing to stay with us when visiting Las Vegas! We appreciate you taking a moment to provide your feedback. We are happy to hear you were satisfied with all aspects of your stay aside from the shower's water pressure. We will look into your concern as we value the comfort of each of our guests. We are appreciative of your review and we hope to welcome you back the next time you are in the area.