Ratings based on 373 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Jan 20, 2017
Pros: Clean and great breakfast. Nice distance from Vegas so very quiet. No casino which we liked.
Good quick check-in. Friendly staff. Nice front entrance. No casino and therefore no smoky smell when you come in. Cookies, coffee and juice offered at the front desk which is really nice. The room was very clean and had a fridge, microwave and coffee maker. The whole hotel had problems with the tv feed when we arrived but immediately had the tech guys come to our room to check on it and fix whatever needed to be fixed. A really good breakfast! Porridge, eggs, hash browns, sausage, and waffles all offered along with the usual cereal, toast, danish and yogurt. The only minor problem was the fact that the room next to us was being updated and the construction guys started hammering around 8:30 which normally isn't too early but when you're out late doing Vegas stuff it's kinda early. But when hotels want to upgrade what are they to do? They got to start sometime.
2 out of 5
by A verified traveler

TV

Posted Jan 16, 2017
Are you kidding me,,,I needed a pin to watch TV Will be the LAST time I ever stay in Best Western Plus
Comment from Hotel Management
Jan 21, 2017 by GM, Hotel Management
The pin is not needed on our TVs. We are currently installing new TVs in all of our guest rooms and a new programing software. The technicians that are doing the install were on hand to handle any issues. We apologize for the inconvenience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Decent hotel out of the strip area.

Posted Dec 20, 2016
Room was upgraded for free. Decent out of the way hotel. Still close enough to everything. Hoover dam, Red Rock Canyon, and the Las Vegas Strip.
Comment from Hotel Management
Jan 21, 2017 by GM, Hotel Management
We are happy o hear that our location was ideal for your needs. Yes, all these attractions are near our location. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from central New Jersey

Good value Hotel

Posted Dec 20, 2016
Location: Just a short distance from Hoover Dam/Lake Mead.
Convenient location for my nearby conference, value priced. We really enjoyed the excellent breakfasts- so much good stuff to choose from!
Comment from Hotel Management
Jan 21, 2017 by GM, Hotel Management
Thank you for telling us what you liked about your stay. The breakfast and our location are ideal for travelers and glad to hear that they were to your satisfaction. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Such friendly staff!

Posted Dec 1, 2016
Clean, good location, and unexpectedly, such friendly staff! After a long trip just to get there it was so nice to have friendly staff greeting us. They were friendly during our entire stay, which really topped it off!
Comment from Hotel Management
Dec 15, 2016 by Hotel GM, Hotel Management
Thank you for your comments about your experience at our hotel. Friendly, knowledgeable and helpful staff should be a standard in our industry. We are pleased to hear that you had a memorable stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel if you don't want casinos!

Posted Nov 20, 2016
We stayed here for the full duration of our vacation in the US. We wanted to be near to an OCR event we were participating in but didn't want the hassle of the casinos so decided to stay here. It was a great choice because the rooms were big, fresh, clean and comfortable. The bathroom was also great and super clean. The only negative I would have and this isn't in anyway a turn off but an advisory for the hotel itself is that there wasn't enough lighting in the room, so at night it felt slightly too dark. Other than that the breakfast had a wide selection of foods at a high standard and the hotel service and staff were great. I would definitely recommend this hotel to people who are planning on visiting Nevada and want a hassle free stay. Thank you for making our trip run smoothly!
Comment from Hotel Management
Nov 23, 2016 by Best Western GM. , Hotel Management
Thank you for your great comments. We are adding more lighting to our suites so that other guest can enjoy the size of the rooms and feel that it's sufficient lighting. Thank you for commenting about the breakfast selections. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

The hotel was very nice and away from the Strip...

Posted Nov 11, 2016
Pros: Our room was clean and spacious...the breakfast was excellent...plenty of variety of hot and cold foods...we were especially impressed with one of the staff in particular...I believe hger name was Courtney...she was most helpful with directions and attractions...we enjoyed our stay there...
Cons: We had no issues at all..our stay was as good as we expected it to be...
Location: We did everything we planned to do...
Comment from Hotel Management
Nov 17, 2016 by Best Western GM, Hotel Management
Thank you for your great comments about your stay. We will share your comments with Courtney and the team. We are happy that you enjoyed your time in the Las Vegas/Henderson area and look forward to seeing you again soon.
4 out of 5
by A verified traveler from US

Hotel nice, location not so much

Posted Oct 17, 2016
Pros: Cleanliness and comfortable bed
Cons: Breakfast was blah but the waffles were good
Location: In the middle of an industrial district..not much around you to do.
Nice room, clean and comfortable but every morning at 8:00am the sound of a pressure washer outside was not a great sound to wake up to. Breakfast ok, pool was nothing special. Further away than expected from any restaurants, shops etc. Overall not bad but not great. Saving grace was the front desk and housekeepers...excellent job!!!
Comment from Hotel Management
Nov 17, 2016 by Best Western GM., Hotel Management
Thank you for your great comments about our front desk and housekeeping staff. We always take suggestions to improve our breakfast selections as we are consistently in the top 20% of all Best Western Hotels in the US.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Oct 7, 2016
Spacious, clean, room. Great location, far away from strip.
Comment from Hotel Management
Nov 17, 2016 by Best Western GM. , Hotel Management
We are happy to hear that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice quiet hotel

Posted Sep 13, 2016
Pros: Clean . Quiet. Good price.
Cons: none
Location: 20 minutes from the strip. 30 minutes from Hoover Dam and Lake Mead. 5 minutes from large shopping center .
The hotel was very clean and well maintained. The staff was very friendly. Breakfast buffet was great. Large variety and fully stocked. Also very clean. Close to Hoover Dam. and shopping.