Ratings based on 1,221 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Apr 21, 2017
Pros: Breakast, staff, cleanliness
Best Western was an excellent hotel for your money. Their breakfast and services are always great.
Comment from Hotel Management
Apr 21, 2017 by GM, Hotel Management
Thank you for staying with us. We are happy to hear that you enjoyed the buffet breakfast and our services. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice accommodations,and near some areas we visited

Posted Apr 17, 2017
Cons: We were handicap parking and half the spaces were cordoned off for painting on the building
The room was superb and the breakfast was very good
Comment from Hotel Management
Apr 18, 2017 by GM, Hotel Management
We are happy to hear that your enjoyed the room and the buffet breakfast. Our apologies for the parking being temporarily coned off. We did so in order to avoid the overspray during the painting process. This was only for a couple hours.
3 out of 5
by A verified traveler

Posted Apr 12, 2017
Pros: The hotel and breakfast were great.
Location: The location of the hotel itself was a little rundown, but the hotel was not.
Traveling with kids and needed a stop between AZ and UT, so this worked out well for us as it was close to the freeway we were traveling on.
Comment from Hotel Management
Apr 13, 2017 by GM, Hotel Management
We are happy to hear that you enjoyed the hotel and the breakfast on the way from Arizona to Utah.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Great Hotel for price!

Posted Apr 12, 2017
Pros: Breakfast, hotel staff, cleanliness of rooms, lobby is BEAUTIFUL!!!!
Cons: Pool
Location: Location is great, however if looking for the Vegas night life, not going to find it here. Great place to stay with family!!
This was a great hotel and the breakfast in the mornings was awesome!! Lots of a variety that my family loved. We really loved the hotel and enjoyed the staff. There are not a lot of close amenities you could walk to quickly, however you can drive to them. The pool wasn't the best and is small, but there is a pool. My only critique would be about the pool. Everything else was WONDERFUL!!! Much better than I expected for a Best Western. Will stay here again!
Comment from Hotel Management
Apr 13, 2017 by GM, Hotel Management
Thank you for your wonderful comments about your stay. We are happy to know that your family enjoyed the breakfast and the pool area and our team was heplful in providing you with a great stay.
1 out of 5
by A verified traveler

Staff was less then professional

Posted Apr 10, 2017
Over all bad experience, decided to go elsewhere.
Comment from Hotel Management
Apr 13, 2017 by GM, Hotel Management
Our apologies for your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Apr 10, 2017
only problem we had was that the bathroom sink clogged. i told them they fixed it but then the toliet clogged, i told them they fixed it.
Comment from Hotel Management
Apr 13, 2017 by GM, Hotel Management
Thank you for scoring our property a 5 out of 5 stars. We apologize for the clogged drains but happy we corrected the issue.
2 out of 5
by A verified traveler from utah

Just not up to my standard.

Posted Apr 9, 2017
I do not travel a ton but this was NOT a good one compared to others I have stayed in. The woman at the desk didn't smile or have anything but a monotone voice. She was more interested in her phone. The room was clean except all the toothpaste on the toothpaste the bathroom door. The bed was not comfortable. A trend I am noticing is not being able to lower the temp to where you want anymore and we were way too hot. They had this gross cheese omelet and the country gravy wasn't real good. Other than that, the variety of things for breakfast weren't bad. I did not realize how far from the freeway it was and for $91, that was not a good deal.
Comment from Hotel Management
Apr 11, 2017 by GM, Hotel Management
We are sorry that we are not up to your standard. The temperature controls are a life safety feature that also triggers the alarm systems built in to the units. Our breakfast is consistently in the top 20% of all Best Western Hotels in the US. Our apologies for not providing you with a better experience.
2 out of 5
by A verified traveler

Posted Apr 6, 2017
A pet hotel. Room smelled of dog pee. Caught an owner letting their dog poop in the hall way - yes she had plastic to pick it up, but still not okay.
Comment from Hotel Management
Apr 10, 2017 by GM. , Hotel Management
Our apologies for another guest allowing their pet to do such a thing. WE take not and adjust our process of maintain a clean environment for all.
4 out of 5
Recommended
for Couples
by A verified traveler from Alberta

Quiet, comfortable hotel

Posted Apr 5, 2017
Pros: Location, atmosphere
Cons: Would have appreciated replacement of soap and addition of lotions, as this hotel is in a very dry climate.
Location: Necessary to drive to a restaurant -- none within walking distance that we saw. However, the hotel does have a list of "nearby" restaurants (2-7 mile
Comfortable hotel with easy access to main roads. Excellent breakfast with lots of variety. We didn't use the pool, but it looked inviting.
Comment from Hotel Management
Apr 7, 2017 by GM, Hotel Management
We are happy to hear that you found our hotel to be quiet and comfortable. Thank you for your comments about our breakfast and yes, this time of year, the pool is a perfect place to enjoy our weather. We wish you safe travels and hope to see you again soon.
2 out of 5
by A verified traveler

Unsatisfactory handicap amenities

Posted Mar 30, 2017
Beds are way too high to climb. Shower head too high to reach. Bathtub was very slipper and Needs a hand held nozzle.
Comment from Hotel Management
Apr 4, 2017 by GM, Hotel Management
Our apologies for the inconvenience.