Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from California

ipad stolen!

Posted Aug 28, 2015
Pros: breakfast and coffee were both good.
Cons: no comment
Location: horrible!
I needed a cheaper room for a two night stay. The area the hotel is located in is terrible. they charged us extra for having one additional person stay with us even though if you have three people when you book online they don't charge you extra. I left my ipad in the room (i know i left it because we were going back for it after the hospital) anyways I call the hotel and they didn't find anything. I am extremely disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay away from the city center.

Posted Aug 24, 2015
Pros: Front desk staff were very helpful giving directions.
Cons: Maintenance efficiency.
Overall very nice. My only complaint was the microwave did not work. Asked for it to be fixed, but was not done.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Eliegant hotel

Posted Aug 22, 2015
Nice people. Really clean. Good breakfast. Even had chocolate chip cookies fresh for our arrival. Urban setting but we felt safe. Walked to nearby casino for good dinner & discount from hotel.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Boise, Idaho

Small pool and lots of walking

Posted Aug 10, 2015
Pros: Good price
Cons: The doors between the adjoining rooms need some sort of insulation or noise barrier.
This hotel is fairly clean and has a nice breakfast area with a great selection. The parking area is small and you may end up in the back lot which is a little scary at night because the area is somewhat industrial and older. The rooms are fairly sized but the bathroom doors opened right into the front door and closet door, which made the entrance cramped. The bathroom door closed very loudly and we were in what was one half of an adjoining room. There is no insulation or noise barrier between the rooms so we heard the child next door jumping on the bed and talking in a high pitched squeal to his family until almost 1:30 am, even after shoving pillows around the base of the door. There are two elevators, however, they are just inside the lobby so if you are unfortunate enough to get a room on the 3rd floor in the extended area of the L shaped hotel and have to park in the back lot, you will be walking a lot to get your luggage to your room.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel near LV

Posted Aug 9, 2015
Very quiet and clean, nice atmosphere, variety of options for breakfast, a bit noisy room air conditioner, overall a pleasant stay, close to LV
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2015
The hot breakfast is pretty good. The air conditioner is too loud, especially during night
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location to visit Vegas or the Hoover Dam

Posted Jul 31, 2015
Pros: Room
Cons: Parking Lot
Location: Vegas and Hoover Dam
Very nice hotel, clean, quiet and comfortable. We spent one night here on our tour of the area and were very pleased.
Comment from Hotel Management
Aug 6, 2015 by Best Western general manager, Hotel Management
Dear Guest, Thank you for your comments. We are pleased to hear that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sparks, NV

Older property, uncomfortable neighborhood

Posted Jul 29, 2015
Pros: Room and bed
Cons: Neighborhood is a little run down, hotel is hard to find.
Stayed here after moving my daughter. Hotel has a little bit of age on it, but efforts have been made to keep it up to date. Nice room and bed. Neighborhood is a little shady at night, felt a little uncomfortable driving in. It was ok for one night, slept well and got a good breakfast before hitting the road.
Comment from Hotel Management
Aug 6, 2015 by Best Western general manager, Hotel Management
Dear guest, Thank you for your rating. We are constantly updating our product and hope that we can show you some of those changes, the next time you visit your daughter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with easy access to Hoover Dam

Posted Jul 28, 2015
Pros: Everything
Location: Big target shopping mall nearby. Very close to east bound interstate.
Nice place with great breakfast, decent wifi and a pool too.
Comment from Hotel Management
Aug 7, 2015 by Best Western general manager, Hotel Management
Dear Guest, Thank you for your great rating. Yes, the Hoover Dam is very close and easy to get to from our location. We look forward to your next visit.
3 out of 5
by A verified traveler from Phoenix, AZ

Cheap hotel in industrial area.

Posted Jul 24, 2015
I was looking forward to staying here because of the good reviews. I was disappointed. When we got to our room, it smelled like cigarettes. The desk girl gave us another room. This one didn't smell but there were 2 bugs in the restroom that were alive and crawling around and a dead beetle by the window. The room was clean but they don't vacuum very well. You can see the dust line around the edge of the wall where the vacuum can't reach. So that grossed me out. The dead beetle by the window was still there when we left so that proves my point. The breakfast was OK but it was free so that is good. The front desk staff were very nice. I will say the bathroom was clean without the bugs. We just sucked it up because it was cheap and we were not there for leisure.
Comment from Hotel Management
Aug 6, 2015 by Best Western general manager., Hotel Management
Dear Guest, We are sorry for the inconvenience. We will share your comments with our staff.