Posted Nov 19, 2016
The hotel was great. The room adjoining ours was pretty noisy the one night and you could smell the weed they were smoking, but I expected as much from Vegas. The staff is excellent, in particular one of the bell people "Rosie". She truly went above and beyond to get me whatever I needed. The one major drawback was the hot tub. There was a significant amount of foam in the hot tub on each day that I went there and the water was treated so much that it burned my eyes for several minutes when I got splashed in the face. The gentleman who spoke with me about my concerns said they test the water frequently and that the foam was due to lotions on people's skin. I have been to many hotels in my life and I have never seen that much foam in a hot tub before. This hotel really needs to get their water treatment under control, especially as they are trying to increase their ratings within their chain of hotels.
Comment from Hotel Management
Nov 22, 2016 by Bluegreen Customer Care, Hotel Management
Hello Meghan, Thank you for staying with us at the Bluegreen Club 36. We are happy to hear you found our hotel to be great. We are pleased you also found our staff to be excellent and we're glad Rosie was able to assist you. We very much appreciate you sharing your feedback with us regarding our hot tub. Please know we will share your recommendations with our team. We do hope you will join us again soon!