You're just one of thousands
Posted Jan 12, 2017
Not sure if this is supposed to be a luxury hotel or just a premium hotel. My room was large and the bed was fine enough. Linens were not luxury - they were somewhat worn although decent quality. The room walls were paper thin. I heard two women talking in the room on one side about things I couldn't repeat in a review. And then on another night the people next door had their television from 10:10pm to just after midnight. It was loud and kept me from sleeping, despite four or five phonecalls to the front desk. Here's where you start to feel like just one of thousands. When you call the front desk you're immediately put on hold. Ultimately a real person talks to you - and I had three different people - they sound like they don't care. But they promise to call security. Security comes twenty to thirty minutes later. Hardly a recipe for quickly resolving a sleep problem. Security were very helpful and said they usually make it within 5 minutes and often the front desk takes its time in calling them. 5:30am the following morning, someone started construction work - it sounded like hammers on the HVAC ducts. Regardless, not a luxury or personal experience. Beware, when you check in they impose a $30 a day "Resort fee" on Expedia Bookings. They tell you it's in the fine print. Oh well. Vegas is there to extract money from us and Caesars is no exception.