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Reviews of Courtyard by Marriott Las Vegas Henderson/Green Valley

3 out of 5
Courtyard by Marriott Las Vegas Henderson/Green Valley
2800 N Green Valley Pkwy, Henderson, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

joelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Everybody was very welcoming and polite!
Stayed 5 nights in Apr 2024

8/10 Good

Nancy, oakdale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and convenient to airport and sons home. Has a Starbucks in the lobby
Stayed 4 nights in Feb 2024

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service
Noise
The room was not as big as the one i booked. The tub drpped all night long. I called the next morning, but upon my return back the next night it was not fixed. The hot tub was hot the first night and very cold the next night not worth what i paud for sure!
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It's right under the landing pattern for the airport and it's very noisy. I was denied free wifi because I booked thru Expedia instead of direct. I'll never go back.
Stayed 2 nights in Dec 2023

6/10 Okay

Kent E

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
The hotel staff was friendly. The room was fine except that the tv had problems with some channels. Also they did not make their housekeeping policy clear so i did not know when they were coming.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy, oakdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to family
Stayed 3 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

6/10 Okay

Brandy

Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Enjoy staying here . Stay here frequently. Convenient, parking, and quiet. Clean and restaurants in walking distance
Stayed 1 night in Nov 2023

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service and the front desk lady was very nice , she updated our room to a single bed instead of 2 double bed room and the room was very spacious , bed very conferable
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet. One of the best sleep nights I have experienced outside of my own bed.
Stayed 2 nights in Nov 2023

4/10 Poor

Sandra

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, easy parking, friendly
Great location, nice security in rooms (key cards with NFC chips), and room had microwave and refrigerator. One cleaning problem, addressed nicely by management. Friendly staff. In-house "bistro" nice, had a very nice light dinner there, and the staff were friendly and helpful whenever I talked with them. Has in-building laundry for guests to use, nice!
Stayed 3 nights in Oct 2023

10/10 Excellent

GURVINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except some evenings it was difficult to find quality parking.
Stayed 7 nights in Oct 2023

6/10 Okay

Beverly, Morton

Business traveler
Disliked: Cleanliness, property conditions & facilities
The amenities listed on Expedia said there was an in room safe. When I couldn’t find one, I called the front desk and was told they didn’t have any in room safes & didn’t care what expedia had on their website. Very Rude. The next morning while taking a shower, the lever wouldn’t stay in position, I almost scalded myself. I called to ask for another room… there were none. She said she would send someone down within the hour. No one showed. I had to call back later that afternoon. A guy came and fixed it. The property overall looked like it needed some TLC. Carpets needed cleaned, touch up paint. The pool was cloudy, no one would get in it. I am really disappointed in Marriott hotels lately. The last few have been run down.
Stayed 4 nights in Oct 2023

10/10 Excellent

Asia, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very quiet, safe and parking was easy.
Stayed 1 night in Sep 2023

10/10 Excellent

Kaylene

Liked: Cleanliness, amenities
Clean and worked good
Stayed 1 night in Oct 2023

2/10 Terrible

James

Traveled with partner
The room service was horrible. After complaining several times I was offered a free breakfast. It took awhile before I received mine and everything but the eggs were cold. No butter for the toast, my wife’s meal came out 15 minutes later and the french toast wasn’t even cooked through. A/C was loud and didn’t work well. There’s more…
Stayed 11 nights in Sep 2023

4/10 Poor

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed very uncomfortable.
We have stayed a courtyard Marriott in Henderson a number of times. It is a convenient location to leave your car when flying out of Las Vegas. The shuttle service is great. However, some of the beds are like sleeping on bricks. Even though the staff gave me 2 blankets to put under me, I was in so much pain from the bed I only slept about an hour all night. Going to try some other place next time.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Pluses probably outweighs the minus
The main lobby is beautiful, didn’t eat the food but it smelled amazing and the Starbucks on campus is a great addition. The room itself wasn’t the cleanest, got a patio with a nice view to the strip but the door is so hard to open. It is also noisy between the street traffic and the planes flying directly over the hotel every 3-5 minutes. Good location off the strip though.
Stayed 2 nights in Oct 2023

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, amazing stay, good at hotel was way better than expected and parking was very easy
Stayed 4 nights in Sep 2023

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Arturo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at a Marriott Courtyard twice on this road trip. It has been quite disappointing. The staff at Marriott in Carson City was very grumpy and not helpful. The staff here in Henderson at least were friendly. The hotel is very rundown and dirty. What is happening with Marriott? It is no longer a good and reliable place to stay. Step it up Marriott!
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding Performance deserve raises
Stayed 2 nights in Sep 2023

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hotel needs to be updated carpets really dirty. Staff was friendly
Stayed 2 nights in Aug 2023

8/10 Good

Colby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This is no excuse
The fire alarm went off at 3:30am I never went back to sleep. It’s a new system. And due to county codes the fire dept or the fire sprinkler company can shut off only
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Torin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very accommodating and friendly, this place was awesome, and exceptionally clean, I must say I was very impress
Stayed 2 nights in Aug 2023

8/10 Good

Armen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
About 20 minutes from the strip. Plenty of shops and eating places around. There is a huge shopping mall and center about ten minutes east of the hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and great location near restaurant’s, grocery, banks.
Stayed 1 night in Aug 2023

8/10 Good

Leneve

Stayed 1 night in Aug 2023

4/10 Poor

Mandy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room key delay
Upon check in the room key maker was down and we had to load up our luggage & meet housekeeping at our room. We were hot, tired, hungry & had our service dog waiting to get into our room for respite. Too long of wait.
Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close by destination
Stayed 2 nights in Jul 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for the one night stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gettin Back Deposit in timely manner ONLY ISSUE
Nice hotel and area…highly recommended…good price and it’s off bus line if you want to use public transportation towards the strip…this a good location for someone who is trying to save when visiting Las Vegas…the only problem I have is getting my deposit back in a timely matter…I have to always call and debate with management, whom I heard had a glitch in system during the time…but it seem to be EVERYTIME🤔hmmm
Stayed 1 night in Jun 2023

2/10 Terrible

Joon

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
clean and easy
Stayed 1 night in Jun 2023

8/10 Good

Fred

It is good that is located close to the airport.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Quiet, clean and off the strip. Staff are excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
FYI: no continental breakast at this location

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disappointed
Was not worth the money could not sleep there was a alarm chirpping all night
Stayed 1 night in Jun 2023