Leaves something to be desired...
Posted Dec 26, 2016
...like comfort and accommodation. I book courtyard often with the Bistro, as I'm usually on the run and grabbing a decent bite of food at the hotel is a great time saver. Upon checking in I was told due to low numbers of guests, the Bistro wouldn't be opening the subsequent 3 nights that I would be staying there.
Then, there's nothing like having a king bed to crawl into to unwind with the television playing in the background - only to have to crane your next to the right to see said tv. So the interior designers and spatial planners thay Marriott has taken on leave something to be desired as well.
No facial tissues were left 2 of my 3 days; the pillows are completely flat; and seemingly empty grocery bags were discarded when they were in fact in use.
I've been a Marriott member for over a decade, but from now on it will be all Hampton and Hilton. Even the last Holiday Inn I stayed at was light years better than this. Such a shame.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
I'm sorry the room configuration with the television to the side did not meet your expectation and the empty grocery bags were discarded during the servicing of your room. I apologize that the Bistro was closed for the evening hours during your visit. There are only certain times of the year that we have the opportunity to close, due to lower than usual occupancy, to allow our associates to spend the holiday with friends and family. I am very sorry for the inconvenience. I hope your experience on this trip does not prevent you from enjoying other Marriott properties in the future.