Ratings based on 434 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2018
Great stay, Hotel staff very friendly. Room was very clean, beds were comfortable. Breakfast was real good
1 out of 5
by A verified traveler

Terrible service

Posted Dec 19, 2017
Had a long drive moving from LA. Got her 4 an. The clerk told me breakfast ended at 10. Got to breakfast at 930 and they said it was over. My wife had to negotiate with staff and manager to feed our 2 kids. I prepaid for breakfast and they also said my name wasn't on "the list" for the complimentary breakfast anyway.smh
Comment from Hotel Management
Dec 28, 2017 by chris, Hotel Management
Dear Anonymous, I apologize for any miscommunication and inconvenience you experienced during your visit with us. I have shared your comments with the appropriate departments so that the issue you described will be corrected moving forward. Sincerely, Chris GM
4 out of 5
by Lorna

Posted Oct 23, 2017 on Hotels
The hotel and the staff were nice. But it was more in north las vegas than summerlin.
Comment from Hotel Management
Nov 4, 2017 by Christopher, Hotel Management
Thank you for staying with us. We appreciate your feedback. The hotel location description is for geographical purposes for guests that are not as familiar with Las Vegas. The hotel is actually closer in miles to the master planned community of Summerlin than the City of North Las Vegas. Thank you for your business and we hope to see you again soon.
4 out of 5
by Joe

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Nov 4, 2017 by Christopher, Hotel Management
Thank you for staying with us we hope to see you again soon.
4 out of 5
by Arturo

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Christopher, Hotel Management
Dear Guest, Thank you for staying with us and we hope you return soon. Sincerely, Chris GM
5 out of 5
by A verified traveler

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Nov 4, 2017 by Christopher, Hotel Management
Thank you for your feedback. We are delighted that we met and exceeded your expectation during your stay. We hope to see you again soon.
3 out of 5
by Taja

Maybe, Maybe Not

Posted Sep 18, 2017 on Hotels
The hotel was nice for the most part . It was supposed to come with breakfast for 2 according to the front desk when we got to the Bistro they wanted to charge for the breakfast. I was charged an additional 28.00 for the breakfast. When I checked in the tv was not working at all. The signs on the outside we were covered by shrubs. I do not know if I will be staying there again.
Comment from Hotel Management
Nov 4, 2017 by Christopher, Hotel Management
Thank you for your feedback. I'm very sorry we did not meet your expectations. Your comments have been shared with the appropriate hotel teams so that we may continue to improve.
5 out of 5
by steven

Posted Sep 13, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017 by Christopher, Hotel Management
Dear Guest, Thank you for providing feedback regarding your recent stay with us. We appreciate your business and are very pleased that the Hotel and Staff exceeded your expectations. We hope to see you again. Sincerely, Chris GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
Loved that it was peaceful and non smoking, this was exactly what I was looking for! The location is also convenient with stores restaurants and the strip a little ways from it.
Comment from Hotel Management
Sep 8, 2017 by chris, Hotel Management
Dear Guest, Thank you for staying with us. We are very pleased that the Hotel and Staff were able to exceed your expectations during your visit. I will share your comments with the team at the earliest opportunity. Sincerely, Chris C GM
4 out of 5
by Serey

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017 by Christopher, Hotel Management
Dear Guest, Thank you for staying with us. We appreciate your business and are very pleased that the Hotel and Staff were able to exceed your expectations during your visit. I will share your comments with the team at the earliest opportunity. Sincerely, Chris C GM