Ratings based on 2,507 Verified Reviews

3.2 out of 5
67% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Loud AC

Posted Jul 10, 2017
AC is too loud when you turn it to cold. I couldn't fall asleep that night.
2 out of 5
by A verified traveler

Cheap

Posted Jul 4, 2017
Very old hotel. Staff were rude. If you are looking just for a place to sleep, this is the hotel for you. No frills very very basic
Comment from Hotel Management
Jul 7, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
problems with cleaning crew. pool & hot tub not kept clean
Comment from Hotel Management
Jul 6, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
1 out of 5
by A verified traveler

Felt unsafe, very dirty

Posted Jul 2, 2017
In and around hotel trash all over ! Nothing more to add !
Comment from Hotel Management
Jul 5, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
1 out of 5
by A verified traveler

Older raggedy

Posted Jul 1, 2017
Not what the pictures show This is a hangout for prostitutes drug addicts honelesd
Comment from Hotel Management
Jul 5, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
1 out of 5
by A verified traveler from Los Angeles

Bugged out

Posted Jul 1, 2017
Pros: nothing
Cons: everything, especially security.
Location: Near food spots, view of strip but surrounded by bad influences and homeless thru out the property
Woke up from a nap with bugs crawling on me, shower floor was stained and carpet run thru.
Comment from Hotel Management
Jul 5, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
2 out of 5
by A verified traveler from Wisconsin

Seedy area.

Posted Jun 30, 2017
Pros: The room itself was nice and clean.
Cons: Staff was rude at check-in.
Location: Street walkers and homeless people all over the place. It's not a safe feeling walking to the fast food joint across the street to buy your coffee...
A $29 dollar room on Expedia ended up costing 60 Bucks! ($18.61 tax and $14.73 Amenity fee) What amenities? I couldn't even get a lousy cup of coffee in my room...
Comment from Hotel Management
Jul 5, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
1 out of 5
by A verified traveler

Prostitution at my Vacation

Posted Jun 25, 2017
When I arrived at the Wild Wild West I immediately noticed several prostitutes and unsavory people hanging around. It was 103 degrees at 9pm when I arrived, upon checking in I was very disappointed at my Hotels location,the tenants and service. I was issued a room key that wasn't activated, twice. I also requested room service and was not accommodated until 2 hours later. Very disappointing visit.
Comment from Hotel Management
Jun 28, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I'm really sorry your experience with us was not what you expected. We strive to provide a positive experience to each and every guest. Clearly something went wrong here, leading to a less than ideal visit for you. You and the rest of our customers mean the world to us - we wouldn't be where we are without you. With our sincerest apologies,
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

Restful stay

Posted May 31, 2017
Pros: The room was pleasant as well as the pool and also the hotel staff.
Cons: The sketchy characters who roamed around there at night. Also mentioning coffee is all that is complimentary would be good.
Location: It's right off of Tropicana close to the main hotel casinos on the Vegas strip
The casino was heavy with cig smoke and alcohol and the outside of the hotel casino left much to be desired, what with sketchy characters about and the fact that is was not in a desirable area of Vegas. We checked in at night. Also on the website it said continental breakfast was complimentary, which is not true. All you get is free coffee at Denny's. However, the room was very nice, clean, looked newly renovated, bathroom had everything we needed, the beds were very comfortable and clean, floors/carpet were too. Hotel staff were absolutely helpful and considerate. I told the lady at reservations I had kids with me so she put us upstairs in a room far away from the casino and pool where merrymaking can occur at night. It turned out to be a quiet and restful 2 night stay for a mom and her boys. There is also security walking the premises so it brought some comfort. My kids and I didn't worry going to sleep at night. Going to the pool was also great, we went in the day when I knew other guests would be sleeping off their evening before. The pool and jacuzzi were very nice.
Comment from Hotel Management
Jun 26, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Nice hotel, great rate!

Posted May 29, 2017
Pros: Great rate, clean room.
Cons: Nothng.
Location: It's Vegas!!
Needed a room to get some sleep from a long day of driving - staff got me a ground level room to unload all of my cycling gear!
Comment from Hotel Management
Jun 28, 2017 by Peggy Fredrick Assistant Hotel Manager, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.