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Reviews of Delano Las Vegas at Mandalay Bay

5 out of 5
Delano Las Vegas at Mandalay Bay
3940 Las Vegas Blvd South, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews" "
Rating 8 - Good. 173 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property with very spacious and clean rooms. Self parking and rideshare pick up were conveniently located near the lobby. Tons of food and entertainment options in Mandalay Bay and surrounding properties. Overall excellent, high end and quiet place to stay while still being on the strip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness
Clean and friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price and location. Much bigger room than I expected. Overall 10/10.
Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Amenities, property conditions & facilities
Love the hotel, cleaniness, and spacious room. Its at the end of the strip but worth it for the cleaniness.
Stayed 2 nights in Apr 2024

10/10 Excellent

Noha Oushy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded to a king suite with view and it was really nice and clean! Amazing views! Loved it!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
WE really enjoyed our stay and would back in a heartbeat however we also want to experience other hotels for our future travel but we loved the rooms/restaurants..
Stayed 2 nights in Apr 2024

8/10 Good

frank

Liked: Cleanliness, amenities, property conditions & facilities
Have to take cabs or ao g walk to get to main strip
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great, the staff was amazing! loved this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside and out, early check-in flawless. Everything on site that you could want. Pro-tip - Amazon lockers very convenient
Stayed 2 nights in Apr 2024

8/10 Good

Yuriko

Traveled with family
Since no Casino in Delano nice and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please get a decent shampoo and improve the communication about parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast with endless mimosas waitress was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

YEVON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Delano is very beautiful and it was a great experience staying there!!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room size. Definitely will stay there again!!
Stayed 4 nights in Mar 2024

4/10 Poor

Zehavit

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the Delano for few days. This is not our first time in Vegas. We were in shock to find out that on top on our daily property charge of $50US we had to pay $17 (daily) to use the in room coffee machine. Water kettle was an extra $ too. Pool: Their pool is quite far! You need to walk for about 15 minutes passing by restaurants and casinos to get to the pool. Staff: Were all very polite and kind. Rooms: Good size and clean. Beds are comfortable.
Stayed 4 nights in Mar 2024

4/10 Poor

JAE CHEON, LOS ANGELES

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I've never been to a 5-star hotel that doesn't offer room slippers even though the floor is carpeted. And they don't let me bring the towels provided by the pool to the room. I have to pass through the casino from the pool to the Delano hotel room, I came all the way to the room in my wet swimsuit. I think this is right if it's a 3.5 star grade hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I want to especially recognize the reception staff, Julian and Cherelle (please forgive spelling). They weee are both the perfect balance of professional and warm/welcoming. They made me want to stay at the Delano again next time I come to LV
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Fullerton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suites, nice restaurants...this is tied to Mandalay Bay Casino, and unfortunately most of the gaming here is SLOTS...I prefer Multi-hand poker.
Stayed 3 nights in Mar 2024

10/10 Excellent

Saranya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area! We went to see TWICE concert at the Allegiant. It is super convenient! Just a short walk from the stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy because of allegiant staduim but its normal in vegas.
Stayed 2 nights in Mar 2024

10/10 Excellent

Celina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet
Stayed 2 nights in Mar 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Dae

Disliked: Staff & service
Lack of customer service
Stayed 2 nights in Mar 2024
Response from Guest Experience on Mar 12, 2024
Dear Dae,Thank you for bringing this to our attention. We're truly sorry to hear about your dissatisfaction with the customer service during your stay at Delano. We thrive on the feedback of our customers, and your opinion is valuable to us. We assure you that we will look into this matter and strive to improve our service.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t eat here or gamble. But the room was serene and immaculate.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness
Great value on the Strip
Stayed 1 night in Jan 2024

6/10 Okay

Louis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, nice and quiet. The receptionist that checked me in was amazing!
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Stayed 1 night in Feb 2024

8/10 Good

Cody

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the check in staff were rude and made us feel like we were bothering them by checking in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient and close to everything
Stayed 4 nights in Feb 2024

6/10 Okay

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
It is just dull. Views poor. This area in inconvenient. Getting more worn every year. All the shops and food options are lame. Citizens chicken salad gave me food poisining. I wonder why anyone would aspire to stay here. I just did because trying to stay in all of the hotels.
Stayed 1 night in Feb 2024
Response from Guest Experience on Feb 28, 2024
Dear Nikolas,Thank you for taking the time to share your feedback regarding your recent stay at Delano. We sincerely apologize that your experience did not meet your expectations. Your comments have been noted and will be addressed with our team to improve our service and offerings. Again, we appreciate your feedback and apologize for any inconvenience you have experienced. We hope to have the opportunity to welcome you back in the future and provide a more positive experience.

10/10 Excellent

Shannon

Liked: Staff & service
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
my wife and i love this hotel, from the friendly staff to the cleanliness of the property everything was amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about Delano.. my favorite place to stay in Vegas!
Stayed 1 night in Feb 2024

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco

Stayed 1 night in Feb 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice checkin process very helpful
Stayed 1 night in Feb 2024

6/10 Okay

Melckedeque

Stayed 4 nights in Feb 2024

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 2 nights in Feb 2024

8/10 Good

MEE FUNG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and comfortable stay!! Would definitely stay here again!
Stayed 2 nights in Feb 2024

8/10 Good

Richard, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience, less so at check out. Minibar had opened items, bathroom was missing TV remote control. Generally a positive experience but room for improvement.
Stayed 1 night in Feb 2024

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jelly Kiritbhai

Liked: Cleanliness, staff & service, property conditions & facilities
It was plaeadant experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Randeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Hee Joon, ROLLING HILLS ESTATES

Liked: Cleanliness, staff & service, property conditions & facilities
Bery nice and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024