Ratings based on 2,192 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

great hotel, close to the center of the strip

Posted Sep 1, 2015
We were told initially that our reservation could not be accommodated for 4 nights as reserved but where offered enough to compensate for that situation. However towards the end we where given our initial reservation anyways. Staff was understanding and extremely helpful throughout my stay. Also, it's a beautiful hotel to stay in and close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Impressive hotel loaded with aesthetics/ammenities

Posted Aug 27, 2015
Pros: Location, service and ammenities
Cons: add a hotel shuttle.
Location: Easy access to Mandalay Bay beach, the Luxor etc. All shows and features can be accessed without leaving any building = bonus!
Beautiful, fresh, great views and service. Efficient check in, baggage storage after check out, transportation to and from the airport. Very helpful, knowledgeable and professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room and very spacious, beautiful!

Posted Aug 27, 2015
They should really think about changing there hotel air freshner as it is not pleasant, smells like it should be used in a bathroom and not the entire hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nicest Hotel I have stayed at so far

Posted Aug 26, 2015
Pros: It's more relaxed than other places. The Hotel focuses on getting away from it all rather than having it all in your face.
Location: It has a Lazy river, a wave pool, a separate pool just for Delano guests across the hall into Mandalay Bay there's the casino and all by the strip
The room was clean and very spacious. Since the Hotel was remodeled about a year ago everything in new and clean. two restrooms separate shower and bath tub. We had a wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel can't wait to go back

Posted Aug 24, 2015
Pros: Everything.
Location: Location is at the south end of the strip, which you can take the tram that takes you from Mandalay Bay to Excalibur and walk down the strip.
The room was unbelievable, exceeded my expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Nice suite for a girls getaway

Posted Aug 21, 2015
Pros: access to Mandalay Bay
Cons: location is a little confusing to find
Location: Mandalay Bay pools, restaurants, shopping
Very nice modern suite for 4 girls to share. I like that there are 2 bathrooms. We felt safe and had a great time with easy access to Mandalay Bay.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

The Delano

Posted Aug 19, 2015
Pros: Great staff! Nice rooms
Location: It's Vegas. There is always something to do!
The mini Suites are nice. Having access to all of the Mandalay Bay makes it work. The hotel staff was excellent from the front desk to the ladies taking care of our rooms. Everyone was very nice and did a great job. We found the mirrored elevator doors to be very dusty and it really stood out compared to the way the rest of the hotel was kept up. It was surprising that they had not been wiped off, over the length of our stay, since we saw it each time we went to the elevator. The staff is excellent from top to bottom and this is the second time I have stayed at this location. Both times I was very happy with it. I would happily stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Surprisingly great room!

Posted Aug 10, 2015
Pros: The ROOM, the great staff were as helpful as possible, the great bars, the casino was nice too.
I knew the Delano and the Mandalay Bay are good hotels (basically the same), but this stay was amazing. I originally booked a normal King sized room and wasn't expecting much. But when i checked in, I got an upgrade to a Penthouse Suite! I assumed it was because they overbooked, but who cares?! The room was HUGE and amazing! I'm sad it was only for 1 night, but it was worth it. The furniture was nice, the room was really big and I had fun just trying out all the chairs in the room. Definitely going to look into getting one as a "party room" when I come into town with more friends next time. The only downside? There was a bit of a water leak by the bathroom, making it weird and kinda gross to walk around without the slippers they give you. Overall though, a great hotel at a great value!
Comment from EPC
Aug 13, 2015 by Jessica, EPC
I greatly appreicate the time you have taken to share your experience with us. I am absolutely delighted to hear you had such a memorable vacation. I look forward to welcoming you back again next time during your visit to Las Vegas.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice, clean and overall pleasant

Posted Aug 6, 2015
Pros: The pool was great for the kids
Cons: Customers service
Location: Lots of hotels and great shopping. There is red rock national park and Grand Canyon.
The hotel overall was great, but there were a few things, first check-in service was not pleasant. the staff member was not friendly at all, she told us how much our balance was,gave us our room key and pointed us in the direction of the elevator, no have a nice stay or anything we can help you with. The glass shelves in the bathroom had an inch of dust on them. This hotel is also pet friendly not a problem. We were told certain floors were for pets and ours was not one of them. To our surprise one morning there was a dog next to us, we informed the desk and they said there was nothing they could do unless we wanted to switch rooms (no thank you we were already there for two days and unpacked) lets just say we had to listen to 4 hours of barking that night and we complained and again no help or follow up. The service at check out was great though.
Comment from EPC
Aug 13, 2015 by Jessica, EPC
I greatly appreciate the feedback you have shared with us in regards to your recent stay. I am absolutely delighted to hear we were able to meet our mark with you as a guest. It sounds like you surely enjoyed your stay. I look forward to seeing you again soon. Have a pleasant day.
3 out of 5
by A verified traveler

Not ready for Prime Time!!!

Posted Aug 6, 2015
Pros: Rooms were nice - not as big as other rooms in other hotels, but they were fine.
Cons: They need to figure it out.
Location: Nothing - it's way down on the strip so getting out is impossible
I have NEVER checked into a Las Vegas hotel where they first of all told me there were no rooms - then asked if I would like to PAY for an upgrade, (because they sold my room?) - and then sent me to a dirty room. They "waved" the resort fee - but serioulsy? You were going to charge me $32 a day for a resort fee? And why didn't Expedia tell me that in big bold letters before I booked that hotel - I am Not paying for that in Vegas! I can accept that gone are the days of the $5.00 buffet - but the whole town is just like a needy kid with their hand out for EVERYTHING