All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 696 out of 1049 reviews" "
10 - Excellent
696
Rating 8 - Good. 183 out of 1049 reviews" "
8 - Good
183
Rating 6 - Okay. 86 out of 1049 reviews" "
6 - Okay
86
Rating 4 - Poor. 41 out of 1049 reviews" "
4 - Poor
41
Rating 2 - Terrible. 43 out of 1049 reviews" "
2 - Terrible
43
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Mutiara Dewi
Traveled with family and small children, Traveled with family
This hotel was very clean and smelled really good! There is no smoking which is rare around here! It was very safe and in a great location! I highly recommend this hotel!
Sara
Stayed 2 nights in Mar 2024
8/10 Good
Stacey
Traveled with family
Mar 27, 2024
Liked: Cleanliness, amenities
I liked that you had to use a key card to get to the elevator
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Great room, clean. Staff were super friendly and helpful
Ernest
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Staff was very helpful, ambiance in rooms were bright and relaxing
Lou adrianne
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
I should've stay here since we started to come to Vegas we would definitely come back for the rest of our stays
Reyna
Stayed 1 night in Mar 2024
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
6/10 Okay
April
Traveled with family and small children
Mar 22, 2024
Liked: Cleanliness, staff & service
I like the convenience of the area and the cleanliness. I didn’t like they didn’t honor my free upgrade and I booked a higher price room in order to get the free upgrade. I also didn’t like that one of the days hot water was turned off from 9am-7pm and our kids sleep early so bath time was hard since we had to wait
April
Stayed 3 nights in Mar 2024
Response from Guest Service Supervisor on Mar 26, 2024
Thank you for taking the time to rate your stay. We are sorry for the challenges that may have occurred during your time with us. We hope to have the opportunity to welcome you back for an overall improved experience in the future.
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
10/10 Excellent
Karen
Mar 19, 2024
Karen
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 22, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Handicap bathroom needs to be able to enter by oneself with door opening button. I needed to find a housekeeper to open and hold door for me.
Joyce
Stayed 7 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
This hotel was absolutely amazing and I am Definitely going to book and stay here again
Dianne
Stayed 3 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Seems kinda petty, but there wasn’t an outlet on both sides of the bed for charging your phone.
Burke
Stayed 4 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
10/10 Excellent
Anastasiya
Mar 16, 2024
Anastasiya
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Very nice and clean property with comfortable suite, beds and amenities.
Said
Stayed 3 nights in Jan 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
I liked the staff - I just didn’t like being pressured to do a timeshare on my stay and no breakfast location offered in a fine hotel and some of the guest that was part of the event to go to the time share was kind of loud.
Swanta
Stayed 3 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
6/10 Okay
Peter
Business traveler
Mar 14, 2024
Liked: Cleanliness, staff & service
At booking says there is in room dining. In fact there isnt any. Poor on information online
Peter
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We do apologize for the misinformation reflected on the 3rd party booking site and want to assure you we have promptly rectified this information to reflect accurately. We look forward to hosting you again in the future!
Away from the Casino hustle crowd but convenient to the strip and to the Bakkt theater. Parking is very closed to the hotel entrance. Parking is included. Beautiful modern hotel, elevator, and room and room view. Staff are polite and professional. Security is excellent. Pool space seems small for a huge hotel at full capacity. Pool setting is by the receptions seems unusual.
Dien
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 19, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Amazing property. I come back every time I visit Vegas. it is safe and fun because it has a pool and a hot tub that is always clean and enjoyable.
Yeny
Stayed 4 nights in Mar 2024
Response from Taylor | Guest Service Supervisor on Mar 13, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
10/10 Excellent
Ravinder
Mar 9, 2024
Ravinder
Stayed 3 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Great family friendly location…the rooms just need a few updates
Omar
Stayed 3 nights in Mar 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
A lot of dining and shopping options, rooms were spacious and clean
Richard
Stayed 1 night in Mar 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
What a beautiful property. I do not like to stay in casinos and this was the perfect choice. Walkable to everything. If we wanted to gamble, just a few steps to Planet Hollywood and beyond. Great shopping and dining in Miracle Mile. Wonderful staff. AMAZING views! My new Vegas home when visiting. 5 star experience!
Tammy
Stayed 3 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
4/10 Poor
elizabeth
Traveled with family and small children, Traveled with family
Property is located directly across Grand Prix - extremely loud racing noise. Bathrooms are minimal and sparse. Kitchenettes do not have a stove. Bedrooms do not have curtains - shades only. Property is extremely minimal and functional.
elizabeth
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for taking the time to rate your stay. We are sorry for the challenges that may have occurred during your time with us. We hope to have the opportunity to welcome you back for an overall improved experience in the future.
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
10/10 Excellent
elaine
Mar 2, 2024
X
elaine
Stayed 4 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
10/10 Excellent
Val
Business traveler
Mar 1, 2024
Liked: Amenities
Clean, well designed
Val
Stayed 4 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
We LOVED our stay! The staff was very friendly and helpful. The room was immaculate. We especially enjoyed the kitchenette. We were in town for a half marathon and so were particular about what we were eating. This allowed us to fix some of our own healthy meals (with the convenience of grocery delivery). This was both a cost-savings and a health bonus.
Elizabeth
Stayed 5 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Middle of the strip. Beautiful suites and loved the projector screen in the room!
Meighen
Stayed 3 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
If you are looking for a family oriented hotel in the middle of the Vegas strip the Hilton Elara is the absolute king.
ANTONIO
Stayed 5 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
The hotel was good. Rooms were excellent!
Check-in was very, very slow!
Staff was friendly, especially the security men; they were very helpful! The elevator system was incredible!
The bar which were in the middle of the large hall had no atmosphere.
The resort fee was high, especially since we could not use the pool which was closed.
The direct access to the Miracle Mile Mall was convenient.
Angelika
Stayed 4 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!
No casino! = doesn’t reek of cigarettes so that’s a positive, I liked the location pretty close to the airport & and right by the strip everything you need. The room was good minus the old pair of underwear that were left behind mistakes happen so I’m not too upset. Price point is great as well
Gerardo
Stayed 2 nights in Feb 2024
Response from Guest Service Supervisor on Mar 11, 2024
Thank you for taking the time to share your feedback with us. We apologize for the challenges you experienced during your stay. We will ensure your feedback is reviewed with our team. We hope to have the opportunity to welcome you back for an overall improved experience in the future.