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Reviews of Hilton Grand Vacations Club Elara Center Strip Las Vegas

4 out of 5
Hilton Grand Vacations Club Elara Center Strip Las Vegas
80 E Harmon Avenue, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1077 reviews" "
Rating 8 - Good. 186 out of 1077 reviews" "
Rating 6 - Okay. 92 out of 1077 reviews" "
Rating 4 - Poor. 44 out of 1077 reviews" "
Rating 2 - Terrible. 43 out of 1077 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room with an amazing view. The only thing I did not like was a fairly hard sell for their timeshare units which many people are unable to even give away. A polite no thank you was not enough to dissuade them.
Stayed 2 nights in Apr 2024

8/10 Good

FRANCIS, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No much to complain about, except maybe the walls are thin. I can hear people talking next door. Also, no housekeeping during our 2 night stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tywuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Love Elara!
Stayed 1 night in Apr 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mais, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Charles

Liked: Cleanliness, amenities
The room itself was amazing. Great view, spacious, and really nice amenities. Cons: i dont want to be sold on timeshares while on vacation, the smaller items (pillows, sheets, towels) were not that great (scratchy, flat).
Stayed 2 nights in Apr 2024
Response from Venus on Apr 23, 2024
Hi Charles,Thank you for taking the time to take our Post Stay Survey and providing feedback regarding your vacation. We strive to deliver the best vacations possible, and we apologize that fell short of your expectations.

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for a friend’s bachelorette. Wonderful staff and great location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping personnel were very nice.
Stayed 3 nights in Apr 2024

8/10 Good

stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The easy access to the interior mall and the Vegas strip was great. When you leave the back of the hotel you are in the middle of all the action. My only complaint was the cleanliness of the room. The linen for the sofa bed was torn and stained. The room looked as if it hadn’t been vacuumed. When we let maid services in, they made the bed, replenished the towels and took out the garbage. They didn’t vacuum or clean anything else. There were crumbs under the dining table that stayed. Other than that I highly recommend this hotel. It’s family oriented with a great quiet pool area. I plan to stay again!!!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom suite as a family of 5 and it was perfect. The room was a "studio" suite attached by conjoining doors to a "one bedroom" suite. We had a full kitchen, two full bathrooms and a large seating area. But the best part was the view of the sphere! The kids loved watching the sphere change throughout the day. The kids also enjoyed the projector screen for watching movies and while I wasn't able to connect our tablet's netflix, we found a good movie on the tv guide for the kids to watch. The hotel is very clean and the staff were all so polite and helpful. They accommodated a slightly later checkout and the self-parking was super easy and convenient. I loved that they had guest's scan in their room keys to use the elevator and pool area. We unfortunately didn't get to fully enjoy the pool as it was incredibly windy the entire weekend we were visiting. But the pool area is very nice, lots of seating areas, and always clean and welcoming. The walk to the strip is very quick - just make sure that when you exit the hotel lobby into the Miracle Miles shopping mall that you turn left (heading right, takes you for a long walk through the entire mall!). You can exit right to the strip without going through the Planet Hollywood Casino floor if you'd like. And you can easily access the pedestrian bridge to the Cosmo/Crystal Mall/Aria or the street crosswalk to the Cosmo/Bellagio. The location and large suites were perfect for our family vacation! Highly recommend.
Stayed 3 nights in Apr 2024

8/10 Good

Lily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more dining choices. Would be nice if there is an openable window in the unit
Stayed 5 nights in Apr 2024

6/10 Okay

sang

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Venus on Apr 21, 2024
Hi Sang Thank you for taking the time to take our post stay survey. Please tell us if there is anything else we can do to best assist.

10/10 Excellent

Destiny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our girls trip to Vegas. Close to everything and the suite itself was beautiful and had everything we needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcelo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 10 nights in Apr 2024

10/10 Excellent

Marcelo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience! Great Hotel with good service and facilities. I recommend!
Stayed 11 nights in Apr 2024

10/10 Excellent

Valentino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is, well located and several dining and shopping options are available, it’s within walking distance of every where you want to go!
Stayed 1 night in Apr 2024

10/10 Excellent

Summer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2024

10/10 Excellent

Ranishia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property i stayed here when my husband and I eloped and plan to make this my Vegas property! Its nice clean quiet great giew but planet hollywood right next door with all the action!! 10/10 for us!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Valentino

Stayed 7 nights in Apr 2024

10/10 Excellent

soo hyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 3 nights in Apr 2024

4/10 Poor

Juliet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The accommodations were suitable, I had no issues with the location, cleanliness or the amenities. My issues lie solely with the staff, the HGV sales people and the overall messaging of this resort. If you are not an owner/member of HGV do not waste your time here. They treat you like crap. There are so many restrictions to staying here if you are not a member. For instance there was no seating in the pool era and the entire top half of the pool seating was dedicated to just members and it sat empty the entire time while no one could find open beds or seating. Plus the pool is FREEZING cold, they lie and say it’s heated…it is not. Then please do not do the “Sales Presentation” their sales tactic is to insult you, and make you seem stupid for paying for vacations to manipulate you to join their membership. It is not worth whatever they are promising for 90 mins of your time. The sales person we met with so rude, he left me speechless. He basically said it was because we were “poor” that’s why we didn’t want to sign up for the membership. It was a surreal experience. I will never make the mistake of booking this property ever again.
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, nice view of the city, connected to the miracle mile, walkable to everything. Staff very attentive and quite nice. The only issue we had was the bathroom sink didn't drain well and the tile in the shower didn't look like it had been cleaned well. Those were minor issues. Nice place to stay all in all. We would stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Francis, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, well equipped room, attentive and top notch staff. We had no complaints!
Stayed 5 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Maribel

Stayed 4 nights in Apr 2024

10/10 Excellent

Vineet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and it was nice. No complaints! Property is great and the location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and the convenience of being hooked on the Miracle Mile made for ready entertainment and things to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All staff I encountered were extremely polite, helpful, and knowledgeable. I would definitely stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Komal, yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to junction of Paris and Belagio. Rooms were spacious and clean with Citi view
Stayed 1 night in Apr 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome just off strip family friendly..
Stayed 1 night in Apr 2024

10/10 Excellent

Chris, mar vista

Liked: Cleanliness, staff & service, property conditions & facilities
Still had to pay full price for parking and resort fees even though we are owners in HGV. That was VERY DISAPPOINTING.
Stayed 1 night in Apr 2024

8/10 Good

Paulette

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and location
Stayed 1 night in Apr 2024

6/10 Okay

Ullas

Liked: Cleanliness, property conditions & facilities
They didn’t give me Hilton points ..bcoz I booked through Expedia
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Always my top choice when in Vegas!
Stayed 1 night in Apr 2024

8/10 Good

Helen

Traveled with partner
I enjoyed the view we had
Stayed 2 nights in Mar 2024

6/10 Okay

Renea

Liked: Cleanliness, property conditions & facilities
The check-in process was long. Apparently I was on a waiting list. So even though you book through expedia.com, you don't have a room
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe haven off the busy Vegas strip
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at the Elara! Great to go to a casino free hotel after spending the day out and about. Love that it’s connected to the Miracle Mile shops and to Planet Hollywood casino.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great!
Stayed 3 nights in Mar 2024

6/10 Okay

Hoang

Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, had a 2 bedroom suite with an 8ft projector screen!
Stayed 1 night in Apr 2024

10/10 Excellent

Jefferey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented a 2 bedroom suite with my family. Tons of room, easy parking (18 bucks a day) incredible views (ask for room facing sphere), full kitchen and laundry. It’s not cheap but you get what you pay for. I’ll stay again.
Stayed 7 nights in Mar 2024

8/10 Good

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Shower is not working. Otherwise, all is good
Stayed 3 nights in Mar 2024