Ratings based on 4,685 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

5 star hotel, 1 star service

Posted Feb 17, 2017
8am construction, working going in and out of our room leaving the door open while we were still checked in and using the room. The hotel itself was very nice, but my experience there was horrible. The moment my party arrived in the lobby, we were greeted by someone trying to sell us a timeshare. Before we could check in we had already spent 15 minutes repeatedly turning down a timeshare tour. The morning we were supposed to check out, we were woken up at 8am by hammering, drilling, sawing, and just a cacophony of power tools. I called down to the front desk and the woman was very polite and said she would find out what's going on and call me back. And hour later no one has called me back, and the construction just kept getting louder. I call down again and was greeted by the same woman who told me maintenance was changing locks and there's nothing they can do about it. That's fine, they have to do their jobs. But then before 11 we get a call from the desk informing us that maintenence was outside our room and needed to change the locks right now. We're annoyed but we're assured that it was a quick process, so we ask for a later check out and was denied and told latest checkout is at 11, which is not true because our friends in the ne,the room were given 12pm. I explain this the person on the line and the fact that there are strangers going in and out of our room so we havent been able to shower, she sounded noticeably annoyed, put me on hold and came back on to tell me 12 wa
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Amazing rooms attached to Miracle Mile Mall.

Posted Feb 15, 2017
Pros: The rooms were amazing.
Cons: Parking, parking, parking!!!
This is a large and beautiful property attached to the Miracle Mile shopping mall. Our room was impressive with window shades that opened when we opened the door to enter the room revealing floor to ceiling windows of the lights of the strip. We stayed in a junior suite with a separate bedroom and living space. It was spacious with 3 televisions including the one in the bathroom. The bed was really comfy. Loved the rainshower head in the shower. Our only complaint was the parking and it was terrible. This hotel shares the parking garage with the shopping mall and other hotels. We could have used valet parking for $15/day but chose to self park. Winding through the parking maze to get to the correct area was tricky and took a few tries. The parking garage lacks clear signage. Then finding a parking spot took circling around a few times waiting for someone to leave. We ended up walking a long ways to the hotel entrance. There are no restaurants inside the hotel (there is a Starbucks). For dining, we went into the shopping mall. There is easy access to walking the strip. You have to walk through the shopping mall and that exits out to the strip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
WE LOVED THIS HOTEL. CLEAN AND GREAT STAFF.. VERY HELPFUL AND A VERY NICE PLACE TO STAY. WOULD STAY AGAIN AND RECOMMEND TO OTHERS.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Beautiful hotel close to the strip!

Posted Feb 12, 2017
This is my third time staying here and each time has been amazing. The rooms are extremely comfortable and spacious. Four of us stayed in a one bedroom suite, which includes a living room, kitchen and bedroom! We never got in each other's way. I would recommend this hotel to anyone wanting to be in Vegas, on the strip without the hassle of having to pass through a casino, but yet being connected to Planet Hollywood and the Million Mile Mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Always a good time at Elara

Posted Feb 12, 2017
Pros: Room size and on the strip
There was a slight problem with the name on the registration but the front desk was able to get it all figured out in a timely manner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Hotel.

Posted Feb 10, 2017
I really enjoyed my stay at Elara, nice staff. Very clean. Only thing I disliked is the fact they offered a time share or a meal credit in Vegas, & they felt some type of way when I didn't purchase the Hilton properties. Other than that I like the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Jan 21, 2017
The room is clean and comfortable. We have a great in the room.
Comment from Hotel Management
Jan 25, 2017 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Michael Ellis Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in great location

Posted Jan 7, 2017
The Elara is well located and convenient with huge and extremely comfortable suites however self parking can be a hassle at first until start using the side direct access bridge near the lifts only downside is the non complimentary wifi overall an excellent experience
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Excellent Location and Beautiful Suite!

Posted Dec 24, 2016
This hotel is the perfect location in Vegas because u have the Miracle Mile shops right underneath you and all of the restaurants as well!! The hotel is within minutes of the Majority of the nightlife in Vegas: Hakkasan, Jewel, Marquee, Omnia, etc. The 1 bedroom suite is all luxury!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Perfect hotel by the strip but away from casinos

Posted Dec 21, 2016
We preferred this hotel for a family trip to Las Vegas. We did not want to be exposed to casinos but still wanted to be by the strip so that we can walk around. This hotel met and exceeded our expectations. We would return here again.