Ratings based on 763 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Went out of their way

Posted Aug 26, 2015
Pros: Staff went out of their way on a few occasions, nothing major, but you could tell that they were very service oriented.
We arrived 5 hours earlier than the checkin time with 3 tired kids, and they said if the room was ready they would get us in earlier, and they did. It was a big help for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than any other big hotel on the strip

Posted Aug 25, 2015
I stayed at other big hotels on the strip, but this hotel exceeded my expectations and much better value for money than any other hotel in vegas. As you walk in, you see the Royal Swans and Koi carp in the water. No long lines at checkin. No crowds in the pool. In the evening, we are given free drinks and canapes. Made to order breakfast in the morning. It was delicious. I must say, they have a variety of breakfast options. Business center was available to print out boarding pass etc. They have an hourly shuttle to airport and the strip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wien

Funktionelle Unterkunft mit tollem Frühstück

Posted Aug 20, 2015
Funktionelle Unterkunft in der Nähe vom Strip mit sehr gutem Service und hervorragendem Frühstück. Kein Kasino dadurch etwas Ruhe vom Trubel am Strip
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Posted Aug 20, 2015
Great hotel. Nice rooms, nice staff and a great pool area!
4 out of 5
Recommended
for Families
by A verified traveler from Kansas City

Nice hotel close to strip

Posted Aug 5, 2015
Excellent made-to-order breakfast. Kids liked the pool. Stayed here multiple times.Got moved to the Hyatt once because they had "mechanical problems," which was definitely not as nice, but otherwise a good experience.
Comment from EPC
Aug 17, 2015 by AD, EPC
Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed your stay with us and we look forward to your next visit. Thanks,
2 out of 5
by A verified traveler from Anaheim

Small suite

Posted Aug 3, 2015
The suite I got was for 6 people when i got there I was surprised to see one bedroom not 2 even though the key said 2 bedroom. There was no blow dryer there was only 2 towels for 6 people and when I arrived there was a cup of coffee left next to my door. It was sitting there for a whole day straight .
Comment from Hotel Management
Aug 18, 2015 by AD, Hotel Management
Thank you very much for sharing your experience with us! We always appreciate all the feedback and we follow up directly with our Housekeeping staff. Thanks
2 out of 5
by A verified traveler

Posted Jul 27, 2015
Dirty.... Trash was to be found on the floor near the elevator which seemed to have been there for days. Carpets were in BAD shape and the furniture in the room was torn and spotted with stains. Although the Bartender was very polite. Not a place I would recommend or consider staying at again.
Comment from EPC
Aug 17, 2015 by AD, EPC
Thank you very much for sharing your thoughts with us. We will share your comments with our housekeeping staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu,Hawaii

Nice hotel with two beautiful swans swimming

Posted Jul 20, 2015
The sofa bed is an added bonus except the extra blanket in the storage was dirty and when asked for a new one, it's so old and full of holes. The breakfast buffet is good with fresh made omelette except the line is moving too slow. We had to wait 20 minutes for an omelet.
Comment from EPC
Aug 17, 2015 by AD, EPC
Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed your stay with us and we look forward to your next visit. Thanks,
5 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

Vegas with kids

Posted Jul 14, 2015
Easy checkin, room was exactly as described, front desk staff was very helpful and informative- the ease of use of this hotel was my favorite feature- the pool was always open, the manager's reception was very welcoming and they would prepare your drinks with a plastic cup if you prefer to take to the pool area... The morning breakfast made to order was wonderful and the workers were all so very helpful and accommodating! A refreshing experience in contrast to many hotels where the first answer is usually no, or rules rules rules...
Comment from Hotel Management
Jul 20, 2015 by AD, Hotel Management
Thanks for the nice review! We are glad to hear to enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno

Great amenities for such a good price!

Posted Jul 13, 2015
A great overall experience. Room was very clean and easily accommodated 6 guests. The in - room snacks were a plus. And their breakfast! Omg.. super delicious! I also appreciate d that it was very close to the strip, yet without all the traffic and noise.
Comment from Hotel Management
Jul 20, 2015 by AD, Hotel Management
thanks for reviewing our hotel.. We appreciate the feedback.