The "Hotel" was poorly maintained.
Posted Mar 14, 2017
The Emerald Suites is not a hotel; it is a place to rent by many locals by the week with no credit check required. When we got there, there was police activity in the parking lot. The room was not clean and smelled like smoke, the bed was squeaky, the room did not have waste baskets, hangers, or kitchen utensils to make coffee, etc. The next door room had a smashed out window with glass on the walkway, trash and debris was not cleaned up, and there were no outdoor trash receptacles. The front desk was not helpful when I asked for waste baskets and hangers, and when I requested a refund for the remaining 2 nights of our 3 night reservation, they refused to refund our money. I would NOT stay here again, and suggest no one reserve a room there!
Comment from Hotel Management
Mar 23, 2017 by Frontdesk, Hotel Management
Sorry you didn't enjoy your stay