Ratings based on 109 Verified Reviews

3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Generally nice stay.

Posted Feb 21, 2017
Pros: Good location. Reasonable prices.
Cons: See comments above,
Location: Near Las Vegas Strip. Plenty to do.
No hair dryer in room. Was made available upon request. Inconsiderate guests allowed dogs to poop near front and back doors. Maid did not have extra towels on her cart. Had to request from front desk.
1 out of 5
by A verified traveler

Halfway house..

Posted Feb 18, 2017
We felt VERY unsafe because they take the homeless off the streets and give em rooms.. I'm all for taking the homeless off the streets. BUT when they are begging you for alcohol and money NOT kool..
3 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Okay Stay

Posted Jan 22, 2017
The outside of the building looks nice enough, but the rooms seem quite run down and cheaply thrown together. The location was decent - we drove and parked closer to the strip so we could walk and site-see. Cheaper than a place on the strip for sure, but sort of run down feeling.
Comment from Hotel Management
Feb 8, 2017 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We would like to start off by apologizing if your stay wasn't what you were expecting. We hope you will give us the opportunity to change the impression you took from us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
People were friendly, nice place to stay. Strong odor though.
Comment from Hotel Management
Dec 20, 2016 by Manager, Hotel Management
Thank you for sharing your experience. I'm glad that you were pleased with the service provided by our staff, but disappointed about the odor issue, which has been addressed with our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
3 out of 5
by A verified traveler from Italy

Posted Dec 3, 2016
Cons: Cleaner
Location: far away
For the money I paid you expect room attendand to clean daily?
Comment from Hotel Management
Dec 22, 2016 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We would like to start off by apologizing that the housekeepers did not go in to clean your room during your stay. It is our policy that we do not go into the room unless you are here for more than eight nights, but if a guest wants new linen we can always exchange them at the front desk. We will have a meeting with our staff and make sure this is communicated correctly to future guests. Once again we apologize for any inconvenience this may have caused.
3 out of 5
by A verified traveler from US

Posted Dec 1, 2016
Some bad smell in the room nor vented. Cooktop produced some smoke when I used
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We would like to start off by apologizing we did not meet your expectations. We will inform our maintenance engineer to check the room and have him do a deep cleaning to the room and to take a look at the stove. Thank you once again for your time. We hope to see you soon, should your travels bring you back into the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 27, 2016
I loved my stay in the vegas. As it was very calm and peaceful.
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We are extremely pleased to know that you enjoyed your stay with us. We look forward to seeing you soon, should your travels bring you back into the area.
3 out of 5
by A verified traveler

Smell

Posted Nov 15, 2016
Location: Near the strip and restaurants and freeways
It would have been good if the room smells fine. The room smells like someone has fried food using old cooking oil. The smell sticked to the walls and carpet that even if we kept the door open we can still smell it. I would suggest that everytime the room is vacated by the guest you should put or spray an air freshener to remove or mask the odor from cooking the food.
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Thank you for taking the time to give us feedback of your stay. We apologize if your stay was anything less than what you were expecting. We will make it a point to speak to our housekeeping and maintenance staff to see if there is anything we can do to get rid of the smell. Thank you once again for your time. We look forward to seeing you soon, should your travels bring you back into the area.
2 out of 5
by A verified traveler from las vegas

2 grown men one bed???

Posted Nov 13, 2016
Pros: When we left for another hotel. What a night after a flight.
Cons: Booked 2 beds was given one. Won't be back. Not the sleep I had intended.
Comment from Hotel Management
Dec 5, 2016 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We would like to start off by apologizing for the inconvenience of only having one bed. Unfortunately when you book with a 3rd party company such as Expedia they don't guarantee a room type just a room. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly suprised

Posted Oct 13, 2016
Check in was reasonably quick. The room was good sized and clean and fairly quiet. I liked that they were fairly close to a 7-11 across the street.
Comment from Hotel Management
Oct 17, 2016 by Manager, Hotel Management
Your feedback about your stay is much appreciated. It is good to know how seamless your check in was and that enjoyed the quiet, spacious you reserved. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.