Ratings based on 1,982 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
80% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Close to the strip mall

Posted Feb 5, 2016
Pros: Nothing.
Cons: Change the management and staff, and renovate the hotel to a reasonable standard, and improve the continental breakfast menu.
I would have booked a hotel with better condition spending few more extra dollars. It's not worth for the money. Even they didn't give me a wake up call. Guy in the reception was so rude ... he didn't care about the guests. Morning breakfast was horrible .. pickle, rice, frozen boiled eggs (thawed on the night), no milk, and toaster also didn't work out of 4 two of them.
2 out of 5
by A verified traveler from ontario

let down

Posted Jan 29, 2016
Pros: nothing
Cons: everything
We were told before leaving on our vacation, all we had to do was call the hotel from the airport and they would send their shuttle. I called the hotel a second time after waiting approximately 1 /2 hour and was told the shuttle had left 10 minutes ago.( The hotel is 10 minutes away ) The driver finally called us about an hour later and informed us we were waiting at the wrong location. ( the hotel had not advised us where to wait ) The driver was very polite and helped calm me after a very long day. I believe his name is Daniel. When we arrived at the hotel, the clerk seemed a little short with myself and others that were waiting patiently. The next day I found that the clerk had been overwhelmed with several large groups and had no help. I had also requested additional towels, but had to retrieve the next day at the front desk. We also booked into another hotel the following week that was cheaper and much more organized.
1 out of 5
by A verified traveler from Australia

Only if you are desperate

Posted Jan 28, 2016
Pros: The bed was comfortable and the hotel relatively quiet.
Cons: All aspects at this hotel can be improved, including the running/ management. The facilities are in dire need of serious refurbishment / replacement.
Location: Reasonably located within 10 minutes walk from main attractions.
The management of this hotel appears to be asleep and it is run on auto-pilot. Furniture and fittings are seriously dated and general cleanliness is disappointing. After checking in at 3pm we discovered our sheets were stained although they appeared to have been washed. We had to request clean sheets several times before these were provided (after 10pm !!). There is a constant terrible smell on level 3 which hits you as you exit the lift, it could the aged carpets or wiring in the ice machine. Towels are small, thin and very old. The breakfast is very low budget and should be avoided. One the plus side, the bed was surprisingly comfortable and the hotel relatively quiet throughout the night. The large external pool area has some potential to be enjoyed in summer, but again will need new chairs, benches and tables. The sleazy 'Gentleman's Club' next door does not do the hotel any favours.
2 out of 5
by A verified traveler from Chicago, IL

Not recommended

Posted Jan 24, 2016
Pros: Location
Entrance was OK but hotel rooms were not clean. Will not stay there again.
2 out of 5
by A verified traveler

Posted Jan 24, 2016
Toilet not flushing properly. Room to old and not clean
2 out of 5
by A verified traveler from Utah

Learned my lesson

Posted Jan 23, 2016
Pros: It was across the street from a Starbucks and some really good dining.
Cons: Breakfast and for Gods sake replace the carpets
Location: Walking distance from the strip and the new LINQ shopping and dining area
This is the second time I have stayed there and thought maybe I just got a bad room but either I was given the exact same room again or all of the carpets are in serious need of replacement.
2 out of 5
by A verified traveler from Southwest

Fortune Hotel and Suites Has Not Spent The Fortune

Posted Jan 22, 2016
Pros: Not much. The staff didn't even like their own hotel.
Cons: New manager...new staff....new rugs...new attitude.
Location: A mile from the strip with one small casino and strip joint nearby.
Just quickly say, the front desk clerks were less than friendly and professional. I tried three times to call them from the airport for the shuttle. I was disconnected on two times and the third time I was given wrong directions to where the shuttle would pick me up. It was an hour and 15 minutes before they arrived. One evening when I returned from the Shot Show my hand-towel ring held a wash cloth with no hand-towel to be found. Someone was flying high while cleaning my room. I recommend to go some where else.
2 out of 5
by A verified traveler

Posted Jan 22, 2016
Pros: very little
hotel staff not friendly at all, they call the room at check out time
2 out of 5
by A verified traveler

Very disappointing.

Posted Jan 22, 2016
Pros: Starbucks right across street. That and nothing else.
Cons: Everything. This hotel requires a complete renovation and better staff.
This hotel requires a complete renovation. It is old, dingy, dank and dirty. The staff are young and indifferent. At check-in they were unwelcoming and unfriendly; at check-out the young man was borderline rude and very flippant. The rooms are uncomfortable and gloomy. Old paint, old carpet, cheap trucker's motel decor. The bed was old and soft. The linens were cheap and towels cheaper. The room wasn't filthy, but I was uneasy with how unsanitary it might be. I was extremely disappointed. I booked the hotel to save a few bucks on a 23 night road trip and would have paid anything to be anywhere else. They say you get what you pay for, but I still felt ripped off. It is right next to a strip club and on a busy street off the strip and I was worried about parking in the lot. There was no security and my room door latch didn't seat fully. There was nothing I liked about the hotel except for the fact that there was a Starbucks directly across the street.
1 out of 5
by A verified traveler

Ehhh..

Posted Jan 22, 2016
Pros: Lobby
Cons: Staff and rooms.
Location: None, close to to a nudy bar.
Lobby looks very inviting, but once you check in.. Good luck. Btw.. Make sure your not local when booking a room. They will not accept you and blames the site who booked you in.. I just moved to California and still have my Nevada DL, lucky i still have my old California DL which hasnt expired yet and showed them that instead. So make sure you ask questions or be aware about this. Lucky it wasnt a day that all hotels are all booked or youll end up sleeping in your car.