Except for the Bell person, there was nothing good about the Hotel. Specially the tone and behaviour of front desk/reception was as if they were paying for me to stay. The treatment provided was really annoying. I would never stay and would never recommend someone.
Comment from Hotel Management
Feb 7, 2017 by Fremont, Hotel Management
KK, Thank you for providing feedback of your recent visit to the Fremont. I am sorry that you experienced service challenges. Comments such as yours enable us to identify both our highlights and shortcomings to improve overall guest service. We always appreciate hearing about your experiences. Our goal is to provide all of our guests with a clean, safe, friendly and fun environment each and every time they visit. I am sorry that we fell short of our goal and we will work hard to improve each element of the guest experience and will work hard to restore your confidence in the Fremont.